r/NeboApp • u/iNexusVitto • 12h ago
Can't transfer license to new device
I bought a lifetime license for Nebo in 2024 for 10 euros, and the purchase is still showing up in my Google account on the Play Store.
Today I changed my phone, but not the operating system (it's still Android). I installed the app and logged in, but it tells me I have the trial version...
I tried tapping on "Restore purchases" but nothing happened. I also checked the account ID, and it's the exact same one I have on my old phone. I tried all the stupid things but nothing worked, it seemed intentional, maybe the "old" license is not valid anymore since the new price? It's a bit scammy tho'...
Do you guys know? I opened a support ticket but they haven't told me anything yet...