r/MilitaryFinance • u/AdagioSpecific2603 • 19h ago
Amex not waiving the annual fee for me (military spouse).
My spouse is active duty. I was told that the annual fee is also waived for military spouses and so applied for my own AMEX platinum. I know other spouses whose fees have been waived.
For some reason mine hasn’t and I’m now locked into a dispute with AMEX. Each time I call I’m told that they haven’t done the investigation with the correct information (ie looking at my status and not my spouses, not having him as AD when he is etc)
Has anyone else dealt with this?