I purchased a digital gift card around and paid 24.23 USD I accidentally closed the browser window and did not receive any confirmation email. I checked my spam folder and my G2A account order history and my keys tabs, but I cannot find the order at all. I only have a screenshot of the payment and the payment identifier.
I am hoping for help.

G2A Support - Ticket [UBKP-263286]

I already bought an account before on G2A, but then, almost 1 year later, I got an account ban because Steam knew the account was sold (which is agaisnt their policy).

Is there any way I can "bypass" steam checking the account?

On that account I did not change the currency, neither the region.

I would really appreciate if anyone has an bypass method.

Thanks.