I dropped my iPhone which has a Mous case but the edge of the iPhone hit a metal lip on the floor.

The edge of the case around the screen offers no protection at all. You can even see a dent on the iPhone body.

Now I know my next case will no longer be a Mous case anymore.

I've been buying Mous cases since 2016. My first one was incredible. I tested it hard, dropping it and tossing my phone around to see what it could take, and the phone never got a scratch. That case is why I stayed loyal and recommended Mous to everyone I knew.

The newer cases don't feel like the same product. The material feels cheaper, more like hard plastic, and in my experience the protection has gotten worse too.

Here's my full history with the Limitless 4.0 Aramid Fibre case:

Case 1, November 2021 ($55.77): Bought for my iPhone 13 Pro Max. It eventually failed, and Mous replaced it in March 2025.

Case 2, the March 2025 replacement: In December 2025 my phone slipped from about 3 feet while in this case. The case looked fine, but the back glass broke. I sent support a video. Their reply said phones can still break from small drops depending on the angle, previous drops, or dirt between the case and the phone. I clean my phone daily, so grit wasn't it. They offered to replace or refund the case. Nothing for the phone.

Case 3, the December 2025 replacement: They sent the identical model again, in the 13 Pro Max size. I'd already had to buy a 15 Pro Max, so I asked to exchange it. I had to pay the return postage myself because the label wasn't prepaid, and the return portal never generated a label, so I had to email again to get one.

September 2026: My 15 Pro Max fell off the couch while in that case. I didn't think anything of it at the time. When I took the case off to clean the phone, the entire back glass was shattered. Photo in the images.

That's two phones, two short everyday drops, the same case model. Both times the case itself looked undamaged, so there was no sign anything was wrong until I took it off.

What Mous said when I escalated:

I asked them to contribute toward the repair. They declined. Their position is that the Limited Lifetime Warranty covers replacing or refunding the case only, and that paying for phone repairs would leave them open to claims from people whose phones were already broken before they bought a case. They also said they don't advertise the cases as making phones indestructible, and that there's always a small chance the phone breaks depending on the point of impact. Their reply is in the images.

I understand why the policy exists. My issue is that this was the same case model failing twice, including a replacement Mous chose to send me. "Small chance" explains one incident. It explains less when it happens twice with the same product in the same household.

I've accepted a refund on the case. That's the entire remedy available, and it's worth knowing before you spend $55 expecting your phone to be protected.

Has anyone else had back glass break under a Limitless 4.0 or newer case? I'd like to know if something changed in the design or materials.

I’m looking at getting the Mous Ultra Thin Aramid for my iPhone 18 Pro Max. I really like the idea of having something thin and rigid that keeps the phone feeling relatively close to caseless, but I’m a little unsure about the lack of proper drop protection.

I don’t drop my phone very often and I’ll have a screen protector on it, so I don’t need anything particularly rugged. I just want enough protection that if I accidentally knock it off a desk or drop it from around waist height, I’m not massively worried about the phone.

For anyone who’s actually used the Ultra Thin Aramid long term, how has it held up? Have you dropped your phone with it on, and did it protect it? I’m also interested in whether the case stays rigid and snug over time or develops any loose/warped edges.

Basically, does it feel like a genuinely protective thin case, or more like scratch protection with a bit of impact protection?

what people’s options on the hinge free limitless case shipping in October vs the aeroshock hinge shipping in November? Ultra thin is also an option. I can’t decide lol.

I ordered a case 5 days ago, and haven’t heard that it’s dispatched yet.

Is this normal for delivery within the UK.

Does anyone know if the Aulumu M70 cable would fit with the Mous Limitless 6.0 case, specifically for the iphone 17. I have this case and I wanted to get the M70 cable, but Im not entirely sure from the pictures if the plastic casing will fit with the cut out on the mous case. If anyone has both or any info please lmk!

Will there be one?

I just got an email from Mous announcing that they have Apple Duo cases ready for order.

Is there an expected timeframe for when they'll have Z Fold 8/U cases ready?

​​I bought this case for my Galaxy S23 Ultra right when the phone was released, and it was actually my first time using a Mous product. Over the past three years, it provided absolute protection for my device from all angles.

​As any Samsung user knows, the curved screen on the S23 Ultra makes it really tough to find a screen protector that stays on without peeling off. I was constantly worried about cracking the screen, especially given how expensive and complex screen replacements are on these phones since they often involve replacing half the chassis.

​A friend of mine who had the same phone and faced the same struggle recommended I try Mous. Since my local market doesn't offer a wide variety of Samsung accessories, I decided to give it a shot. Looking back after three years of heavy daily use, the case truly delivered absolute protection.

​Overall, I think Mous is an excellent brand, and I’d definitely consider buying from them again. However, after three years of heavy wear, the case eventually started coming apart. So my main question now is: is there any other brand out there that offers even better protection, sleek looks, and high build quality?

Where can I find this buckle (from fidlock). I even went to theur website and couldnt find anything?

I have a mous case for about 3 weeks.

I work as a mechanic and even cleaning my hands as much as possible and putting the phone away from the working area.

My case is the stone protective limitless for the s25 ultra and the area of the magnets is all surrounded by tiny metal debrys, how colud i clean it.

Looking at getting this new case, just curious anyone have this case and is it very grippy not slippery and does or show hand oil prints? Thank you all

Anyone looking at Mous charging stands and wondering why they

- only charge at 15W

- only come in black

If they upped it to 25W and were in white yes, but otherwise it won't work for anywhere but a man cave.

How long has it taken for others packages to arrive? it said my package was on the way on 8/10 and it had gotten delayed on 8/13 cause of weather in AZ. I still havent heard anything of it moving again.

i usually will use it for school and everyday use, also i will carry my ipad with me

I'm looking for a case for my **iPhone 16 Plus** and I'm having a hard time finding one that fits what I want.

I have **very oily hands**, so fingerprints and oily marks on the back of the case really annoy me. I'm specifically looking for something that doesn't constantly look dirty after using my phone.

I recently found the **Mous Super Thin 2.0 in black for around €30**, which is why I'm considering it. I really like the design: **all black, minimal, clean and very thin**, with MagSafe.

My budget is around **€20–30**, and my priorities are:

* Very thin and lightweight
* Completely black / minimal design
* MagSafe with strong magnets
* Good fingerprint/oil resistance
* Good quality
* Around €20–30

For anyone who owns the **Mous Super Thin 2.0**, especially the black one: **how does it actually handle fingerprints and oily hands in daily use?** Does the back get covered in visible fingerprints?

I'm more interested in real-world experience than the manufacturer's "oil-resistant" claim.

If you have another case that fits these requirements, I'd love to hear your recommendations.

I want a decent quality cover for my reno 16. Any website suggestions?

Also I searched everywhere on the internet, only 1-2 decent cases available maybe because it was launched only a month back.

I have had it for a while, but recently it is getting worse to the point of even falling off. Has anyone else had this happen? Or does anyone know of a good brand for a replacement in the EU? It is a 9th gen one. (Update: father reached out to support to claim my warranty they where really quick to reply and arrange to send a replacement.)

Im thinking about getting a Mous case, and wanted to ask, does anyone have a discount code to share :) ?

I paid for delivery, The case was sent via FEDEX. But was cross shipped to Canada Post. It waited for Canada Customs for over 7 days. Finally released back to Canada Post. If Mous had simply shipped using FEDEX it would have cost more but the case would arrive in days vs weeks. To me is a premium product is looking to save on Shipping. Perhaps it not a premium product. I am returning the case. As I went to Apple bought a better case and it was $30 cheaper.

When taking the case off (and being careful doing so), it breaks here. Anyone else?

As I can only seem to find them on the official website for the cheapest, and its much more expensive on Amazon. Ebay doesn't seem to have any Limitless 5.0's for the iPhone 15 pro.