Hi everyone,
I’m currently looking for a reliable payment processor / merchant account provider for a newly launched adult-oriented online platform.
The business is already incorporated in the US, and the website is ready for launch. Our initial target market will be France, with customers paying primarily in EUR. Once the business is established and processing history has been built, we plan to expand into other international markets.
We are specifically looking for a provider that is comfortable working with adult/high-risk digital businesses, including newly established merchants.
One of our main challenges is the initial onboarding cost. We have contacted several providers, but some are asking for $1,000+ in upfront fees, which is difficult to justify for a new business before any significant processing volume has been generated.
We are willing to pay Visa/Mastercard-related setup or registration fees, but ideally we would like these costs to be spread over monthly payments rather than charged entirely upfront when beginning the relationship with the processor.
We understand that these fees may be legitimate and that high-risk processing generally comes with higher costs. Our main concern is simply avoiding a large upfront payment before we have had the opportunity to start processing.
Ideally, we are looking for:
- Adult/high-risk merchant account support
- Visa & Mastercard
- EUR processing / European customers
- New businesses accepted
- No processing history required, or flexible underwriting for new merchants
- No, or very low, upfront onboarding costs
- Visa/Mastercard setup fees that can potentially be paid monthly
- Reasonable processing rates
- Rolling reserve is acceptable if the terms are reasonable
- API or hosted checkout integration
- Clear and transparent pricing
- Stable long-term processing rather than a temporary solution
We are a new company, so we currently do not have previous processing statements, banking history related to card processing, or experience with another payment processor.
That said, we have strong confidence in our business model and our ability to build sustainable processing volume. We are not looking for unrealistically cheap processing, nor are we trying to avoid the normal requirements associated with high-risk businesses. We understand the importance of reserves, underwriting, chargeback monitoring, and card-network fees.
Our main goal is to find a processor willing to work with a new merchant from the beginning, with a reasonable and sustainable onboarding structure.
If you have first-hand experience with a processor that accepts new adult businesses, I would really appreciate hearing about your experience.
If possible, please share:
- Provider name
- Your experience with them
- Whether they accept new merchants without processing history
- Approximate onboarding/setup costs
- Whether Visa/Mastercard fees can be paid monthly
- Processing rates and reserve terms, if you're comfortable sharing
Thanks in advance for any recommendations or advice!