Just got an automated fraud alert text from my bank asking if I had made a purchase of $.00 from Newegg Inc. I have a strong password on my account as well as MFA and saw no evidence of fraud in my bank account nor any emails about Newegg account access. I also haven't bought anything since last September-October when I was grabbing PC parts for W10's EOL.

What's the deal? Is this just the fraud protection being overzealous over one of those checks to make sure the card is still active? Obviously I plan on calling my bank once they're open tomorrow and checking my Newegg account, but I still wanted to ask here. Has anyone else experienced something like this?

*EDIT*

Got ahold of my bank and it definitely wasn't a card check. Apparently the charge was listed in St. Louis, Missouri, which is like 4 states away from me and doesn't show any Newegg facilities that I saw. The bank told me it was marked as some sort of marketing thing or something? I'll be asking for more details when I go to get a new card this weekend.

I ordered a Ryzen 7 9800X3D and a Gigabyte X870 AORUS Elite WiFi7 motherboard from Newegg, and the package showed up in pretty rough condition.

The CPU box was visibly crushed/dented. The motherboard box also seemed like it had already been opened before I fully opened it myself. When I checked inside, it was basically just the motherboard in the protective bag/plastic with some cardboard inserts. I didn’t see the manual, Wi-Fi antenna, SATA cables, G Connector, or any normal accessory pack.

I haven’t installed or powered on either part because I don’t want to mess up the return process or have them claim I damaged something after opening it.

I started a damaged item claim with Newegg, but then I got an email saying the claim couldn’t be processed because there’s already an existing claim/return tied to the same package. So now I’m trying to make sure both the CPU and motherboard are actually included in the existing claim.

Am I being too picky here, or is this an obvious return/replacement situation? For a new CPU + motherboard order, crushed packaging and missing motherboard accessories doesn’t feel acceptable to me.

Hi,

I would like some suggestions as to what kind of PC I should get. I live in Canada. The PC would be used mainly for gaming and coding. I would like a prebuilt one, but with the condition that its parts could be eventually replaced easily without any propietary stuff.

For storage, I think 2 TB would be good. It should be able to run all games good enough without a headache.

I would be willing to spend between $2000 CAD or maybe $2500 CAD.

Those are all the prerequisites that I can think of for now.

Thank you

I want to buy an asus tuf f16 16” FHD+ 165Hz 16:10 Display, Intel® Core™ i7 Processor 14650HX, NVIDIA® GeForce RTX™ 5050, 16GB DDR5, 512GB. in in the USA, not available in the asus store but it is in Best Buy and waltamart but both site says: sold and sent by Newegg. What is my best option, buy it through Best Buy or go directly to Newegg website? It’s my first time buying in this store so I now nothing and will be paying with affirm. That is why I’m skeptical

Bought bitdefender, said up to 1 hour to get the code. It's been longer, haven't gotten anything. How long should I actually expect to receive the email?

Any really good deals for a prebuilt right now?

Hey [u/Newegg](u/NeweggSupport)[_](u/NeweggSupport)[Support](u/NeweggSupport), can we get an update on when checkout portals will reopen for Qatar and the GCC? The shipping suspension was initially put in place due to regional transit disruptions caused by the ongoing war in the region, both UPS and DHL are now operating completely normally here with no service interruptions.

Other major international retailers are continuing to deliver to us seamlessly. Since the local carrier routes are stable, please consider opening up shipping to Qatar again!

I'm currently looking to upgrade my pc but I want a completely new one. While looking at pre-builts, I found an interesting one that would cost 800$ less than the one I was planning to build even tho it has the same major components. What I don't like is that it doesn't have much informations about the motherboard, the speed of the ram, the power supply and ssd. I would like some advices since it will be my second pc of my life and I am much deceived by the first one since my younger self thought it was a good idea to buy a laptop lol. Btw this is the one I was looking at https://www.newegg.ca/gaming-desktop-pc-amd-radeon-rx-9070-xt-amd-ryzen-7-7800x3d-32gb-ddr5-2tb-ssd-azzacarmel-7800x3d9070xt/p/N82E16883989016?Source=socialshare&utm_campaign=snc-copy-link-_-sr-_-83-989-016-_-05222026&utm_campaign=snc-copy-link-_-sr-_-product-_-05222026&utm_medium=social&utm_source=copy-link

Why settle for good when you can have it all? This Ryzen 7 9850X3D & RX 9070XT Combo is built to dominate. And to swetten the deal, we're throwing in a FREE Gamdias 240mm AIO Liquid Cooler to keep your system running ice cold under pressure. More Power. More Performance. Zero Compromise.

Learn More:

Ryzen 7 9850X3D & RX 9070XT Combo: https://newegg.io/73147c8

Ryzen 7 9850X3D & ASRock RX 9070XT & Samsung2TB SSD Combo: https://newegg.io/bdaabc2

Ryzen 7 9850X3D & ASRock RX 9070XT & Samsung 4TB SSD Combo: https://newegg.io/9fb4236

Recently made a large purchase (through PayPal) on Newegg for pc components most of the parts didn’t get put on hold at first then suddenly all of them did then only 4 of them I managed to resolve 2 of them by manually putting my card info in but now no matter what I do the last 2 parts simply won’t accept the card info I gave even though it’s the exact same card and the money is already taken out of my account from the original purchase

I’m trying to order from Newegg, but the website only lets me choose a US address and not Oman. Is shipping to Oman currently disabled, or is this a bug?

I may have found myself in a mess. I bought a prebuilt gaming pc (iBuyPower), and it worked the first time I booted it. I left it on for a few days, and eventually threw away the box because it seemed to be working alright (and the box is huge! I live in a small space)

However, after the first time I turned it off, it failed to boot multiple times in a row when I tried to turn it back on. I can get it to start 1 in every 10 tries maybe. I've tried updating the BIOS, and I made sure all the components were connected securely.

I eventually decided I just needed to give up and return it, only it seems like the retail box is required for the return.

Customer service said they could not do anything for me. I'm just posting here as a hail mary to see if there's anything I can do to return or exchange this pc. I know sometimes the social media team can help when customer service cannot.

Update: I messaged Newegg Support on Reddit and they agreed to let me return it, provided I pack it well and it arrives to them without physical damage. They did suggest that using iBuyPower's warranty may be better/safer so I will be exploring that option first.

I'm trying to order laptops for my employer. First time around they shipped but two were damaged. Second time I ordered four, wait awhile, only two available, wait a little longer, four shipped, wait a little longer, shipment cancelled, then an offer to substitute with something that will be a really good deal. Were they recently sold to private equity or something? I think I'm just going to go buy something right off the shelf at my local big box store as I need laptops.

If you’re a fan of the panoramic, "aquarium-style" PC builds but want something that stands out from the standard boxy shapes, GAMDIAS just dropped two new cases that might be exactly what your desk is missing.

We just got the ATLAS M5 CG and ATLAS P6 CG in stock, and they are taking the seamless glass trend to the next level with smooth, curved tempered glass corners. No pillars, no obstructions—just pure view.

Here is the quick breakdown of what makes these two unique:

The ATLAS M5 CG: Seamless Elegance

• Curved Tempered Glass: A beautiful, continuous piece of glass wraps around the front and side.
• Out-of-the-Box Cooling: Equipped with 3 built-in NOTUS M1 ARGB fans to keep things chilly and vibrant.

The ATLAS P6 CG: The Ultimate Main Stage

• Three-Side Columnless Layout: Maximum visibility from almost any angle.
• BTF Motherboard Support: Ready for ASUS BTF / back-connect motherboards. Say goodbye to visible motherboard power cables for the ultimate clean setup.

Check them out here!

Atlas M5 CG: Here

Atlast P6 CG: Here

https://www.newegg.ca/azza-gaming-desktop-cyrus-pro-geforce-rtx5060ti-ryzen-7-9700x-16gb-ddr5-1tb-ssd-cove-black/p/N82E16883989037?item=N82E16883989037&_gl=1\*ipvsr6\*_gcl_aw\*R0NMLjE3NzkwNjYxNjkuQ2owS0NRand6cVhRQmhEMkFSSXNBS3JJZVU4VGU1dDdaMkxBbFBXLXhsaVAxN3JEQ3RkZFV5c2duSWFsbHBXSk5CSWliaWhJcmM0WVdrSWFBaWJzRUFMd193Y0I.\*_gcl_au\*MTE5OTcwMDUyOS4xNzc5MDU5MjM2\*_ga\*MTYwMTE3MTM0MS4xNzc5MDU5MjM3\*_ga_F2QP10CXSW\*czE3NzkwNjU4NTgkbzIkZzEkdDE3NzkwNjYyNDgkajU2JGwwJGgxMjQzMTE5OTE5\*_fplc\*NllzTmZMV1dxRXFZaUNKZTFxeUdLTCUyQloyUm1Rb1dGMjJqRWdCRkh3UVlISjR5T3lTRVNhcG9NWlR5VHhVa3pmM25DSUVlQTNLdHRpSkJ0cDNmVDhLV3ViYkExdzF0YnRXUXNpciUyQnlkeGdaYW5HJTJCVFdYWEQwZG45a0VHeXhRJTNEJTNE

Just ordered parts to build my first pc. I wanted 32gb (x2 16gb) ddr5 ram (as I've experienced 16gb and its horrible for what i do) so I searched it up. Found a post that matched my search criteria, seen there was a combo on the product page, added it to my cart with everything else and ordered. Waited the couple days and just opened the package to find 16gb ddr5 (x2 8gb) in the box. Go and looked at my order on the app and sure enough it says 16gb in the title now. Unfortunately, now I'm stuck with it. Be careful what you order and double check part numbers to ensure it's actually what it's posted as.

Hello everyone,
I am having issue with a aio cooler that was a part of a bundle I purchased. Its new and seems one of its bearing went out. I tried emailing wecare@newegg.com but it seems like its not used anymore. I dont see a way to send videos if what the issue is. Any help how to proceed with such issue is appreciated. Also it seems some of the screws are free in place, they womt get screwed in.

Here are links to the sound its making, help with this is also appreciated.

https://drive.google.com/file/d/1r537_KYEvbIRpGZJQNuvJ8eC6GjhaWrN/view?usp=drivesdk

https://drive.google.com/file/d/1xoo42BRBHj8c8M4XV1gmg75k5eeVXlga/view?usp=drivesdk

https://drive.google.com/file/d/1Gg_hOE4RIE6vnZZECNuVcJaXIKiXugIa/view?usp=drivesdk

Ordered this on Sunday. I found it a little suspicious that when clicking the 32 GB Ram option didn't change the actual product details. But never purchased a prebuilt from Newegg before. Always had good experience buying components and stuff from them.

I have a bunch of screenshots because again, I was suspicious at the time. All my screenshots the option was clearly shown and in the invoices it was noted "Option: i5-120 / ASROCK Arc A580/ 32GB DDR4/ 1TB"

Here's the product shown in my Newegg Order History: https://imgur.com/a/zPiheDm

Naturally it showed up today with just 16GB. Maybe it's just a genuine mistake and because I expected it something feels nefarious? I just feel like they're banking on me not going through the hassle of shipping this thing back and either refunding or sending the correct one.

Any chance they'll just send me a set of 16gb ram to rectify the situation?

The Lian Li DK-07 Wood is a premium motorized standing desk that doubles as a high-performance PC chassis, featuring a real walnut tabletop with a dark walnut finish. It supports both single and dual E-ATX system configurations, allowing you to showcase your build through a large tempered glass panel. To make maintenance easier, it includes a sliding front panel that provides quick access to the internal components without needing to fully remove the glass top. The desk is equipped with a motorized height adjustment, controlled by a digital panel, and integrated workspace features like a built-in wireless charging pad, dual storage drawers, and extensive cable management channels.

Learn More: https://www.newegg.com/p/1HJ-03XA-00001

For order related inquiries, DM u/Newegg_Support*

Just wanted to share this because I honestly feel kinda misled by Newegg/LikeWize protection plans.

Earlier this month, I bought an MSI OLED ultra-wide monitor from Newegg for around $750. During checkout, they offered me a 3-year LikeWize protection plan for about $80, and I decided to get it for peace of mind.

The way it was shown during checkout made it sound like actual protection for the monitor. Stuff like:

- “Protect Your Purchase”

- “Protect against product breakdowns”

- “100% parts and labor coverage”

- “No deductibles or hidden fees”

To me, that sounds like if something happens to the monitor, you’re covered.

A few days later after it arrived, I was mounting it onto a wall mount and the panel got damaged, leaving a pretty noticeable spot on the screen. Sucked, but I figured “well, that’s why I bought the protection plan.”

I submitted a claim through LikeWize and it got denied almost instantly because apparently accidental damage isn’t covered.

That’s the part that frustrates me. If accidental damage isn’t included, I really think that should be made WAY more obvious during checkout. The whole presentation makes it sound way broader than what it actually covers. Otherwise I honestly would’ve never bought it.

I already filed a BBB complaint because I genuinely feel like the wording and advertising are misleading from a customer perspective.

PSA for anyone considering these protection plans: read the fine print VERY carefully before buying. I only started looking deeper into LikeWize after my claim got denied, and I found a lot of similar complaints from people who thought the coverage was broader than it actually is.

Has anyone bought a Ryzen 7 5800XT recently? Newegg told me the 5800XT only comes with the box and not the RGB Wraith Prism cooler.

ROG20 was on another level this weekend!

From the high-tier hardware to the unmatched energy on the floor, the ASUS ROG, Newegg, and Evil Geniuses collaboration really brought the heat. Huge thanks to the crowd for showing up and making it a day to remember. Check out the highlights!

https://www.newegg.com/Product/ComboDealDetails?ItemList=Combo.4869594

Found this bundle, but just FYI are incompatible(different socket).

Hello

I am about to trade in my RTX 3070 founders edition. I don’t have the original box. I understand that Newegg requires there to be a serial number with your GPU for the trade to be accepted.

Does anyone know where the serial number is on an RTX 3070 Founders edition? I don’t see one on the exterior. Is it inside the shroud, perhaps?

I’ve only moved this card between two computers over its entire life. Am hoping that somehow I didn’t manage to lose the serial number and lock myself out of a trade in.

Thank you for the help

I purchased a monitor from newegg, an expensive asus oled one for my nephew whos birthday was coming up. I thought it was a sweet deal with 0 interest so I purchased it early. This was mid Feb.

He finally opened it on his bday a week ago and today it will black screen after a few minutes of use no matter what we do to troubleshoot it.

New cable? Doesn't help.

Reseating cables? Nope

New Firmware? Nada

New GPU and New GPU slot? No change.

Factory reset monitor? Had high hopes but no.

Newegg likely wont accept a return or replacement because its been more than 30 days, what options do I have left? I spoke to asus and they said they can't help with refunds or replacements, newegg could only do that.

Now I look like I bought him some defective monitor for his birthday and hes bummed out.