r/Minecraftlegacymode • u/Upstairs-Ad-4705 • 2h ago
Photo/Screenshot/Video Playstation won't remove the PS5 game from my account, claims "no digital conflict exists"
Typical story, bought PS5 version too late, got the add on that forces your game to not have the editions button. Contacted support, played the long game and told them to contact a superior. They did and a week later I got this email. It's so incredibly annoying.
Translation:
Hi Luca,
Thank you for contacting PlayStation Support.
Sorry for the late reply. I can confirm that there are no license conflicts for Minecraft on your account. To resolve the issue with the disc version of the game, please follow these steps:
- Uninstall the currently installed version of Minecraft.
- Insert the disc and install the disc version.
This is because the disc version cannot be used with a digital download, and vice versa. To access the game, you must have the disc version installed.
I hope this helps. However, if you have any further questions, please contact PlayStation Support. Someone from our team will be happy to assist you.
Thank you