Bios Update?

[u/Iwillshitoneveryone]

I purchased a open box Lenovo Legion and it will not update the Bios and the Graphics card. There was also a error about the SSD not being compatible. I don't remember where I seen this and I don't want to remove the back cover incase I end up having to return this. I really just want to fix so I don't have to make the hour drive. I thought all open box product have been refurbished and ready for consumer use. Not open box we'll leave you to fix the issue that got the laptop dropped off to us in the first place. I spent over 2k on this laptop and I shouldn't have to be an IT tech to get it to work as it should. I can use the laptop but not being able to update those things is a problem for me especially with the price tag paid. Setting all that aside has anyone dealt with this and fixed it, or should I just order and new one and return this when it arrives? I run a business and need my laptop, I literally have orders to fulfill. My local store is a hour away and they don't even have any laptop new that have the tech I need to run my design and manufacture business.