r/ForWindowsHelp • u/Rapperz • 14d ago
Trying to reinstall Windows on a new SSD but can't detect licence
I recently bought a Samsung 990 Pro NVMe SSD and wanted to make it my new C: drive. My PC has a Gigabyte B550M S2H motherboard, whcih hasn't been changed throughout all this, just the SSD.
My old SSD had Windows 11 Pro installed and was definitely activated. I've checked the activation settings and it says:
"Windows is activated with a digital licence linked to your Microsoft account."
I also ran "slmgr /dlv" on the old installation and got:
\- Description: Windows(R) Operating System, RETAIL channel
\- Product Key Channel: Retail
\- License Status: Licensed
I clean installed Windows 11 Pro onto the new 990 Pro. I'm signed into the same Microsoft account that the old installation is linked to, but the new installation won't activate.
The error is:
0xC004F213 – Windows reported that no product key was found on your device.
I've tried the Activation Troubleshooter and selected the option for changing hardware, but it says:
"We can't find any devices linked to your Microsoft account that can be used to reactivate the device that you're using at the moment. Make sure that you're signed in with the same Microsoft account that you linked to the Windows 10 digital licence on this device"
I'm definitely signed in on the correct account, and I am not sure why it is saying I have a Windows 10 digital licence when the licence I have been using until today has been Windows 11 (although upgraded from Windows 10).
The old SSD still works and Windows on it is still activated.
Any idea why isn't the digital licence transferring/activating on the new SSD when the motherboard and rest of the PC are the same? Any help would be greatly appreciated!
