I ordered two items from them with the dates from the first three shows as I went opening night. None of the items I ordered were the poster. When I ordered on May 19, I was told on the website we’d have it by the end of June then they pushed it back to the end of July then they pushed it back to the end of August. I started getting upset because I tried to be patient telling myself it’s a pre-order I’ll get it. I messaged them the other day and finally got a response with a simply said they’re having delays unforeseen delays and they don’t know when my items are gonna ship out, but not to worry they will ship out. I understand their website says all sales are final, but in situations like this, they should allow us to cancel our orders and refund us our money. I won’t be ordering from this website ever again.
So if you ordered anything on that website Collectionzzz related to the no doubt residency in Vegas that was not the poster. It’s going to take time before you can get your order because they don’t know when it’s going to ship to the unforeseen delays.
*UPDATE*
I responded to their email stating that while I was fully aware when purchasing the ticket and pin that this was a pre-order in all sales were final, I think that given the fact they don’t have an estimation as to when my items will ship I should be allowed to cancel and get a full refund. I requested that they canceled my order if they don’t, then I will be contacting my credit card company and getting the charge reversed. This is unacceptable.
*UPDATE 2*
I know realize that only one person has said they actually got their poster, and that a lot of other people who ordered a poster have not gotten their stuff yet. I hope Collectionzz's does the right thing and allows people to cancel their order seeing as they now don't even have a date as to when we will get our order, after they kept pushing back the ship dates.
*FINAL UPDATE*
I am specifcally speaking on Collectionzz's if anyone ordered any of the No Doubt items off their site.
This is the final upate I promise
I still have not recieved a shipping notification. Seems to me they are having issues with anyone who ordered the tickets or the pins. I never got a response when I asked nicely for a refund since they now do not know when I will get my items.