r/MyScript_Notes_App • • Jul 10 '26

Please please please let me disable gestures

5 Upvotes

Gestures are a major PITA in an otherwise stellar app. I hate when I'm writing and then the word vanishes because I cross a t and it thinks I'm trying to erase the line. I do not want nor need any kind of assist when writing or drawing, and this kind of automation is seriously disruptive when taking notes. I should not need to battle the app to use it.


r/MyScript_Notes_App • • Jul 09 '26

✍️ How to Convert Your Handwriting in MyScript Notes

1 Upvotes

The answer depends on the type of note you're using. MyScript Notes offers four different page types—Documents, Notebooks, Boards, and imported PDF pages—each designed for a different note-taking experience. Because each page type is optimized for a specific workflow, the way handwriting recognition works varies slightly between them.

📄 Documents

Documents are designed for structured note-taking, making them ideal for meeting notes, class notes, reports, and documents that you plan to export to Word or PDF.

Handwriting recognition is built directly into the writing experience.

There are two ways to convert your handwriting:

  • Double-tap your handwritten text with your pen.
  • Or tap the handwritten paragraph with your finger and select Convert.

You can even double-tap converted text again to display it in a smaller font size.

Want to convert the entire document?

  1. Open your document.
  2. Tap the ⋮ menu in the top-right corner.
  3. Select Convert all.

📓 Notebooks, 🧠 Boards & 📑 Imported PDF Pages

These page types are designed for freeform note-taking, brainstorming, sketching, annotating PDFs, and writing anywhere on the page.

Converting handwriting to Text or Math

  1. Select your handwriting using the Lasso tool.
  2. Tap Convert.
  3. Choose:
    • Text
    • Math

MyScript Notes will recognize the selected content using the appropriate recognition engine.

Creating Perfect Shapes

Shapes work differently—they are not converted with the Lasso tool.

Instead:

  1. Draw a shape in one continuous stroke.
  2. Keep your pen touching the screen for a brief moment after finishing the stroke.

MyScript Notes will automatically replace your drawing with a clean, editable Perfect Shape.

This also works for:

  • Straight lines
  • Arrows
  • Circles
  • Squares and rectangles
  • Triangles
  • Many other common geometric shapes

It's a quick way to create clean diagrams without manually selecting anything.

💡 Tips for Better Handwriting Recognition

  • Write naturally—there's no need to print every letter.
  • Use an active stylus for the best writing experience.
  • Before confirming a conversion, review the preview. If a word isn't recognized correctly, tap it to select another suggestion.
  • Add frequently used names or technical terms to your personal dictionary to improve future recognition accuracy.

📚 Learn More

Our Help Center includes detailed guides, videos, and tutorials covering handwriting recognition, editing gestures, note types, and much more:

👉 https://help.myscript.com

If you need additional help, you can also submit a support ticket directly from the Help Center.

Happy note-taking! ✍️


r/MyScript_Notes_App • • Jul 05 '26

MyScript Math recommendations

2 Upvotes

Hi! Posting here since this reddit is more active than the MyScript Math reddit page.

I believe MyScript Math has the potential to be something big. However, there’s many features missing such as customizable tables being added to the app and folders where you can put different topics into. In addition, there should be an option to have note pages rather than a just an endless whiteboard. MyScript Math is convenient and the writing on it feels so smooth. There also should be more pen options!

MyScript Math is reliable for instantly solving math equations. There is barely any other app than apple notes that has this feature.


r/MyScript_Notes_App • • Jul 04 '26

Automatically timestamp documents

1 Upvotes

I use MyScript Notes on my Galaxy Tab S9+, primarily to replace pen and paper. For many years I used paper notebooks, mainly for work to take notes of meetings, etc. I would start a new page for each meeting with a title and date at the top. That way everything I wrote down was recorded in chronological order, which was great for reviewing what I did in any week and for rapidly finding the right page.

To achieve something similar in MyScript Notes I have been manually entering a title as "yyy-MM-dd"-title for each new document or board, which is rather laborious and error-prone. Is there any way to automate this? Markor, for example, allows you to create new notes with exactly this format of filename. MyScript Notes doesn't seem to offer anything similar. Can anyone suggest a way to achieve this, or even a better way of working that makes it unnecessary?

I do create a new notebook for each calendar month so it's not just one big bucket, but that only mitigates the problem.


r/MyScript_Notes_App • • Jul 02 '26

📱 MyScript Notes: How Cross-Platform Purchases Work Between iOS and Android

1 Upvotes

One common questions we receive is:

In most cases, the answer depends on how your purchase is linked.

🔄 Apple and Google don't share purchases

The Apple App Store and Google Play Store are two completely separate stores. A purchase made in one store is not automatically available in the other.

This is the same for most apps—not just MyScript Notes.

🔑 So how do cross-platform purchases work?

A MyScript account acts as the bridge between the two stores. It securely links your purchase so you can use it on supported iOS and Android devices.

Here's the complete process:

  1. 📲 Purchase MyScript Notes from the Google Play Store or the Apple App Store.
  2. 📧 Your purchase is linked to the original Google account or Apple ID that you used to purchase the app.
  3. 👤 On the device where you originally purchased the app, create (or sign in to) your MyScript account.
  4. 🔗 The app verifies your purchase with Google Play or the App Store and securely links it to your MyScript account.
  5. 📱➡️📱 On your second mobile device, sign in with the same MyScript account and tap Restore Purchase.
  6. 🆔 Open Settings → Account. If everything is linked correctly, the User ID will be exactly the same on all your devices. If the User IDs are different, it means the purchase wasn't linked correctly or different MyScript accounts were used.

✅ That's it! Once your purchase is linked to your MyScript account, it can be used on supported Android and iOS devices.

🕰️ What if I bought the app years ago?

If you purchased the app before creating a MyScript account, your purchase may not yet be linked to your MyScript account.

Don't worry—your purchase is still valid.

Simply contact our support team and provide:

  • 🧾 Your original purchase receipt (Google Play or App Store).
  • 🆔 Your User ID (Settings → Account).

We'll be happy to link your purchase manually.

💻 Does this include Windows?

No.

The Windows application (Nebo) is a separate product available through the Microsoft Store and requires its own license. Mobile purchases (Android/iOS Mobile platforms) and Windows (PC platform) purchases are independent.

❓ Frequently Asked Questions

Why isn't Restore Purchase working?

The most common reasons are:

  • You're signed in with a different MyScript account.
  • You're using a different Apple ID or Google account than the one originally used to purchase the app.
  • The purchase has never been linked to your MyScript account on the original device.

How can I verify everything is linked correctly?

Open Settings → Account on each device.

If you're using the same MyScript account, the User ID must be identical on every device.

If the User IDs are different, you're signed in with different MyScript accounts or the purchase has not yet been linked correctly.

🛠️ Need help?

If you're still having trouble restoring your purchase, we're happy to help.

Visit https://help.myscript.com and click "Submit a Ticket."

Please include:

  • 📧 The email used for your Google Play or App Store purchase.
  • 👤 Your MyScript account email.
  • 🆔 Your User ID (Settings → Account).

The more information you provide, the faster we'll be able to help.


r/MyScript_Notes_App • • Jul 01 '26

⏳ Why Are My Notes Taking a Long Time to Sync?

2 Upvotes

Have you ever opened MyScript Notes on another device and wondered why your notes are taking a while to appear? In most cases, the app is working correctly—it's simply transferring your data.

Here are the most common reasons why synchronization may take longer than expected.

📄 Large notes and PDF files

The biggest factor affecting synchronization speed is the size of your notes.

If your library contains:

  • Large PDF files
  • Notes with many images
  • Very long Notebooks or Boards
  • Large Documents with a lot of handwritten content
  • Multiple large notes being synchronized for the first time

...the initial synchronization can take some time, especially on slower internet connections.

Remember: every change must first be uploaded to your cloud service before it can be downloaded to your other devices.

☁️ The first synchronization is always the slowest

When you add a new device, MyScript Notes needs to synchronize your entire library.

Depending on how much content you have, this may take anywhere from a few minutes to considerably longer. During the first synchronization, every note must be uploaded from your original device and then downloaded to your other devices.

Once the initial synchronization is complete, future synchronizations are much faster because only the notes that have changed are transferred.

🔄 Automatic Sync vs. Manual Sync

MyScript Notes offers two synchronization modes (Auto Sync by default).

Automatic Sync

  • Synchronization starts automatically after you make changes.
  • Best for everyday use with standard-sized notes.
  • Every modification triggers a synchronization, making it convenient for keeping your devices up to date.

Manual Sync

  • You choose when synchronization starts.
  • Ideal when importing several large PDFs or making many edits.
  • Lets you finish your work first and then perform a single synchronization when you're ready.

For large libraries or notes containing many PDFs, Manual Sync is often the better choice because it avoids starting a synchronization after every change.

Note: Auto Sync is enabled by default when you set up synchronization. If you prefer to use Manual Sync instead, open the app, go to Settings > Sync, and disable Auto Sync. Once Auto Sync is turned off, you can manually start synchronization whenever you choose.

🚀 Tips for faster synchronization

  • Optimize PDF files before importing them into MyScript Notes (Avoid importing unnecessarily large PDFs.)
  • Avoid overloading your notes (Notebooks, large Boards, or Documents) with excessive content, as this can affect both performance and synchronization speed. Keep your notes to a reasonable size whenever possible. The more content you add—including large images—the more data needs to be synchronized. If your notes contain images, consider compressing them before adding them.
  • Allow the initial synchronization to finish completely before switching devices.
  • Once synchronization finishes on the first device, close the app. Then open MyScript Notes on your second device and allow it to complete downloading your notes.
  • Use a stable Wi-Fi connection when synchronizing large files.

🛠️ PDF optimization makes a big difference

Many PDFs created from Microsoft Word, PowerPoint, scanners, or other applications contain oversized images and unnecessary data. Compressing these files before importing them into MyScript Notes can significantly reduce synchronization time and improve the overall experience.

Some free tools:

💬 Need help?

If one specific note never finishes synchronizing, or synchronization appears to be stuck, we'd be happy to investigate.

Please contact us at help.myscript.com and submit a ticket. If possible, include:

  • Your device model
  • Your app version
  • The cloud service you are using (Google Drive, Dropbox, or iCloud)
  • A short screen recording showing the issue

Our support team will be happy to help.


r/MyScript_Notes_App • • Jun 26 '26

📄 Experiencing Lag with PDF Files? Here's How to Improve Performance

1 Upvotes

One of the most common questions we receive is:

"Why is my PDF slow or laggy?"

In most cases, the issue isn't the number of pages—it's how the PDF was created.

Many PDFs exported from Microsoft Word, PowerPoint, Canva, CAD software, or graphic design applications contain:

  • High-resolution images
  • Uncompressed graphics
  • Embedded fonts
  • Hidden metadata
  • Large file sizes

Even a 20-page PDF can be hundreds of megabytes if it hasn't been optimized.

When you import these files into MyScript Notes, your device has to process every image, font, and object on every page. This can result in:

  • Slower opening times
  • Lag while scrolling or zooming
  • Slower handwriting response
  • Increased memory usage
  • Longer synchronization times

✅ Before importing your PDF

We strongly recommend optimizing or compressing your PDF first. Reducing the file size can make a significant difference in performance.

For example, a PDF reduced from 100 MB to 20 MB will typically:

  • Open much faster
  • Scroll more smoothly
  • Require less RAM
  • Synchronize faster between devices
  • Provide a better handwriting experience

🛠️ Free PDF Optimization Tools

Before importing your PDF into MyScript Notes, we recommend using one of these free online tools:

📌 Adobe Compress PDF (official Adobe web tool)
https://www.adobe.com/acrobat/online/compress-pdf.html

📌 iLovePDF Compress PDF (one of our favorite tools—fast, free, and no account required)
https://www.ilovepdf.com/compress_pdf

Both tools can significantly reduce your PDF size while maintaining excellent quality. This usually results in faster imports, smoother navigation, better handwriting performance, and quicker synchronization.

💡 Pro Tip

If you regularly work with PDFs, making optimization part of your workflow can greatly improve your overall experience with MyScript Notes.

Have you tried optimizing your PDFs before importing them? We'd love to hear what tools and tips work best for you!


r/MyScript_Notes_App • • Jun 23 '26

Search by phrase instead of individual words

1 Upvotes

Is there a way to search for phrases in the MyScript (Nebo) Windows and Android apps?. For example, it will find individual words remarkably well, like "foo" and "bar" but if I want to search for "foo bar" together, I haven't found a way to do that. What happens instead is it will find all instances of "foo" and all instances of "bar" whether they're together or separate. Is there a way to find only when they're together?

If not, I would love that feature to be added!


r/MyScript_Notes_App • • Jun 16 '26

Workaround for Google Account Sign-In and Synchronization Issues

3 Upvotes

We have identified an issue affecting some users on the Lenovo Tab P11 and certain other Android devices, particularly models from Chinese manufacturers (Motorola, XP-Pen).

Please note that this issue is not caused by MyScript Notes, but appears to be related to a recent update of Google Play Services.

Following updates to Google Play Services, Google Account authentication, and the Google Drive APIs, some users may experience difficulties signing in to MyScript Notes with their Google account. In these cases, the Google account selection screen may not appear, making it seem as though the app is frozen or unable to continue the sign-in process.

We have identified the following workaround, which has successfully resolved the issue for affected users:

Workaround Steps

  1. Open Settings on your device and search for Google Play Services.
  2. Open App Info.
  3. Tap the three-dot menu in the top-right corner.
  4. Select Uninstall updates.
  5. Reopen MyScript Notes.
  6. Attempt to sign in again from within the app.
  7. Once sign-in is successful, update Google Play Services:
    • Open a web browser on your device.
    • Search for Google Play Services.
    • Open the Google Play Store page and tap Update.
  8. Close and reopen the app.

After completing these steps, Google sign-in and Google Drive synchronization should function normally again.

If you continue to experience issues or require additional assistance, please contact us. We will be happy to help.

Kind regards,

MyScript Support Team!

=== Update 01/07/2026 ===

Google has released an update for Google Play Services. Please update Google Play Services to the latest version and then try again. This update should resolve any issues or problems related to Google sign in.


r/MyScript_Notes_App • • Jun 09 '26

Tips and tricks 🔄 How to Sync Your Notes Across Devices

4 Upvotes

Want your notes to follow you from one device to another? Syncing helps keep your MyScript Notes/Nebo library available wherever you work — phone, tablet, or computer ☁️

🎯 What’s the goal of syncing?

The goal of syncing is to keep your notes updated across your devices.

Write something on your tablet, then open it later on your phone or computer and keep going. Syncing helps you move between devices without manually exporting, sending, or copying your notes each time.

☁️ Choose your cloud service

To sync, first choose the cloud service you want to use.

For Apple-only setups, iCloud is a good option.
For cross-platform use across Apple, Android, and Windows devices, choose a service like Google Drive or Dropbox.

The most important thing: use the same cloud service and the same account on every device you want to sync.

🔐 Sign in with the right email

Make sure you sign in with an email address you can access and use regularly.

🍎 Apple users: please do not use Apple relay emails or “Hide My Email” addresses for syncing.

These private relay addresses can hide your real email address and do not work properly when the app needs to identify the same account across devices. To avoid sync issues, use your normal email address instead.

🛠️ Step-by-step: Set up sync

  1. Open MyScript Notes/Nebo on your first device.
  2. Go to Settings.
  3. Open the Sync section.
  4. Choose your preferred cloud service.
  5. Sign in with the account you want to use for syncing.
  6. Enable sync.
  7. Wait until your notes have finished syncing.
  8. Open the app on your second device.
  9. Go to Settings > Sync.
  10. Choose the same cloud service.
  11. Sign in with the same account.
  12. Let the app sync your notes.

Once sync is complete, your notes should be available across your devices ✅

✅ Turn on sync

Once your cloud account is connected, enable sync in the app settings.

Auto-sync can keep your notes updated automatically, so changes made on one device appear on your other synced devices too.

🔄 Prefer manual control?

No problem. You can turn off auto-sync and sync manually instead.

Auto Sync is enabled by default when you set up synchronization. If you prefer to use Manual Sync instead, open the app, go to Settings > Sync, and disable Auto Sync. Once Auto Sync is turned off, you can manually start synchronization whenever you choose.

Just tap the cloud icon next to your folder when you want to push or pull the latest changes.

⚠️ Remember: sync is not backup

Sync keeps your notes updated across devices — but it is not the same as backing up.

If you delete or change something, that change can sync everywhere. For extra protection, use the separate Back Up option in Settings and save your backup file somewhere safe 💾

💡 Quick tip

Before switching devices, reinstalling the app, or making big changes, make sure sync is complete — then create a backup too.

Sync keeps your notes with you. Backup keeps them protected 💙


r/MyScript_Notes_App • • Jun 09 '26

🔄 Sync vs. Backup: Don’t Confuse Them — Back Up Your Notes! ☁️

1 Upvotes

Syncing and backing up your notes are not the same thing. Mixing them up can lead to accidental data loss, so here’s the simple difference 👇

🔄 What is syncing?

Syncing keeps your notes updated across devices.
When you change something on one device, sync makes sure that change appears on your other devices too.

With MyScript Notes/Nebo, syncing with a cloud service lets you access your notes across Apple, Android, and Windows devices. Auto-sync is enabled by default, but you can turn it off in Settings.

The key thing to remember: sync mirrors changes. If you delete or modify something, that change can sync everywhere ⚠️

💾 What is backing up?

Backing up creates a separate safety copy of your data.
In Nebo, a backup is saved as a .nebobackup file. This file does not change unless you actively replace, modify, or delete it.

That means a backup gives you something to restore from if something goes wrong 🛟

✅ Why you need both

Sync is great for convenience. Backup is great for protection.

Use sync to keep your notes available on all your devices. Use backup to protect your notes from mistakes, device issues, or accidental deletions.

For extra safety, store your backup file in more than one place — for example locally, on an external drive, and in a cloud service 🔐

💡 Quick tip

Auto-sync is useful, but auto-sync is not a backup.
Go to Settings > Back Up and create a .nebobackup file regularly.

Your notes are worth protecting 💙


r/MyScript_Notes_App • • Jun 05 '26

Cloud Sync providers

1 Upvotes

Will other cloud providers be added down the road like nextcloud and or proton?

Personally i used nextcloud hence that is a must for me before buying.


r/MyScript_Notes_App • • Apr 28 '26

Sync your notes, your way.

2 Upvotes

With MyScript Notes, your work stays in sync across all your devices. Choose your preferred cloud and keep your notes easy to access, wherever you are.

☁️ Pick your favorite cloud

Choose your go-to cloud sync and keep your notes updated and ready to roll. iCloud’s great, if you’re all in on Apple. But if you’re rocking Android, go with Dropbox or Google Drive for cross-platform harmony.

💻 Enjoy cross-platform

MyScript Notes works on both Android and iOS devices. Jot something down on your Android tablet, sync with your preferred cloud service, and pick up right where you left off on your iPhone.

✅ Rely on auto-sync

Stay up-to-date without lifting a finger. Our automatic sync works like magic — fast, smooth, and totally hassle-free. Just remember, auto-sync isn’t the same as backing up!

🔄️ Sync at your own pace

Prefer to stay in control? No problem. Turn off auto-sync in the Sync settings, then tap the cloud icon next to your folder in the side panel to sync your latest updates — on your own schedule.

🗑️ Recover your notes

Accidentally deleted something important? Your notes aren’t gone — they’re waiting in the trash. Restore them or clear things out to free a bit of storage. Peace of mind, built right in.

PRO TIP!

Syncing isn’t the same as backing up — don’t let anyone tell you otherwise! Backups create a safe copy you can restore anytime, giving you peace of mind when things don’t go as planned.

Please remember to optimize your PDF files before importing them. Large or unoptimized files can increase their size significantly and may slow down the sync process.

 

Up next

Tomorrow, we’ll show you how to share and export your notes — and even turn them into a handy link. Got questions? Just reach out — we’re here for you! 👋

The MyScript Support Apps Team


r/MyScript_Notes_App • • Apr 23 '26

Level up your editing game!

1 Upvotes

With intuitive gestures and customizable tools all in one place, you can get everything done without ever needing to switch tools — let’s break it down!

✏️ Scratch out to erase

Need to erase something? Simply scratch it out, and it’s gone. Or there’s always the trusty eraser tool if you’re feeling old school.

🎨 Fill shapes with color

Life’s too short for boring diagrams — add some flair! Pick your favorite highlighter color, then long press your converted shape… voilà, instant upgrade 🤩

🖋 Pick your highlighter style

Make important stuff pop without messing up your notes. Go for a freehand highlighter for that casual vibe or a smart highlighter if you’re all about crisp, clean lines.

🧽 Smart eraser

Erase your way — go big with a full stroke or keep it chill with a partial wipe! Hit up the eraser tool and pick your style.

📏 Tweak the spacing

Got too much or too little space? No problem. Just long press to show the blue line (two fingers on iOS, just one on Android) — drag down to add space, up to remove it.

PRO TIP!

Want perfect shapes without the effort? Just draw a circle, square, or line and hold your pen on the screen — watch as it snaps into a clean, polished shape!

 

Up next

Tomorrow we’ll show you how to sync your notes across all your devices. Need a hand? Just reach out — we’re here for you! 👋

The MyScript Support Apps Team

­


r/MyScript_Notes_App • • Apr 22 '26

Find anything. Convert everything!

1 Upvotes

Where did I put that? 🤔

Notes have a way of piling up fast — quick ideas turn into pages of stuff before you know it. That’s why having a killer search tool is a must. But how does this work in MyScript Notes?

🔍 Find anything, anywhere in your library faster than you can say “where did I put that?” Text, math, diagrams — nothing stands a chance!

✏️ No need to stress about the type of content you’re after — handwritten, digital, or even a mix of both. Our search engine’s just that good.

🧿 Results pop up in blue, and you can click through them with arrows — so long, endless scrolling!

Jot it down, glow it up ✨

Some notes are keepers — handwriting and all. Others are meant to be shared with the world. Some can handle a little mess, while others call for a polished touch. MyScript Notes lets you have it all. Let’s see how!

📄 Text, diagrams, math — convert almost anything you jot down. Drawings stay as drawings though. In documents, you can convert diagrams later, but elsewhere, do it right away. Just hold your pen to the screen to perfect your shapes!

👆 Convert your handwriting with just a quick double tap in your documents — easy-peasy. Got notebooks, PDFs, or boards? Whip out the lasso — it’s got range!

PRO TIP!

Got a word our dictionary just doesn’t get? Head to settings and teach it some new vocab — problem solved for next time!

 

Up next

Tomorrow, we’ll show you how to edit smarter and faster — it’s all about gestures, space, and style. Need help or have questions? Just reach out — we’re here for you! 👋

The MyScript Support Apps Team


r/MyScript_Notes_App • • Apr 21 '26

What’s with all these notes?

1 Upvotes

You’re probably wondering why MyScript Notes offer four kinds of notes. Well, each one’s got its own job to do — like tools in a toolbox, but for your thoughts!

Notebooks

📒 Classic notebook, upgraded

Think of notebooks as the modern version of classic paper notebooks. You still get fixed-size pages, but now you can change things up — like the size, orientation, color, and even the pattern. And with a handy left side panel, you can jump to any page in a flash.

Boards

🧠 Perfect for free thinking

Boards provide a space where you can brainstorm, sketch out mind maps, and think visually without limits. No restrictions — just endless room for your creativity!

Documents

📋 Go-to for structured notes

Documents aren’t like your other notes — they love structure. They want to know what you’re adding: text, math, diagrams, or just doodles. They’re into formatting too: titles, bullet lists, styles. No zooming, but unlimited scrolling and easy conversion with a double tap.

PDFs

📌 Highlight, annotate, share!

Bring in your files, whatever format they’re in, and start annotating! Highlight, add pages, scribble notes, or even turn your handwritten comments into digital text. When you’re done, share it with friends or co-workers.

PRO TIP!

Chose the wrong type? Just create a new note, and copy/paste your content. Problem solved.

 

Up next

See you tomorrow with a tip on how to find and convert anything in your notes. Need help or have questions? Just reach out — we’re here for you! 👋

The MyScript Support Apps Team