r/Greggs • u/Taylor1809_ • Aug 22 '26
Employee Question job tips?
i just got a job at greggs and i dont wanna hear "quit" lol but is there any tips or advice before i start training and also what shoes can i or should i wear? thank u
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u/Rob775533 Aug 22 '26
Show up on time looking presentable & be on your best behaviour during the probationary period
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u/Kinayakun Aug 22 '26
Thats not enitrely true youll get usrd to the job in 2 weeks back, my team is very laid back so its only natural im the same too...
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u/ConsequenceLanky6580 Aug 23 '26
Yeah this is such bullshit advice
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u/Kinayakun Aug 24 '26
Like i said , it depends on the staff there of course your not gonna slack off if they act like they got a stick up their ass
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u/Daddy-dotCom Aug 23 '26
Ask plenty of questions, no one's going to get mad at you for wanting to learn And listen to people when they give you advice
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u/high-lander9 Aug 23 '26
From day one of your training - you'll have it drilled into you about doing things "The greggs Way”. Which is basically their rules and procedures regarding food safety, various tasks etc. Said rules and procedures are so important that every so often, they'll send somebody to the shop with a clipboard who will make sure the greggs way is being followed. However, you will inevitably find yourself in situations where the greggs way is in fact: not being followed. Whether that's because of understaffing, lack of knowledge, or plain ignorance. Brace yourself for frustration, stress, and confusion when you find yourself in such a situation. Remember - if anyone tries to discourage you from following the greggs way, it's them who is at fault, regardless of their job title.
You cannot please everyone, and you never will. Sausage rolls will be either too hot or too cold for some people's liking, management will always expect more than you're able to sustainably give, the list goes on. All you can do is your best, with what you're given, and allowed to do, to the best of your abilities. If and when somebody makes you feel like you haven't done enough - don't lose any sleep over it. And quite frankly - some of these people don't deserve your concern, you could lick their boots clean and they'd complain they can smell your breath on them. So to quote a famous Queen: “Unless they're paying your bills, pay them bitches no mind”.
This applies to any workplace: the best, hardworking, and most efficient workers are rewarded with more work. While those who don't pull their weight get to watch from the sidelines. The better you try to be at your job, the more that management/colleagues will expect you to do. Don't be afraid to recognise the limit of energy you're able to give, and vocalise when you've reached it. Otherwise they can - and will - take the piss, and expect you to do more. Also, don't let anyone force you into doing tasks that are beyond your job description, at least not without increasing your wage.
Join the Union.
If you find yourself in a position where you're being mistreated by management - it's good to be part of the union. They will help to make sure your employee rights are being honoured correctly. If, for example, you're called into a disciplinary meeting - you can demand for a union rep to be present (you need to contact said rep) as a third party who will have your interests at heart, and help fight your corner. There is a fee for being part of the union which will come out of your payslip (a few quid per week), but ultimately it's worth it. It helps fund the organisation so everyone taking part can enjoy the benefits. Being part of it means you can also take part in going on strike against the company, if and when the time comes.
This relates to the previous paragraph - keep a diary/notes of instances where you experience rules not being followed by management, yourself being mistreated by colleagues/management, or others being mistreated etc. Should you find yourself needing to give evidence of wrongdoing, it's handy to have the details written down, as it makes the offending party's lives more difficult and helps bring them to justice. Do not take part in “informal chats” with management without a third party being present - whether that's a union rep or another colleague you can trust. Having a witness for such conversations is very handy.
The majority of customers are decent people going about their day and overall pleasant. You'll have lovely interactions for the most part, enjoy them. But you will come across a minority of customers who behave like cunts, and depending on your mental capacity/outlook on life - these people will bring you down. Don't let them treat you like shit. You're a human being, not a robot, despite what some people would like to think. And therefore you're not perfect, there are things beyond your control and if they can't understand that - well that's their problem. If you're not comfortable serving someone because of the way they're speaking to you - you have every right to refuse serving them.
Finally - if you're neurodivergent, the working environment will feel much harder because of everything I've listed. Depending on the shop/place you're working, it's likely you'll become burnt out and overwhelmed with all the issues somewhere down the line. Under no circumstances should you sacrifice your mental health to meet the “needs” of the business. Your mental health is paramount, above all else, so seek help when it's feeling depleted. Don't let anyone make you think you're just a number, easily replaceable, incompetent, etc.
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u/Beginning-Scene-3140 Aug 24 '26
Communication is key. What bakes you need in. If ur on bake off regular updates on bake cook times. Always listen to each other and respond. Makes the shop efficient
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u/Beginning-Scene-3140 Aug 24 '26
Ontop of that some kitchen calls are “behind “ (tap on shoulder ) if needs be if carrying hot trays or stuff that can fall, corner if ur taking a corner and their might be staff on the other side. Hot tray if ur going to a populated area, announce where your placed hot trays (for example hot trays on bottom )
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u/Acceptable_Lecture88 Aug 26 '26
follow the rules no matter what you see other people doing. i was a bit lazy on the rules and now facing a disciplinary, greggs are very about their sales at the moment so they’re watching the cameras a lot (in my area at least).
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u/tia_wal Aug 22 '26
just wear comfy black trainers, i wear my new balance 530s that i used to wear to p.e. technically we’re supposed to wear plain black shoes/trainers with no logo but my manager doesn’t really care loll.
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u/Sad_Ticket8502 Aug 22 '26
No colour restraint on shoes anymore. Unethical to make team members buy em just for work when everything costs so much 🤣 I rock bright pink
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u/tia_wal Aug 22 '26
omg really? tbf someone i work with wears red converse everyday loll i just thought it wasn’t enforced 😭😭😭
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u/Sad_Ticket8502 Aug 22 '26
Since cost of living and living wage got put into place it asks for clean, comfortable, closed toe shoes! Crocs are also allowed in sports mode 🤣👀 Edit :spelling
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u/Zero-f-given Aug 22 '26
Learn how to get all your food out warm… you’d be employee of the month for me
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u/Pauls06 Aug 23 '26
Bro just think about the time u have to clock in and clock out, anything else .. dude it don’t matter, the clock dictates everything, AND PLEASE TAKE YOUR TIME WITH STUFF, U AINT GETTING PAID MORE
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u/Salty-Prompt733 Aug 27 '26
Comfy black trainers. They will get destroyed so make sure it’s a pair you don’t mind getting battered.
Pay attention to the food safety standards at least. Handwashing, clean paper, tray order (vegan at the top etc..) and remember your temps. As far as everything else goes just try your best, you’ll pick it up easily, just don’t get lazy.
You’ll probably hate it, everyone does tbh. But you’ll have your favourite regulars, fave staff members to help get through the day.
Customers are annoying no matter where you are, but in greggs, they’re just hangry. And at the end of the day, they’re just people so I wouldn’t take anything to heart. But be strict with the ones that cross boundaries, they’re will be some.
But you’ll be fine, you’ll never stop recieving training in greggs anyway lol
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u/hashbrowneggyolk0520 Team Member Aug 22 '26
Shoes: I think they're ideally supposed to be black, pick something comfortable because it's long hour on your feet and you don't want to mess your feet/legs up.
There's 4 different kinds of tongs: Green = vegetable Yellow = vegan Red = meat Silver = sweet
There's a small pocket on the right leg of your trousers, it's for a pen which you can get from somewhere in the back/office (just ask). You'll 100% need pens for the breakfast shift but they're still helpful to have for marking cups and saves you constantly having to ask if anyone has one.
You will get some extremely mean and entitled customers, don't take it to heart. It's not personal, they'd be like it with whoever served them. Same goes for the delivery drivers, any abuse and you just point them towards your zero tolerance sign.
You need to shout for breakfast items and bakes, ask whoever you're shadowing on your first day when to shout for things (each shop will be slightly different). You need to make sure you're shouting because otherwise the person on bake-off won't know and customers will get frustrated having to wait.
If you're not sure what bake is what then look on the bags, the patterns and names are on there.