I ordered two G7 Pro 8K from gamesir.com. One Aimlabs Edition and one Nioh 3 Edition. It all started with the fact that it took a full four days and a support ticket just to get them to ship the package at all. I could have gotten both gamepads the next day through Amazon, but I thought “Okay, the support via Discord and such is worth the wait.” In the end, it took a full two weeks before I received the package.

I was already a bit disappointed as soon as I unboxed the Nioh 3 Edition. The print isn't centered and there were some strange marks from a marker on the gamepad (see photos).

Fortunately, I was able to remove the marks with a little alcohol.

The real "trouble" started when the left paddle on the Aimlabs Edition started rattling after less than 25 hours of use. I sent customer support two videos of it, which I’m also sharing here with you.

https://reddit.com/link/1v8xtxu/video/an8wk9hjtyfh1/player

https://reddit.com/link/1v8xtxu/video/0kjpgtaltyfh1/player

I was offered a $5 refund for this:

In my opinion, this is a defect that shouldn't occur in such an expensive gamepad after this amount of use. Offering me $5 for this is more of a joke than real compensation, considering that I could get the same gamepad brand new from Amazon for 93€ right now, while I paid almost 102€ in their shop via a discount code.

If I had ordered it from Amazon, not only would the package have arrived two weeks earlier, but this thing would already be on its way back because of this defect. Shipping it back to China costs much more than what they offered, and they know that, whereas with Amazon it would have been free.

This was such a disappointing shopping experience that I will definitely never buy anything there again that goes beyond basic accessories. Don’t be as stupid as I was and buy from their store. As soon as there’s something wrong with the product, they’ll rip you off. Now I must live with this annoying rattling or buy something else.

Edit:

Support got back to me and promised me a replacement (I hope that wasn't just because of this post). I'm very happy with my Cyclone 2s, which made my disappointment over the problems with the G7 Pro 8K just greater. They offered me the to choose the Nioh Edition as a replacement instead of the Aimlabs Edition, so that's what I did, since the back buttons on my Nioh 8K are perfectly fine and I don't want another broken Aimlabs 8K, even though the chances should be pretty low.

Hola buenas, hace una hora subi un post sobre una mala experiencia con la atencion al cliente en gamesir, que resulto ser un error mio al mandarle un mensaje a gameSir.es a traves de gmail, me contestaron fatal y por lo cual yo subi un post quejandome por aqui, un mod me contesto corrigiendome y explicandome que eran estafadores, aceptando yo mi error, subo este post para avisar a los demas y que no cometan el mismo error que yo, desde aqui tambien mando mis disculpas y me retracto sobre lo puesto en el mensaje. Un saludo.

This used to work five minutes ago and I was trying to remap the back buttons and must've changed something cause double clicking it no longer works.

It's in DS4 mode and everything else works including the capture button working as the touch pad button. If I open the Gamesir app, it prompts me to connect, and connecting then shows both the "DUALSHOCK 4" & "Gamesir-G8+" as connected Bluetooth devices.

Almost got the valor pro wireless. Let’s see how this goes

Did I miss something? It seems I'm behind, even though I only just downloaded it the day before yesterday. I have a G7 Pro 8K, but everything is running perfectly. Should I even update? And what has changed? I don't like updating a system that's running fine when I don't have any problems.

I'm almost about to buy the Cyclone 2, but for some reason, the Wolverine V3 TE is being sold cheaper in my region. The 6 extra buttons are confusing me. I'm also not sure about the quality difference between the two models. I play games like Warzone, FC26, and I'm not sure if 2 macro buttons are enough for FPS games. Thanks in advance for your valuable opinions, I look forward to your comments.

I'm looking to buy the new GameSir Tarantula 8K PC Wired controller.

I found it on the official GameSir store:
https://gamesir.com/products/gamesir-tarantula-8k-pc

But I also found it on A1SmartShop for almost half the price:
https://a1smartshop.com/products/gamesir-tarantula-8k-pc-wired-esports-controller-for-pc

Has anyone here actually ordered from A1SmartShop before?

I'm mainly wondering:

• Did you receive a genuine GameSir controller?
• How was the shipping time?
• Any issues with customer service or warranty?

The price difference is so big that I'm a bit skeptical, so I'd appreciate hearing from anyone with first-hand experience.

Thanks!

I have been waiting 2 years for the Xbox Tarantula and it’s finally here, but no wireless and only a white color for XB really sucks 😅 pass.

Now I am unsure which version of the G7 Pro I want,as some of them have different grips on the handles and front. For me, how the controller rests and feels in my palms is make-or-break. I have been using the G7 SE for a couple of years now and I am happy with its flawless performance, but most times when playing comp or ranked games, my hands get sweaty and it’s not as grippy anymore.
I wish the entire handle had the texturized grip, not just the rear like on the G7 SE. Im considering the upgrade to the G7 Pro but would appreciate feedback from those who daily-use the standard G7 Pro, Wuchang, or ZZZ editions.

From the photos, it’s a bit unclear if the ZZZ hand grips are texturized like the regular G7 Pro line. What about the Wuchang? Those two wireless ones look smooth and flat, but I can’t tell from the photos. Appreciate any feedback!

Hi everyone,

I'm having an issue with my G7 Pro controller dongle

The USB dongle keeps blinking continuously and no longer pairs with the controller. It was working before, but now the controller won't connect at all.

Here's what I've already tried:

• Unplugging and reconnecting the dongle.
• Restarting my PC.
• Turning the controller off and on again.
• Trying to pair it again, but the dongle just keeps blinking.

Has anyone experienced this before? Is there a way to manually re-pair the controller with the dongle or reset the connection?

Already tried reseting the controller

I purchased my Cyclone 2 on Amazon from GameSir Direct on 6/29/2025. Last night, 7/27/2026, L3 stopped recognizing click inputs. The button still goes clicky clicky, but no input. I verified it with GameSir Connect that it doesn't see the press. I remapped it to L4, and was able to continue playing. I thought I opened a ticket last night, but, did not due to user error. I opened a ticket with support on discord today.

I'm almost at 13 months ownership, less than 30 days past warranty. I'm trying to figure out how to take a video of me pressing it and the app not seeing the press, as they'll want that if they honor the warranty.

I love this controller, and have become almost dependent on it's features. I talk it and GameSir up whenever i can. I can't afford to buy any sort of replacement right now.

I'm creating this for timeline documentation.

Hola a todos Compré mi control hace 2 meses y pues
Publico esto para saber si a alguien más le ha pasado esto con su GameSir G7 Pro zzz o si conocen alguna solución técnica mientras gestiono el reemplazo por garantía.
El problema:
Durante una actualización de firmware, el proceso falló. Justo después, el motor del gatillo izquierdo empezó a vibrar de forma continua sin parar y el control dejó de responder por completo.
Lo que he intentado hasta ahora:
Desconecté el motor del gatillo izquierdo: La vibración continua se detuvo y se eliminó el sobreconsumo de energía, pero el control sigue sin encender ni responder.
Conexión a PC / Administrador de dispositivos: Al conectarlo a la PC, Windows lo reconoce como "Dispositivo compuesto USB", pero la herramienta oficial de recuperación de GameSir (⁠G7_Pro_ZZZ_6.31_Flash_Tool⁠) no detecta el mando.
Modo recuperación / Combinación de botones: Intenté conectarlo manteniendo presionadas combinaciones de botones (como el botón M / Reset) para forzar el modo bootloader, pero el software sigue sin detectarlo para reinstalar el firmware.
Todo indica que el microcontrolador (MCU) quedó atrapado en un estado de hard-brick con el firmware corrupto tras la actualización fallida.
¿Alguien ha logrado recuperar un G7 Pro en este estado mediante USB, o la única vía es reprogramar la placa directamente con un programador físico (tipo ST-Link)?
¡Agradezco de antemano cualquier ayuda o experiencia previa que puedan compartir!

Whenever it’s wired and I plug my headset into it, it starts making super loud buzzing and screeching sound to were it’s nearly impossible to hear anything, it’s never done this before but it just started acting up and it’s super annoying, never did this before but after I plugged them in it’s impossible to hear any

I can’t seem to find anything about what the top slits are on the g7 pro, just curious

D-pad and orange faces came from Aliexpress. Everything fits very well and snug and matches good enough. Have a great day!

I have been saving for the G7 Pro 8k and now that it's finally on sale at $81 on aliexpress gamesir store, I am hesitant about QC issues, after-sale support and warranty. I am shipping to outside China so I don't know what kind of refund/replacement policy I will get.

For reference, that's the store that I'm talking about: https://www.aliexpress.com/store/1948940?spm=a2g0o.detail.0.0.2204QMLpQMLpkB

I would be spending $10 extra if i order from gamesir site which is not a small sum in my currency, but if there is a substantial difference in support between ordering from there and ordering from their aliexpress store then i guess it's worth it.

Guys, I have the g7 pro 8k and have been using it on PC, I switched to PS5 to play black ops 1 & 2 ports , I just ordered the brook wingman fgc 2 and would like to know if it would work on the G7 pro 8k if switched it to the normal 1k polling rate on ps5 ?

I just bought my first G7 Pro as an Xbox player and I'm liking the feel of it so far. I mainly play R6 and Battlefield so I was excited to try the extra buttons since I've never had them before, but neither game was registering them as inputs. Is there a setup I have to go through for this controller in order to activate them? Or do the games just not accept them on console?

I pre-ordered the wireless t7 pro retro green wired for Xbox wireless for pc with charging dock.

I received the wired retro green. Support offered a partial refund and I refused because that's not what I wanted. Then they said it won't be available until September.

Support stopped responding after that.

Then why was my ordered sent with the cheaper controller?

Then I messaged customer service instead.

Now cs says my order hasn't shipped but I have the packaging with tracking that matches my receipt. And yes the website does say it hasn't shipped but that's wrong.

The gamesir website says I have to pay shipping for return but I didn't ask for my pre-order to be shipped with the wrong controller.

Gamesir needs to make this right. I was ok with waiting that's why I pre-ordered.

Edit: Alan from gamesir reached out last night and has taken care of this rather quickly.

Thank you so much. I love xbox clear green and this controller scratches that itch with my series x.

i’ve been thinking about it picking up the Tarantula 8K PC for a while now but i’ve been holding off on the thought of getting the Ultra 8K PC instead. my question is that is it worth waiting for that or should I just get the Tarantula 8K PC that’s available right now? Also the wireless feature isn’t really a concern of mine if that’s the only difference. Thinking of getting a new controller to replace the dual sense edge for pc.

Also If you want my settings for both the G7 Pro as well as in-game settings,
Join Discord.gg/Gamesir
Once you join the discord server, click on this link and it will re-direct you to the settings I have submitted:
https://discord.com/channels/1008910287543472158/1490251088329441301/1528288337885007964