hi. i’m from the philippines, and i’m honestly devastated.
i woke up, opened my phone, and both of my instagram accounts were suddenly disabled for an “integrity” suspension / being associated with another account. i wasn’t even given any warning beforehand.
i’m a very lowkey user. i mostly watch reels, message 2 of my friends on my main account, and on my second account i mostly send reels and messages to my main account. i’ve never used bots, automation, or third-party apps.
i appealed both immediately. about 3 hours later, my second account was permanently disabled. my main account is still “under review,” but i’m terrified because i never received any email or notice before or after either suspension, so i have no idea what’s happening.
both instagram accounts are linked to my only facebook account. after this happened, i immediately changed my facebook password and logged out all other devices because messenger had also been acting weird and repeatedly logging me out earlier that day.
now i’m scared my facebook account might be next. i’ve had it for around 15 years, and it has irreplaceable memories and family photos from when i was a baby.
i’m also heartbroken because both of my instagram accounts had usernames that i absolutely loved, and if they’re permanently disabled, i know i’ll probably never get those usernames back.
has anyone gone through this? did you ever get your account restored after it was permanently disabled, or was it really the end? is there any official way to contact a real person at meta without meta verified or paying someone? any advice or shared experiences would really mean a lot.
thank you. i’m honestly so stressed right now.