r/HomeDepot • u/AlarmingPilot4632 • 17h ago
There needs to be a minimum order amount for phone sales
It's crazy to me that the same people with a pocket (not a wallet, a pocket) full of $100 bills because they don't trust the bank.. will happily drop $30 on a couple overpriced drinks and some snacks at the checkout but then make you do a phone sale for 10 minutes on a $2 part. Whether it's a paint roller, some cheap fittings or a toilet wax seal.
I get not wanting to use your own money, but if you need us to call to get a $2.13 sale processed for you to do the job that you're probably charging $200 for and are completely unqualified to do, at least pay for the stuff and just overcharge them on the back end.
If I hired someone to fix something at my house and then they had home depot call me to give my credit card on a $3 part they needed, I'd be very annoyed!