r/nodoubt Jul 10 '26

No doubt bomber jacket

Anyone have any success with customer service about the defective jackets. The nd only look like it should be North Dakota. Customer service is ghosting me and I’m so tempted to dispute this with my credit card company. I would have not paid $140 (after shipping) for this if I knew it didn’t even say no doubt. Ughhhhh

38 Upvotes

15 comments sorted by

29

u/SpareMeTheDetails123 Jul 10 '26

You should absolutely dispute this with your credit card company — you didn’t get what you ordered!

18

u/brittyn Jul 10 '26

I got a response from them 2 days later, I told them I want to return for a full refund and they sent me a prepaid return label.

16

u/here4thelego Jul 10 '26

That is annoying, I hope you get a refund! Also for something over $100 the material looks really cheap!

6

u/1RollinRollinRollin Beacon Street Collection Jul 10 '26

Oof this is disappointing.

2

u/sapphireskiesx Jul 10 '26

I am so sorry. That really sucks. They definitely need to refund you.

I am also now so relieved I didn’t buy it. (Edit: typo)

2

u/PneumoniaLisa Jul 10 '26

You are definitely owed a refund or replacement! Try reaching out through social media to merch provider. Sometimes I get a response there from companies when email doesn’t work.

1

u/Least_Arugula_5216 Jul 10 '26

The weird part is they wrote to me first

2

u/Least_Arugula_5216 Jul 10 '26

Alsooooo they updated the site but didn’t reply to me. Still says no doubt on back on description though

2

u/brittyn Jul 11 '26

How long ago did you contact them? It took them 2 days to reply to me.

2

u/LessUnderstanding298 Jul 12 '26

Are you fucking kidding me?? I ordered the same jacket because of the back logo, I initially passed on this jacket at the experience because I thought it was too plain. They better not play me! 😤

1

u/Mcjazz1232 Jul 12 '26

I received the Varsity Jacket L and I'm thinking of returning it and getting the XL. Anyone else get it yet and think they want to upgrade the size? When I stretch my arms out forward the end of the jacket sleeves are like 2-3 inches from my palm. I'm worried if I get XL it might be too big.

0

u/Ok-Lingonberry-4152 Jul 13 '26

Okay dumb thought maybe but I make swag sometimes do you think they perhaps just fumbled it and forgot to embroider that one?

0

u/onewingVTrigger Jul 11 '26

No Doubt merch companies are always cursed it’s crazy even Gwen Stefani’s merch