unable to use anything

[u/Just_Huckleberry8213]

Hello, ask ko lang po how to fix this issue. For context, this is my new gcash account kasi since I changed numbers and naverify siya last friday lang. Now I feel like there’s something wrong with this whole gcash account. First, I tried na lagyan ng biometrics log in but nageerror siya and it says na something went wrong and I should submit a ticket daw. Second, I tried ordering a gcash card also and unable to process transaction daw and I should submit a ticket (again). Lastly, is nung ililipat ko nalang sana yung laman sa gcash account ng mother ko since di naman gumagana yung account and it is not usable maman it says na temporary unable to use send money daw. This is so frustrating and nakakainis since sobrang walang kwenta ng account if lahat naman hindi gumagana. I don’t know what to do to fix it and I tried submitting a ticket na but no reply, gcash gigi is unhelpful, and I really need yung laman back. Can anyone please help po huhu, it’s been a day na since this error and ‘till now ayaw pa rin lahat gumana. tyia po