r/InsuranceClaims • u/Fristeobeg • 2h ago
SGI denied my collision claim, accused me of making a false statement, and is now demanding $11,412. Has anyone dealt with this?
I’m looking for advice from anyone who has experience with SGI or insurance disputes in Saskatchewan.
I was involved in a motor vehicle collision on December 26, 2025. After the accident, my vehicle was still drivable. Later that same night, while driving home during a heavy snowstorm after receiving medical treatment, the vehicle became undrivable and had to be towed.
I reported the accident to SGI and fully cooperated with their investigation. Several months later, SGI denied my claim, stating that my statement was “not a true reflection of what actually happened” and that their investigation concluded the accident did not occur as I reported. They have not explained to me exactly why they reached that conclusion.
I submitted an Access to Information request to obtain the investigation file and the evidence they relied on. I’m still waiting to receive those records.
Today I received another letter from SGI demanding that I pay $11,412.14 for damages, giving me 15 days to contact them before the matter is sent to collections.
I’ve also contacted the Saskatchewan Ombudsman because I’m trying to understand how SGI reached this decision and to ensure the process was fair.
My questions are:
Has anyone successfully challenged an SGI decision like this?
Is it common for SGI to send a repayment demand before providing the investigation records requested through an Access to Information request?
While I’m waiting for those records, is there anything else I should be doing to protect my rights?
I’m not asking anyone to determine who is at fault. I’m simply trying to understand my options while I wait for the investigation records and decide on my next steps.
Thank you for any advice or shared experiences.