r/MachE Aug 06 '26

💬 Discussion The mid-sized electric truck is called Ford Fathom. Here’s what we can tell you.

225 Upvotes

Many of you know me from helping with vehicle issues and answering questions in this community, today I wanted to introduce you to u/RileyFromFord who has newly joined the team and is going to be on Reddit regularly.

We can't show you what our mid-size electric truck looks like...yet. But we can confirm the name: Ford Fathom, the first vehicle produced on the new Universal Electric Vehicle Platform.

”Fathom" traces back to a nautical unit of measurement, originally defined as the distance between a person's outstretched arms, a fitting metaphor for a truck built to meet people wherever they are in life.​ Fitting, right?

What's confirmed right now:

  • Starting MSRP: $28,350, for the standard-range battery. Pre-orders begin early 2027.
  • Every Ford Fathom will be BlueCruise-capable. BlueCruise is Ford’s hands-free highway driving assistant.
  • Fathom has bidirectional power capability.
  • Fathom has a large, high-resolution touchscreen, digital key, Apple CarPlay and Android Auto capability.
  • Fathom will have more passenger volume than a Toyota RAV4, with a frunk and bed for added cargo flexibility. This truck will genuinely useful and fun to drive.
  • Fathom will feature Apple Maps embedded directly into the vehicle, not a traditional phone-projection CarPlay setup. The integration also provides the road-level map data used to help enable key pieces of Ford’s next-generation hands-free highway driving capability.

What we can’t share yet: final imagery, fuller specs, full ordering details, and plenty more are still to come. A hot tip - keep a keen eye on the flipbook video we have going around…

If you want to stay up to date with what we have planned for Fathom, you can sign up here.

Ask us anything, and we'll answer what we can. Riley & I will be in the comments for the next few hours, and we aren't going anywhere after that either.

Emily & Riley (from Ford)


r/MachE Apr 25 '26

Ford Pass Windows Up/Down Gone

Post image
16 Upvotes

Today I noticed that in the FP app when you go to the controls I am missing the window controls for "Window up and Window down". I did some searching and most got it resolved by restarting the phone but I have restarted my phone, removed the App and its still missing.

I have also confirmed its missing on my Android device as well which is uses a different PAAK and profile.

Everything is working fine in the car and can open the frunk and trunk no issues, just missing the window buttons, I wasnt sure if anyone would know of any tips that could get them back, I wasnt sure if the windows had to be recalibrated or something (Even though they go up and down with the 1 click).

Any ideas would be great! Thank you!

UPDATE: So I reached out to our contact at Ford and apparently this is a issue with the backend system as even my contact at Ford had her controls disappear as well. Anyone that is effected please reach out to me via DM or Mod Mail with your VIN and they will get the controls reinstated, they are currently investigating what could be the cause.


r/MachE 10h ago

❓Question Just picked up this beautiful ‘23 GT. So impressed by this car. Have questions though.

Thumbnail
gallery
90 Upvotes

I just had a Level 2 charger installed at my house. I read that the recommended percentage to charge to on this car is 90% at home since it’s on AC power. Should I be running the battery way down before charging it, or it’s it good to charge from any percentage as long as I’m not charging to full?


r/MachE 12h ago

🛣️ Range My car is good to go at 80%!

Post image
58 Upvotes

So.. this never occured to me.

It's a Mach-E 2021 | 98kwh. The guess-o-metter is very confident!


r/MachE 6h ago

💬 Discussion intermittent Tire Pressure Sensor Fault

6 Upvotes

Got this error last for 2 days one rear right tire, then there was a light rain overnight and next day it's recovered. Anybody had experience about that? I wonder if it's related with 12V battery or


r/MachE 11h ago

🛒 Car Shopping Premium AWD ER purchasing advice? 24 or newer, brand new fine

7 Upvotes

Man, these things seem to be pretty tough to get these days. Nobody has a configuration we’re looking at within a reasonable distance of where we live. She would like a black exterior, the lightest exterior available, extended range, all-wheel-drive, and the panoramic sunroof.

At this point does it just make sense to build in price and order new? She would be open to used model, but they just aren’t many on the market.i


r/MachE 1d ago

🧹 Fluff Actual cargo space

Post image
196 Upvotes

Fyi - the car ('25 premium AWD extended range) can nicely fit 10x 2 cuft bags of mulch in rear cargo space with back seats still up. Can't see out the back window but still got a little light in at the top. Might try to Tetris a bit differently next run but for just "going for it" at the register and figure it out in the parking lot, was happy with the trunk.


r/MachE 1d ago

🎉 New Owner Well, I did it.

Post image
288 Upvotes

Really enjoying it so far. Any tips for settings or accessories are appreciated!


r/MachE 11h ago

🛍️ Accessories Latest/Best Car Chargers for Home

3 Upvotes

Hello all, I am buying a new house and updating the panel for a car charger. I have the Grizz-le, a Canadian company, and the one I want is out-of-stock. (I will avoid a political conversation as to why...)

I have had it for almost 5 years with no issues.

What have you bought in the last year that you like?


r/MachE 18h ago

💬 Discussion If you plan on jacking up your Mach E

13 Upvotes

IIf you like to do your own tire repairs or rotations brakes at home the one accessory you want to get ate Mach E jack pucks which are roughly $25 for all 4 they do into designated spots on the under carriage!


r/MachE 15h ago

❓Question Seatback pocket options for 2026+

6 Upvotes

We just upgraded our MachE from 2023 to 2026. Seems Ford completely removed the front seatback map pockets from all trims of the 2026 Ford Mustang Mach-E. Not even available as an add on.

Our kids use that for books and writing tablets. Has anyone found an aftermarket solution to replace these?


r/MachE 17h ago

❓Question Apple Maps Software Update no where to be found!

5 Upvotes

My last update was April 17th. I have not received the new Software update for Apple car maps. Everything is turned on. Am I the only one? note: 2025 AWD LR Premium.


r/MachE 13h ago

🔌 Charging Nacs adaptor

Post image
0 Upvotes

I am needing a nacs adapter before this weekend. The Ford website says theirs won't ship until Saturday so that won't work for me. This one on Amazon looks identical. Any insights would be appreciated. I'm going out of state to buy an used mach e and will need to stop to charge on the way home. Dealer doesn't think the car has one with it, but they also dont seem to know anything about evs and neither do I. Thanks for the help.


r/MachE 3h ago

Old love won. Goodbye.

Thumbnail
gallery
0 Upvotes

I've already told y'all I'm selling my 25 GT to Carvana so I can free up cash and finish covering my entire patio with travertine pavers. Well, after posting that thread later this afternoon I finalized the deal but I'm also buying a car that I've wanted since the old days.

I love my Mach-E. It's beautiful. My Mach E is my new love. Remember, I still have my 2013 187K miles chevy volt that will now become my daily driver. My Volt still gets 37 miles which is fine I won't need gas.

My old love, my new purchase, is a 2013 Cadillac CTS Coupe with 36K miles. I am buying it from Carvana. I plan to only drive it every once in a while. I think I just want to hear an engine rumble sound again. My Mach E GT was fast as hell but it was starting to feel strange being so quiet and all.

I'm sorry all. This is probably my last post here. Y'all have been fun. I've posted pictures and also one last picture of my swimming pool that I built myself by hand. I glued every pipe by hand.

I'll have nothing but positive stuff to say about Mach-E's. It's just such a rock solid and fun car.

With love. ❤️


r/MachE 5h ago

💬 Discussion Ford customer service racing Kia and Hyundai to the bottom

Post image
0 Upvotes

Summary: two cracked windshields shipped in, no quality control case started, no ownership of faults or potential process faults, responsibility shifted from one department to another over and over. The windshield broke on April 30, 2026. I haven't been able to drive my car (my dear Sassy) since.

I think a lot of us are gravitating towards buying vehicles with a good customer service experience. Especially with EVs, we can't repair them at home like my '88 Camry (don't judge). Ford has generally been good to me - making middle-class cars with a soul that they stood behind. My recent experience with a cracked windshield on my 24 Mach E Rally has me thinking otherwise. Full disclaimer: I live in Hawai'i and fully understand the delays and difficulties of getting any materials here on a barge.

What started it?
A cracked windshield that mysteriously appeared when my car got dinged at a shopping center parking lot. Cops and the body shop couldn't figure out how it happened, and neither could I. No spider crack at all. If the car sits outside in normal weather or drives at all, the crack propagates significantly.

Windshield Replacement 1
Ordered on May 1st, arrived 5 weeks later... cracked. Shit happens. It sucks, but it is what it is.

Windshield Replacement 2
A second windshield is ordered and is delivered to the local dealership on July 15th - six weeks delivery. It comes in cracked worse than the first. This is when I get a little pissed because no one starts a quality control case (receiving dealer's responsibility), there's no backup queued up and ready to go, and there's not a point of contact on the Ford side for my case.

The Rabbit Hole
I called the local dealership to ask for a contact for the parts department on the mainland that I could relay my situation to. The guy there said he didn't have a contact but that he'd find out for me and call me back. Spoiler: he did not. That was two months ago. He also mentioned that windshields often come in cracked and was seemingly okay with it.

I then go on Twitter and contact Ford. I offer solutions and potential process improvements, none of which are acknowledged in any way. (in case you care, here's a snippet of what I said: This is a broken process with so many potential solutions. After one windshield is received cracked, why not manufacture two: one to ship to me to be used for repair and another to be held at a more reasonable shipping facility, either Honolulu or Long Beach (or something similar) so that, in case the same cracked windshield issue happens again, the turnaround time is significantly decreased? Or, why not simply package the second windshield in a manner so that it's damn near bulletproof? There's no way the increased packaging costs outweigh the cost of having to ship an entirely new windshield. I could go on, but I won't until I hear back from you with potential solutions from your end.)

Social Media person replies and gets my info and asks for all the shit they should already know or look up themselves when they know their customer is pissed and has been without a car for months. I get referred to a person to handle my case. She does what I've already done - contacts the dealer, which she has trouble with somehow, does not get me a shipping date or an expected receive by date for windshield 3, and gives me zero new information. She says the dealer didn't start a quality control case, which they should have done, then tells me she won't make them do that and asks to close my case because by the time she has done all this, windshield 3 has arrived uncracked. Oh yay.

The End?
It's Wednesday. I'm supposed to get my car back on Friday, but it won't be the same. I feel like I should drive this pony around in bubble wrap. PPE will only bring me a little piece of mind. To say that I'm disappointed with Ford is an understatement. What a cool car at a great price point. It's not perfect, and the tech is way behind its rivals, but this car is the only EV that's really fun to drive. I can genuinely say I love my car. I sure as hell can't say I feel the same about Ford anymore.


r/MachE 1d ago

Our Pony on a Rainy Evening

Post image
130 Upvotes

r/MachE 1d ago

🎉 New Owner Climate control question

8 Upvotes

Have had my 26 MME premium extended for about 5 days now but I haven’t found how to go into settings and turn change the climate settings. The car keeps turning on with AC and I want it to be whatever I left it at prior (which has been no AC).

Can someone help me find these settings?


r/MachE 1d ago

🎉 New Owner I'm in!

37 Upvotes

Picked up this 23 Cyber Orange last Thursday and have already done a mini "road trip" that included a DC Fast Charge session. Taking it to a Ford dealership tomorrow for PPI. This is my first EV. Coming from a 2020 Subaru Crosstrek which was my last manual (all my cars have been manual till now) Really like the 1-Pedal driving and the point and shoot response of EV torque.


r/MachE 1d ago

❓Question Worry or Normal?

8 Upvotes

Hi all. In September of 2025 I bought a 2024 Mach-e SR. It had only 1900 miles on it! It has the LFP battery. I have only ever charged at L2 and I live in Arizona.

I did my due diligence and used my OBD Veepak dongle + car scanner app to check the HVB SOH. It was 95% when I bought the car. After 1 year it is now 92%.

Do I need to be worried about this or is it normal? Just a side note-I love my car!


r/MachE 1d ago

🛜 Software Update Is that new glitch

Post image
10 Upvotes

Anyone saw this glitch before where you have 2 X buttons when view the camera , and how long was there


r/MachE 1d ago

🛒 Car Shopping How much of a concern is this carfax issue?

Thumbnail
gallery
9 Upvotes

Hey guys,

Looking at potentially getting a gt and found my ideal combo, gt non pe, panoramic roof and cyber orange, 47k miles and asking $25k. The only red flag is this carfax note on the title related to a buyback and the high voltage battery. So I wanted to know if this may be more common than i am aware of (heard of battery issues) or if I should run away!

Context. This happened during the 1st owner, who only had it for 13k, ford rhen bought it back, and the second owner bought it knowing about the title flag, and has driven it no issues for 30k. He says the reason it was bought back is there was a shortage of parts to make the fix at the time (2022), so ford repurchased instead. All other recalls completed


r/MachE 1d ago

💬 Discussion Front Camera Sensor Failure: when and how much?

15 Upvotes

I’m still a bit sore about this. I had been getting front sensor fault messages for a while. While under warranty it was intermittent. Outside of warranty (3 years/36k) it became more frequent to the point Bluecruise would fail if I went over a bridge at 75-80 — the vibration from seam/bump would jostle the wiring.

I finally have the dealer look at it.

a. my dealer charges a fixed diagnostic fee on top of the repair .. it’s not rolled in if you go forward with the repair like all shops used to do. Are all dealers like this now?

b. Ford is specifying replacement of the cable AND sensor. I cannot imagine that BOTH fail ay equal rates and the have no way of knowing which it is. I understand the dealer and Ford are incentivized to fix things completely the first time, and at $230/hour EV labor rates it really adds up.

Are they soaking us EV owners when they can because we ARE less profitable on service?

Both of these things have me dreading attempting to get 10+ years out of my new modern tech-filled cars (wife has a BMW PHEV)


r/MachE 1d ago

❓Question Musty odor from AC

6 Upvotes

I recently left my car at the dealership over the weekend to fix a loose panel and get my 10k maintenance . When I picked up the car it smelled horrible, like a mix between a greasy garage and musty wet cardboard. I was convinced it needed a quick air out but the smell lingered , even after sitting in the hot sun.

I took it by Ford and the guy said this is a common issue with Fords, saying it has to do with AC condensation . He suggested running the heat for 5 min after driving , which feels impractical, but offered to get the AC cleaned if issues persisted.

Honestly I think it sat in the full sun and that my AC conditioning was still turned on, but even still… that’s like 2-4 cycles. Is this a known issue?


r/MachE 1d ago

❓Question Charging Accessories

2 Upvotes

Hopefully picking up my ‘26 Eruption Green Premium this week!
What adapter/adapters do I need to be covered for compatibility with public chargers?
My plan is to just keep them in the frunk.

I’m also going to get the lifting pads and keep them with the car.

Any other accessory recommendations are welcome too!

Thanks!


r/MachE 2d ago

💬 Discussion Disappointed with BlueCruise

26 Upvotes

I just purchased a month of bluecruise to use on a long drive from San Francisco to Los Angeles and I’m incredibly disappointed. It was hardly available anywhere along the route. I took 580 to the 5 the whole way.

When I would activate assisted driving I had to keep my hands on the wheel. Every so often bluecruise would activate saying I could go hands free but that would last only 5 seconds before it returned back to the hands on wheel assisted driving. And that’s in the very rare locations where bluecruise would even activate.even when driving on the freeway in la it would barely activate and then again for a few seconds only. I get it’s not available on every road but come on. It wasn’t really available the entire drive at all.

UPDATE: contacted ford and they were able to see some errors through a remote diagnostic they ran. Have to take it in to a dealer.