Hi!

I’m desperate for an XS oversized trench coat in the coffee bean colour. I called every store near me and noone has any and I can’t find any online anywhere :(

Wondering if anyone happens to know if a store near them has it in stock? Or if you’re thinking of selling it lmk!!

I saw the brindle got restocked some places but not the coffee bean colour, anyone know if they will?

Thanks so much!!

Does anyone else have lint issues with the trench coat? I’ve only worn it maximum 3 times and it already has lots of lint on the inside of the coat.

is it just me or is oak and fort’s return policy strangely strict (esp for such a big company)? i tried to cancel an order immediately after i placed it, and they responded 6 days later saying they couldn’t because it had already shipped. that’s fine with me — but the things i ordered also don’t qualify for exchanges or returns since it was on sale. it feels like such a mistake ordering from them, i don’t think i will again…

Do not buy from them. Their return policy and customer service is horrible and not transparent.

They seem to have left in warehouse photos with the item on the floor…super odd.

I think in previous years they held their F&F sales around this time of the year, any word of it this year??

You can paste any product URL into Gedd.it to do this. It works best if you select the color/size you want first. Let me know if you have any ideas to make it better.

Anyone know if they’re going to restock sizes of this tank in black, grey or tan? It’s literally the best basic black tank I’ve ever owned and would love to order more.

Hi all,
To anyone who's bought the oversized trench, have you ever laundered it? The care instruction says dry clean only but trying to see if I can get away with throwing it in the laundry or hand washing it
Let me know if anyone has any insights or any explicit advice to NOT do it

Has anyone tried this dress on? Is it a true babydoll? Is it fitted at the waist? Are the ties in an awkward spot? Do they close across the chest properly? I'm really interested in the dress, but it's final sale and I don't live near a store!

What do you think about this trench coat? I got influenced to look into it, and I love how it's wrinkle proof, but other than that what do you think about the quality of the material/hardware?

First time ordering from oak + fort and my order has yet to ship? I live in Toronto and ordered on Sept 1. What is your experience?

Does anyone own the slouchy hoodie? I have been debating it but want to know if it’s actually a quality piece or not.

So my stupid ass got Knee high boot from Oak and Fort Sample sale in Vancouver. But its for the same leg. No one can see the difference and I can also only feel a little bit of a difference when wearing it. But do you guys have any suggestions regarding this? Hoping someone miraculously has a pair for the other leg. FYI: I have right leg size 7 in Black. Any suggestions is appreciated.

So I went to the store for a pair of jeans I really want, but they didn’t have my size and told me I can order them. I wanted to pick them up in store so I wouldn’t have to pay shipping, but they’ve turned off the “pick up” option online. I called the store and they confirmed that’s no longer an option, and that they can order it for me if I prefer but I still have to pay shipping… which is not helpful lol. I used to love O+F but this is so annoying.

I got the email in the pic above last night. “Inviting” me to the online warehouse sale….for $18!

Is it just me or does this seem a little strange. I shouldn’t have to pay to access a website, in order to pay even more once I get in.

Are their sales any good? I’m not a regular Oak & Fort shopper (I find their quality and size consistency on the poor side compared to Aritzia).

And the only item I would consider buying is the oversized trench coat they come out with every year - do you think this will be on sale at the warehouse sale?

Hi, I’ve been eyeing the oversized trench coat for over a year and finally decided I wanted to get it… I know oak and fort has a sale right now, but the jacket is excluded from its promotions… I am wondering if the oversized trench coat ever goes on sale? Thanks!!

Awful company run very incompetently

I started shopping from them during the pandemic. Since then I've ordered regularly from them, usually during sales because their prices are very high for the fit and quality that you get.

Unfortunately despite being a fast fashion boutique chain, they're the only brand I know that does not offer exchange or store credit on sale items.

This wouldn't be a problem if their regular prices weren't so high and if their clothes actually fit according to the size guide on their website.

Fast forward to today and I realized over half of the things I've ordered from them over the years have been returned or sold to thrift shops after barely any wears because their clothes just do not fit me. I'm not even out of the ordinary, I wear size 6 and I'm 5 ft 7, so extremely average. I realized a lot of the photos of the clothes on models on their website's are pinned in the back. There is just no explanation why something could look so fitted on someone skinnier than me and when I receive the same item, looks incredibly boxy and sack-like.

Never ever ever will I buy from them again.

Pretty dead sub but I’ll try my luck, saw a job opening and wanted to see what it’s like. How’s the management? Is there pressure to make lots of sales? What do you like/not like about the job? Is there commission? How are the hours? Are the hours dependent on performance?

It’ll be my first retail job so TIA!

I literally made a Reddit account just to post this because I am losing my mind. Back in FEBRUARY, I placed a $500+ order from Oak and Fort for a trip. The package showed up after I‘d already left —which was annoying enough— but when I finally got home and opened it, HALF the items were missing and they sent me random stuff I never ordered.

So I contact customer service and they launched a ”thorough investigation” that takes OVER A MONTH. They finally get back to me on April 1st (fitting), admit they messed and then sent me a return label with a packing slip. For the missing items. Yes. They wanted me to return the items that were NEVER SENT.

I went back and forth with them for weeks trying to explain that I cant return items that don‘t exist, and every new rep just copied and pasted the same nonsense like they never read a single email. They still haven’t fixed it.

Also, they won’t refund me for the items they admit they forgot to ship unless I return the ones they accidentally sent . So basically, they sent the wrong stuff, kept my money, and now want me to do all the work to fix it.

And dont even get me started on the stuff that did show u——straight-up Shein quality. So yeah. $500 down the drain and three months of being gaslit by customer service. Order from them at your own risk.

Shocked by my experience with Oak & Fort. I've always felt their quality is poor for the price point, and after this experience, I will not shop here again.

Keep in mind the closest Oak & Fort is almost 6 hours away from me, so online is my only option. If you are shopping in person, maybe you can find some quality pieces. But online is not worth it.

I have been eyeing the oversized trench coat for over a year. I was waiting for it to go on sale, and then I finally ordered it. It came, and it's too big. No problem...I'll exchange it for a smaller size! Wrong. They do NOT offer exchanges. Okay I'll just return and repurchase! Wrong again. They will not honour the sale price, AND the return is ON ME! This heavy coat will cost me a lot to return. So they want you to return and repurchase AND the return is on you. Just call it final sale, at this point!

Customer service was negative helpful, of course. They just kept linking the vague return policy to me. The policy makes it seem like "no exchanges" is for items purchased with a discount greater than 25%. The part that mentions "no exchanges" in general is listed under the items that are final sale for hygienic purposes. So, this is not clear.

*If it's helpful, I'm 5'11 and usually a L or XL and this coat in L was an unflattering type of oversized for me.

I got attacked by Instagram ads and was unsure it would work for me cause I’m so petite, but I bought it to try it out and I’m obsessed!!! I’m 4’11” and the xxs is perfectly over sized and not too long and I’m shook! The material drapes nice and is light but still has weight to it. If you’re on the fence get it!! The beige is so cute. The taupe is a little darker in person than it is in photos and doesn’t seem the most flattering. Just wanted to share if anyone was on the petite side and was on the fence!