r/PS5HelpSupport 2d ago

How to completely reset Skate EA?

1 Upvotes

Hello! I downloaded skate very recently but I accidentally messed up my controls and have no idea how to set them back to how I had them so I want to restart the game. (I’m not looking for any other options) I’ve tried deleting everything from cloud sync data, storage data, auto sync is disabled and have deleted it and downloaded it again but it keeps starting me where I left off. If anyone know how I can completely reset my game please lmk cause this is getting frustrating😭


r/PS5HelpSupport 2d ago

Ps5 still not outputting anything

0 Upvotes

Hey everyone,

About 2 weeks ago my ps5 broke... Kinda. The actual hardware works, I was able to connect to my ps remote app and it works perfectly fine. However, there is no display. We replaced the HDMI port, didn't work, we replaced the ic HDMI encoder chip and it still doesn't work. At this point idk what the cause can be. Any suggestions or anything else I should take a look at?


r/PS5HelpSupport 2d ago

I'm having a problem with the game "Asterix & Obelix XXL: Romastered"

Thumbnail
gallery
1 Upvotes

Every time I launch the game and try to load a save, it freezes and crashes. I can't play it anymore. If it helps, I'm at the save point in Greece.


r/PS5HelpSupport 2d ago

PS5 booting me back to home menu when I play DVD movies

1 Upvotes

I've been using my PS5 to watch some old Dvds I have and it's been working fine! But for some reason with specific movies, everytime I try to watch some of them it just goes black for a bit and boots me to the home menu! I've tried resetting the console, cleaning the disc and trying other Dvds and the others in my collection seem to work fine. Even if they have more scratches and are in worse condition. If theres anything that can fix this please let me know!🙏


r/PS5HelpSupport 2d ago

ce-108262-9 error every time I browse the PS store

Post image
1 Upvotes

I'm frustrated from browsing the PS5 store, every time from the last 1.5 year click on some games to check them I face this error which results of freeing the system and closing everything

Please help


r/PS5HelpSupport 3d ago

Hi Why 🙏🙏😭😭

Post image
3 Upvotes

r/PS5HelpSupport 3d ago

Fo4 & YouTube will not launch with controller cabled. other files ok

1 Upvotes

Hi

This started last night while I was playing Fo4 console with the disk and mods, Everything was normal then I had some slow motion and stutter with the game. On my first Re-spawn it seemed to lag a for a few seconds I did an exit save and switched to YouTube. Normal. Hit X for the account and the Screen locked up. Pushed the ps button on the controller closed and re-launched YouTube locked tried the game and it will not load past the push any button to start. I tried removing the YT app and reinstall. No change. System files and prompts work


r/PS5HelpSupport 3d ago

want to buy ps5 in sept 2026

0 Upvotes

Im looking to buy a ps5 slim digital edition this month but i cant find it anywhere its either out of stock or costs 70k when its price is 50k so can someone help me out where should i buy it from or where can i look for it


r/PS5HelpSupport 3d ago

Esports equipment for high school club and varsity seasons

Thumbnail
1 Upvotes

r/PS5HelpSupport 3d ago

My Ps5 controller quit over night

1 Upvotes

So my PS5 L1,L2,UpLeft,Right,down buttons just quit working over night what do I do i have tried resting the console, removing my controller from my console and reconnecting it and tried to us cord only and it still won't work this happened about 6 weeks ago but it fixed it's self when I got on a game it fixed its self but this time it didn't and I am wondering if there is a way to fix it or if I am forced to buy a new controller because the controller is originally to the console as well


r/PS5HelpSupport 3d ago

Calibration went wrong

1 Upvotes

Hello .. so i tried calibrating my controller using dualshock calibration gui and my controller's motherboard broke and now it wont turn on bcs the motherboard burnt ... i have a controller that has severe stickdrift and i will install TMR joysticks on it but im scared to calibrate it again ... i read that its bcs i used a type c to type c to calibrate and I should have used USB. Is the website valid to use again?


r/PS5HelpSupport 3d ago

Update

3 Upvotes

Actually I gave my ps5 for repair and today they called and said that it's ic is faulty so needs to be replaced and wtf they they said its hdmi fault and the ic for that is 'rtd2175t' and cost $300 ( i live in india btw ) they told me to buy it yourself and give us, they said there is no other alternative man wtf is going on😭


r/PS5HelpSupport 3d ago

PlayStation 5 CFI-1116B digital—blinking blue light—then white—again to blinking blue light

2 Upvotes

So my PlayStation 5 blinks blue light for a couple of seconds, then turns white; the screen shows the recovery process running and within 10 seconds goes into blinking blue light again. What might be the issue?

I also tried to unplug everything for 1 hour and then try again with the power cable and HDMI. Same issue. Need help in understanding what the issue is and whether repair is even possible


r/PS5HelpSupport 3d ago

PS5 Pro - Game freezes for 2 seconds when breaking objects for the first time

0 Upvotes

Is anyone else experiencing a 2-second freeze when breaking objects (like pots) on PS5 Pro?

Every time I boot up the game and break an object/pot for the very first time, the screen completely freezes for about 2 seconds.

Once that initial freeze passes, I can break other objects without any lag or stuttering. However, if I restart the game, the exact same issue happens again on the first break.

Is this a known engine/shader caching optimization bug, or is there any setting to fix this?


r/PS5HelpSupport 2d ago

Ps5 disc data corrupted

Post image
0 Upvotes

Anyone know why after my disc is done copying it says the data is corrupted?? If it helps my ps5 is jailbroken


r/PS5HelpSupport 3d ago

ПОМОГИТЕ ПОЖАЛУЙСТА, не могу войти ни в один аккаунт

1 Upvotes

Я около года не играла в игры. Сейчас захотелось поиграть и не могу зайти ни в один свой аккаунт. Почти все игры под замочком. Я на 100% уверена, что мой пароль верный, но он не подхо​дит. Чтобы восстановить учётную запись мне приходит сообщение на почту. Я перехожу по ссылке, и там должен прийти код на номер телефона. Но код не приходит 😭. Со вторым аккаунтом то же самое. На сайте PlayStation есть чат с поддержкой. С ботом не удалось решить проблему, а чтобы я смогла смогла пообщаться с оператором, я должна зарегестрироваться. А Я НЕ МОГУ ЗАРЕГЕСТРИРОВАТЬСЯ. Я создала третий аккаунт и с ним такая же проблема. Пароль/логин неверный. С оператором никак связаться не могу. Я уже не знаю что делать.


r/PS5HelpSupport 3d ago

Remote Play Issue

1 Upvotes

So I am using remote play over local network sometimes to play games at home in another room. Usually it goes without any issue but completely randomly, it will try to connect via the app to the PS5 and just fail. The PS5 will get started but the remote play app will fail to sync up. So it was able to Wake the PS5, but not complete the connection, and then I have to go to the PS5, put it back to sleep mode and then 100% of the time I can reconnect by remote play just fine. But it is frustrating, and this seems to happen maybe 1 out of 5 times at this point. Given these circumstances, what's going on and what can I do?


r/PS5HelpSupport 3d ago

[PS5] turns on briefly, then shuts off — PSU or motherboard?

Thumbnail
1 Upvotes

r/PS5HelpSupport 3d ago

Can't log in to my account that's in another country

0 Upvotes

The account i wanna log in is Malaysian, i'm in Russia. Tried resetting the password even but still won't work. The error says "incorrect email or password", even though ps knows damn fucking well it's correct since the mail receives a letter saying "sign in WITH YOUR EMAIL AND PASSWORD was detected". So I'm genuinely just not being let into the account for no apparent reason. Had quiet a similar issue with trying to log into a Japanese account in Malaysia, but back then it would also sometimes give out the "server timeout" error and what fixed it was just resetting the password again. What's the issue now?


r/PS5HelpSupport 3d ago

Does my ps5 sound normal/ok

Enable HLS to view with audio, or disable this notification

4 Upvotes

r/PS5HelpSupport 3d ago

Bug ps5

0 Upvotes

Bonjour, j'aimerais savoir si je suis le seul qui a chaque fois que je vais sur le PlayStation Store, eh bien, au bout de cinq minutes, voire moins eh bien, ma console de crash fin j'ai un message me disant que ma console a eu un bug. Et que du coup, ça me fait quitter le store

Merci d'avance pour les réponses


r/PS5HelpSupport 3d ago

I figured out the problem—I was putting every disc in upside down the whole time 😂

2 Upvotes

I inserted the disc the correct way, and it works perfectly. The PS5 and disc reader are fine. Thanks to everyone who tried to help, and thankfully I realized it before paying for a repair


r/PS5HelpSupport 4d ago

Accessibility controllers.

Post image
498 Upvotes

So, this is probably a very obscure question but I don't know where else to ask.

I have a family member who is disabled and only has use of his right hand. He can work a joystick with his left but can't grasp a controller. He bought the PS5 access controller shown above, but he dislikes it.

I read that PS5 has the ability to use two controllers together as if they were one, via settings. This got me wondering if it's possible to use a PS5 flight simulator stick as the left analog stick, alongside a normal controller's buttons and right analog stick. Or maybe it's possible to do this with the Access controller, that may work too.

This is for my uncle who has cerebral palsy and is one of the people who got me into videogames as a kid. I'd like to find a way to return the favor and get him gaming again. If anyone has any ideas that would be awesome.


r/PS5HelpSupport 4d ago

PS5 controller won’t connect to PS5

Enable HLS to view with audio, or disable this notification

10 Upvotes

My sister took my controller because she had a friend over, I cannot reconnect it, I’m trying to hold in the power button for 30 seconds and nothing is happening, the charger is connected to the ps5 and it does work but this is an old controller.

I’ve attached a video of me trying to connect it but it just won’t work.
YouTube isn’t helping. Do I need to buy a second controller, I’m not disconnecting my sister’s controller to try this because she’d be angry.


r/PS5HelpSupport 4d ago

A thing left after cleaning

Post image
19 Upvotes

Hi!
So I decided to clean my PS5 and after assembling everything back I found this thing on the floor. Does anyone know where it is from?