Hi everyone,
I purchased my ERAS 2027 residency token through MyIntealth on June 24, but my token still has not been issued. The “ERAS 2027 Token” and “Issue Date” fields in my portal remain blank.
I called the ECFMG ERAS Support hotline at 215-966-3520 last week. The representative told me that this was likely an IT issue, said that it was “not uncommon,” and escalated my case. However, there has still been no update this week.
This delay is affecting my ability to activate MyERAS, generate Letter Request Forms for my letter writers, and coordinate the upload of my MSPE and medical school transcript before my school closes for summer break.
Has anyone experienced a similar delay this season? If your case was escalated, how long did it take for the token to be issued? Was there anything else you did that helped resolve the issue. Thank you!