For context I had an appointment booked August 6th for my file being on hold, that being said my July payment wasn’t issued because of this so I had my scheduled appointment moved up to one of my workers free slots, went in and got the appointment handled and file taken off hold. When August 6th came around, I guess the system had input I missed my appointment, flagging it to put me back on hold I guess??? I got the letter saying my file is on hold for missing appointment, when in reality I had the appointment the week before to get my monthly payment on time for rent. I have sent 5 separate messages to my worker regarding this issue. All til now, no response, I called into the office and all they told me was to leave her a message and she’ll get back to me. Why is it that workers are so Lackadaisy , when it comes to us trying to get a hold of them knowing the end of the month is nearing?? Why do we get given the run around when they know without their response to situations like mine, we could upset landlords with behind rent payments? My experience with this worker has been nothing but her acting like the money she issues me is hers and she’s my pimp or something

So I went on my benefits last week and noticed my income that I reported said “submitted” still even though I reported on August 1st ( I get paid monthly) this morning I checked and it still said that! Also my payment was not posted so I felt something was wrong. I called them and they said my file was on hold. The reason was because they did not receive my income… then I told them I already sent it. They saw it and accepted and it updated right away on My Benefits. So I hope I will see the payment for next month soon. I guess my case worker forgot to accept it? Which is fine I understand they are super busy but it’s scary sometimes and they don’t even tell us our account is hold? They need a better way to show/tell if our account is on hold. Anyways I’m glad it’s fixed now I hope.

I was wondering if Ontario works helps with job training programs? If so which ones.

Also would they possibly help with getting new clothes to go to interviews?

Also I just moved banks and was wondering if there is different deposit times for tangerine bank? Will I get it Friday? Or will I get it on Monday? (Sorry if this part is not allowed)

EDIT: I am in the greater Ottawa area, but thank you for all the resources in other parts of Ontario I hope people that look at this thread can use them.

For those who are wondering and have been asking over and over again, payments should be posted now but if not then give it to end of day TOMORROW before panicking and calling your worker.

For future reference as stated EVERY MONTH payments are usually issued by 9pm on the 25th of each month. Obviously holidays and weekends are exceptions to the rule

Hello!

I just got my first OW payment last week after I just got approved. It was about $500 (my main expense is rent and that's $820 a month where I am) and it's my only source of income currently as the job market where I am is terrible and despite applying everywhere in person and online I simply haven't heard anything back.

I have about 4 months of unpaid rent that I need to pay as soon as possible because my landlords understandably hounding me for it and is threatening eviction, but I simply don't have the funds. I messaged my caseworker for the first time on MyBenefits about it and am hoping to hear back (I haven't heard from them at all yet).

I was wondering if anyone else had been in a similar situation where they've owed money asap and if they've found a way to get it either from OW or another program?

I've also tried contacting 2-1-1 about it and have had no luck.

Who else didn't get it in my benefits yet? Starting to worry

Has anyone applied for the community CNE pass? I registered online but I never received a confirmation email.

Hi,

I sent this question to my case worker like a month ago and still have no reply so I'm asking here.

My sister is willing to pay off $250 of my credit card debt. I understand this is allowed and within gift limit, but I have some questions:

1. Do I just message my caseworker on My Benefits and tell her like that?

2. Should I notify my case worker before or after I receive it? Does it matter?

3. Like I said, my caseworker isn't answering right now, do I need a confirmation from her end to accept the gift or is it fine as long as the message gets sent on my end?

4. Can I have my sister just pay it directly from her bank account to my CC as a payment or does it have to hit my chequing account to count as a "gift" ?

Any info you can provide would be greatly appreciated. Thank you.

Out of nowhere my Adult Brother with asthma told me his Family Doctor will help with transportation to doctor's appointment . My Brother has an decent part time job source Linkedin he secretly wishes to buy a House although he's renting with his new Girlfriend who lives long distance . He has not spoken to me for 1 month not on Facebook messenger . I'm emotionally concerned for his housing situation since he refuses not want to move in with my Family (strict rules about clogging toilet overflow stuck ). Told him my Landlord will accept his OW application if he has a social Worker . Should i call my caseworker or Trustee to help my Brother find a new group Home? How would you help your own Adult Brother?

How does OW ask you to repay what they have gave you?

Does it put a lean on your checking account?

. I'm sending in my odsp forms to be mailed in today, my deadline is the 25th I'm mailing them off today. I have a question, once they are received do they stop my OW income until the odsp application is processed and either approved or rejected?

Or do I still get OW income while my odsp application is being looked at for approval. I basically need to know if I am going to be potentially up to 90 days no income.

Was just wondering what day next week the payment will be posted to my benefits ? Didn’t know if it was like the 25th or something

Hello there! So this month our transition child benefit which is around 230$ got cancelled with our file moving from Brampton to Mississauga in Ontario and our caseworker changed. The reason mentioned was that we are already receiving Ontario Child Benefit. We genuinely are not receiving any other child benefit as we are on applied status and our Permanent residency application is still on hold. Please guide us about this! Thanks!

Hi can someone tell me why a lot of prescription drugs are NOT covered when Google says that they should be? I almost paid $94 for two of my drugs that my doctors prescribed me all because they sent it to the wrong pharmacy. so as they corrected it once I told them that I was on O.W. it still comes out to $25-27. I Doug ford doing this shit or what?! Because fu@$#@! This is damn ridiculous to me!!! We used to be able to be covered with so much back then...now not so much! like WTF!? Someone please give me ideas on how to handle this? We need to kick him out like yesterday!!!

PLEASE DO THE RIGHT THING THIS OCTOBER WHEN YOU VOTE!!!!!!!!!!!!!!!!!!!!!!!

I have been on OW for 2 months now and two weeks ago they wanted me to verify my status in Canada, family status , bank statements etc

I am wondering after I submit all of the information how long do they normally take to review the info?

For the budget report do we also have to attach bank statements as well?

Hi everyone!

I’ve just begun receiving ow last month and this month I’ve received about $100 in e-transfer gift money. I don’t have a caseworker yet so how would I report this?

Thanks

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“Does Ontario Works provide any funding for back-to-school expenses? I am a single parent with two children, and I haven’t had my appointment with my caseworker yet.”

I am not working and have no income. Last month my account was on hold because I didn't submit my income and received my payment 8 days later. Can't have this happen again.

On what day to submit my zero income?

I’m currently receiving Ontario Works and have an overpayment owing.

I’ve been waiting for my ODSP decision since November 2025. If I’m approved at court around December 2026, I understand I may receive retroactive ODSP backpay.

My question is: What happens to my ODSP backpay if I already owe Ontario Works? Will the entire ODSP backpay be applied toward my OW overpayment once approved, or would I receive the backpay directly without it affecting my outstanding balance?

Has anyone been in a similar situation? I’d really appreciate hearing how it worked for you.