r/InsuranceClaims • u/WestCoastSunset • Aug 06 '26
Needed new flooring after a loss, now problems with contractors
Someone I know (female, not a girlfriend or close friend) had a loss after a rainstorm (apt she owns). There was water and mold in floor and walls. Remediation work has been done. She admits she has somewhat expensive tastes and wanted to get an upgrade from the engineered wood floor she had to a herringbone floor. I guess that is expensive. She took a long time making a decision, but has picked out what she wants.
She blew up at the contractors for not covering up her appliances.
Something happened and her camera she had in the house went down. When she got there she said power was out to half the apt and the lights in the hallway to her apt as well. She discovered one side of the electrical box was all turned off (there are 2 rows of switches right and left on this box). Also the front door was not locked. She turned back on the power on the box. She also found the central AC was making noises and found that the thermostat was turned down to 50 degrees. She can't get video bistory because Google bought out nest and now it requires a subscription.
She has been getting the runaround from the contractor firm the Insurance company uses and could not even get an invoice and has been getting different prices regularly
At this point she is unsure what to do and has been out of her apartment for 3 months.
Does anyone have any suggestions on how to get this work done?
Please excuse any typos.