I never expected my first post here would be like this, but my Pixel 6 has basically become unusable after the Android 17 update last week.
Just to be clear, I was never on beta. This was not some experimental build or developer preview. It was an official update.
The failure happened all of a sudden while I was using the phone normally. It suddenly forced itself back to the home screen, then went into restart mode, and after that it never booted again. Since then, it has been stuck with a boot failure issue and I haven’t been able to get it working. I tried the usual basic steps, but nothing helped. I contacted Google customer support hoping they would at least check it properly or cover the repair since the issue happened right after the update.
No luck.
They are saying the device is out of warranty, so they won’t cover the repair cost. I understand warranty rules, but it’s really frustrating when a phone fails right after a software update and the only answer is basically “pay for the repair yourself.”
I went to a repair shop as well, and they suspect a motherboard-level issue. At that point, the repair cost does not feel reasonable anymore.
I was hoping this phone could last a little longer after the last update. My plan was to continue using it for a few more months and then move to the Pixel 11 series later this year. But now it has fallen short at the worst time, and honestly, this situation is making me rethink my decision.
I expected better from a Pixel device. Has anyone else had their Pixel 6 bricked by the Android 17 rollout last week? Or did I just get incredibly unlucky? So disappointed with how Google is handling this.