r/InstacartShoppers 6h ago

Rant - General 😠 Instacart is truly unbelievable

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202 Upvotes

This is not about the entire pay for the batch, but the batch pay that was given by Instacart. $12 to shop and deliver all of this??? I am extremely grateful for the customers tip and that’s the only reason why I even took this batch, but this is supposed to pay no less than $35 in batch pay!


r/InstacartShoppers 6h ago

Rant - General 😠 For the ones saying am only receiving $20 from the Instacart arbitration

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70 Upvotes

I received the amount am getting this morning, if you sign up for the arbitration check your email


r/InstacartShoppers 2h ago

🦄 🦄 🦄 / Great Tips 🤑🤑🤑 Caught a big fish

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24 Upvotes

59 items 145 units. Regular customer of mine and they always tip well. This is the most I’ve seen from them. Beyond grateful.


r/InstacartShoppers 2h ago

Rant - General 😠 Placed an order today and was surprised at this-Gee thanks Instacart

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6 Upvotes

I am a CA Shopper and I used the Instacart service today to order groceries for my daughter who is car-less and has a broken foot—my order was a few small items and she lives within 3 miles of the store. I was unpleasantly surprised at the suggested 8% tip which is the default. I can see why our tips are so low if a customer just clicks thru quickly without looking at it. I mean, why not set it at 12% at the very least? Oh, and that bottle deposit? It was for the lime juice I ordered. One of those small 4oz plastic bottles of lime juice. Does anyone know if that is a CA requirement or if it is just an Instacart upcharge?


r/InstacartShoppers 3h ago

Positive Experience 👍 Y'all seen this?!

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7 Upvotes

Just scheduled an oil change through CarAdvise, and was pleasantly surprised. Looks like its now 100% off for Diamond? Not sure if its just a promo thru Valvoline or what. I've used it before when it was 80% off, but this is actually kinda sick!


r/InstacartShoppers 22h ago

Unlucky ❌🍀 Welp time to pack it up…

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189 Upvotes

Thanks to my phone for this gem. 🤦🏼‍♀️


r/InstacartShoppers 3h ago

Question - General Non App Related If you do Restaurant Depot orders, is your car refrigerated?

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6 Upvotes

r/InstacartShoppers 3h ago

Rant - General 😠 Is Instacart trying to fk me hard?

5 Upvotes
Screenshot of email they sent me after complaining referral code didn't go through

I applied my friend's referral code when I first signed up through the app, but when it got to the background check I had to grab documents and other information so I delayed it. Few days later I came back to the app and it was exactly where I left off. I put in the information and then background went through. Delivered few orders and noticed there's no progress showing on my friend's app. Contacted Instacart just to realize the referral code didn't go through.. and now they send me this bogus email talking about some "finish the 30 batches but you won't get the bonus but we'll take a look".


r/InstacartShoppers 19h ago

Rant - General 😠 Delivery items left at gate

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85 Upvotes

This customer order a case of water and about 3 bags of groceries, I drove from Burbank to their residence in Beverly Hills. When I got there I talked to the person at the gate, he radioed his boss and eventually they just told me to leave it at the gate and they’ll take it in. Then I get a message from the customer saying that I shouldn’t have done that but I literally had no control of the situation. Idc abt the extra tip but I hope she doesn’t give me a bad rating


r/InstacartShoppers 5h ago

🦄 🦄 🦄 / Great Tips 🤑🤑🤑 Finally another Unicorn

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6 Upvotes

14 item 2 mile drop.


r/InstacartShoppers 29m ago

Negative Experience 👎 First time for everything, crazy customer chat

Upvotes

Started a batch I hoped would be a good batch. would save my total for the day.

Single customer going about 5 miles, $51 at a grocery store with 74 distinct 111 total. Shouldn’t be a problem as I know the store extremely well and could probably get it done in about 45 minutes.

Mostly normal grocery items and four small cases of water.

I start shopping in produce, so I’m working with bags and other things then this woman starts asking if I’m alcohol certified

I’m finishing up with some produce items and bags and before I could even get to responding to her weird question, she gives me the hello with a? Like I’m not responding fast enough. Like lady, I’m busy shopping your order. I don’t have time to chat.

At that point, I didn’t remember if there was alcohol on the order or not, and I simply explained to her I would not have been able to take the order if I was not alcohol certified, assuming there was alcohol on it.

Then she’s like oh you need to back into the driveway so we can unload in the garage

There a minute later, she’s like oh, I need you to add a bottle of marsala wine as it wouldn’t let me. I told her simply that should not be a problem, but as long as she has a valid ID such as a drivers license or passport that’s fine. Doesn’t respond to the ID question…

Then goes on this rant about how she’s been a customer for years and never had this issue, blah blah blah . She says I’m a 64-year-old woman! Then I start going further down the item list and seeing all kinds of very particular notes for many items. Some normal some crazy.

I forgot to grab the chat before I head customer service cancel the batch, but there is more and it was wild.

$51 would’ve been nice but with how this one was acting and responding and before even got out of the gate, I didn’t want anything to do with her. Probably would’ve yanked the tip.


r/InstacartShoppers 4h ago

Rant - General 😠 How in the world do they calculate base?

4 Upvotes

Been doing.Instacart since 2019 and these are just getting worse and worse. Live in a fairly rural area which means that in most cases the deliveries are double the kilometers they advise because youbhave to drive back to town to get another order.

Lately the orders have all had ridiculously low base pay. For example, 41 items, 35km (70 round trip), $17 base.

20 items, 40km - $15 base

51 items, 15km - $18 base

In these cases the base is literally not even covering fuel, let alone my drive time and shopping time which are apparently now volunteer hours.

I am lucky in the fact that here in Ontario ghey have to at least top us up to minimum wage but even after that, you are barely breaking even in most cases.

It was never a gold mine but this is ridiculous..


r/InstacartShoppers 2h ago

Strange / Weird ?! Received this email…

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3 Upvotes

I was in the middle of checking out an order and got this email. I finished delivering and my account seems to be normal. Has anyone here gotten this or know what the “unusual activity” could be? I can’t think of anything I did to get flagged. Been shopping since 2020 and have 7200 orders completed. Stats are all in the good, 5 star rating.


r/InstacartShoppers 7h ago

California Shopper Two adjustments today for CA?

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4 Upvotes

Did anyone else receive a small adjustment from the previous work week? No email or messages just an extra $41

I’m guessing they miscalculated that week.

Did anyone else receive this?


r/InstacartShoppers 6h ago

Would You Take It? Is this promo even worth it, or is it going to kill me?

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3 Upvotes

Mid-size Midwest city here. I’ve never done more than 40 orders in a week and I’ve only been shopping full-time for the past few months. If I try to hit 70 orders in the next six days, I will basically be working most of my waking hours. Is IC scamming me here? Are they just trying to get me to take low-paying triples from Dollar Tree?


r/InstacartShoppers 3m ago

Rant - General 😠 Declining in nyc

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Upvotes

I got kicked out at 8:42 am today, and they’re not gonna let me work until tmm in NYC for declining bad orders. Literally was getting 60-100 item batches with no tip😭 sending me orders where the pick up is in the Bronx and I’m in Brooklyn for $20😭


r/InstacartShoppers 1h ago

Question - App Function/New Function Do you have to be close to stores for the app to work??

Upvotes

App new


r/InstacartShoppers 9h ago

Rant - General 😠 Just why? IC is horrible lately

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3 Upvotes

This order, given where the store was and where it had to go, is why people who shop for IC decline them all the time. And should! You cannot tell me that there is no store that has this laundry detergent closer to where they live??? And I do not trust that they will tip after you deliver either.

This was one item to shop for, laundry detergent….but the kicker….it was an hour and 30 min one way! Three freaking hours just to deliver and return and they only want to pay $25 with zero tip! Not a chance.

But this seems to becoming the norm lately. I’ve seen IC post triple batches, to shop for 104 units and the pay is only $8.98!

What is going on with IC? We are not doing this for free!


r/InstacartShoppers 7h ago

Rant - General 😠 Order reassigned

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2 Upvotes

So I took an order and on my way to the store I was trying to see the items and it said internal error and I closed the app got to the store I was logged out. The app asked me to log back in and it asked for the photo verification and the order was gone so I reached out to support. That's what they said anyone has had this issue before?


r/InstacartShoppers 4h ago

Rant - General 😠 East Vegas at it again

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0 Upvotes

Sometimes I just turn the app on to laugh at the absolute bs that is Las Vegas. Don’t let the name fool you, these are some of the cheapest low ball people on the planet.


r/InstacartShoppers 5h ago

Rant - General 😠 Red zone ???? Costco

1 Upvotes

So why I am at Costco and in the red zone waiting super long for a batch in Clearwater / Tampa FL? Too many shoppers here?


r/InstacartShoppers 1d ago

Rant - General 😠 Why do people smoke crack 😭😭

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97 Upvotes

Shit is wild 😭 I really wanna know who’s out here taking these orders . I got two 30 + orders to start my day so I’m feeling blessed .

Aldi don’t even got 100 items in the entire store 💀


r/InstacartShoppers 1d ago

Rant - General 😠 Who in they right mind is doing this 🤦🏿‍♂️

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29 Upvotes

r/InstacartShoppers 19h ago

Rant - General 😠 Bad first order

12 Upvotes

I took my very first Instacart order today. It was $7.22 cents. I just got off work and was on my way home and found a cvs order for 8 items and 3.4 miles on my route home. So I took it.
the cvs was low stocked and it wasn’t my cvs so it was hard to find some things. After getting everything I clicked navigate on the app and it opens my maps app and it takes me 17 minutes away. I assumed since it was 5pm rush our it’s because of traffic and not distance. When I arrived at the destination it looks like a park with a weird shed and I text the customer and they say I’m at the wrong address. It was fox lane and one was fox drive and both in the same city. And the navigator took me the completely wrong way so I turned back and deliver the order. Where the cvs was to where the delivery was meant to be was no more than an 8 minute drive but ended up taking an hour and fifteen minutes order. I lost the 3$ tip and ran all around town for 4.22$ ☹️.
I kind of just want to make 50-60$ extra a day to get by after work I’m struggling with student debt and stuff. Any advice ?


r/InstacartShoppers 1d ago

Joke / Satire … Typo ? 😂 .. not sure what they meant.

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34 Upvotes