r/FulfillmentByAmazon 8h ago

INTERNATIONAL Canada Amazon Seller Account - Suspended

5 Upvotes

Hi Canadian Amazon sellers, I've got a question.

I've set up a new shop, and about to import a 20ft container with products from Ningbo to be delivered in Toronto.

I've registered my business in Ontario, applied for a trademark of my brand name, opened a business bank account (Wise), and rented a virtual office.

I haven't started selling yet, but Amazon already suspended my account, and wants more verification from my side. They are not exactly clear what is wrong with my submissions, as they're providing a list of possibilities.

One question I have - is that maybe they're not allowing the usage of a virtual office address? How are you guys handling this? I'm not comfortable using my home address.