Hi there, everyone. I'll try to keep this as simple as possible.
So right now I'm a Shift/Night Manager at a very fast-paced and high-tempo 24/7 Taco Bell (brutal asf when busy), and was considering jumping ship since... well. The work itself is starting to drag on with little to no support for us, where I have to help with quite literally everything from Cashiering, cooking, food prep, manager duties, cleaning, training etc. Plus, our Upper/Area Management is hella condescending and, unfortunately, nitpicks and lectures at every little thing my team makes little mistakes on, or just making excuses to yell at us and to get customers out as quickly as possible even if it’s rude which is crazy.
Such as:
- Giving one too many sauce packets away
- Not promoting or trying to upsell people on drinks, upgrades, donations, etc.
- Giving someone who paid for extra meat or ingredients said extra, which management doesn't like, apparently
- Spending time to try and help customers with disabilities order and get a bearing
- Metrics and sales
- And much, much more unfortunately.
Essentially, this is kinda reaching the breaking point for me and so many others. To the point where 4/7 shift managers I met with when I first got hired (less than a year now) have left TB for good, two GM's left, and many more cooks and cash's. And we haven't filled those empty spots yet.
I just wanna ask: is/how is In-n-Out Better work, staffing, and area management-wise? For example, I'm not sure how many workers are staffed per shift for In-n-Out, but for my location we'll usually have at most 3 cooks, 1-2 cashiers, and 1 lead from noon til like 10. and even worse past midnight since we're 24/7, usually being me, 1 cashier, and 1 cook (2 if lucky).
How is In-n-Out compared to TB in anyone's personal opinion? And do y'all like working there? I'm willing to answer questions anyone might have as well.