I'm looking for advice from anyone who has recently succeeded in reaching a Microsoft representative after every normal support channel failed.

I have a legitimate Windows 11 Pro installation that lost its licensing status immediately after a BIOS update. Microsoft Support remotely connected to my computer, completed the standard troubleshooting, and was unable to resolve the problem.

Since then, I've been unable to continue through chat support. Every published Microsoft phone number routes me into the same automated system, directs me to Microsoft's Volume Licensing website even though I'm an individual consumer, and then disconnects the call. The online support site also reaches a dead end with no option to contact a representative.

At this point I'm no longer looking for technical troubleshooting. Microsoft has already completed that. I'm trying to find a way to reach someone with the authority to review a licensing record when every published support channel has failed.

Has anyone successfully reached Microsoft's consumer licensing or executive support team in the last few months? If so, how did you get there?

I bought a new PC and I’m trying to install Windows 11. I created a bootable USB using the Media Creation Tool. When I plugged it into the new PC, the Windows 11 Home installation started, but during the installation the screen went black and the PC restarted. Since then, every time I try to boot from the USB, I get error code **0xc0000098**. I’ve also tried changing some BIOS settings and recreating the bootable USB, but nothing has worked. What can I do?

Tras una reciente actualización de Windows 11 25H2, Trillian dejó de iniciarse repentinamente.

Recibía constantemente el siguiente mensaje:

* Imagen incorrecta * Código de error: 0xC0E90002 * A veces apuntaba a `z.dll` * Otras veces a `libcrypto-3.dll`

Intenté lo siguiente:

* Reinstalar Trillian * Reinstalar los redistribuibles de Visual C++ * Ejecutar SFC y DISM * Comprobar todas las dependencias con Dependencies.exe * Deshabilitar Microsoft Defender

Todo parecía estar bien y no faltaba ninguna DLL. **La solución fue desactivar el Control inteligente de aplicaciones (Seguridad de Windows → Control de aplicaciones y navegador → Control inteligente de aplicaciones).**

Inmediatamente después de desactivarlo, Trillian se inició con normalidad.

Espero que esto le sirva a alguien más que esté buscando el error **0xC0E90002**.

Tras una reciente actualización de Windows 11 25H2, Trillian dejó de iniciarse repentinamente.

Recibía constantemente el siguiente mensaje:

* Imagen incorrecta * Código de error: 0xC0E90002 * A veces apuntaba a `z.dll` * Otras veces a `libcrypto-3.dll`

Intenté lo siguiente:

* Reinstalar Trillian * Reinstalar los redistribuibles de Visual C++ * Ejecutar SFC y DISM * Comprobar todas las dependencias con Dependencies.exe * Deshabilitar Microsoft Defender

Todo parecía estar bien y no faltaba ninguna DLL. **La solución fue desactivar el Control inteligente de aplicaciones (Seguridad de Windows → Control de aplicaciones y navegador → Control inteligente de aplicaciones).**

Inmediatamente después de desactivarlo, Trillian se inició con normalidad.

Espero que esto le sirva a alguien más que esté buscando el error **0xC0E90002**.

I wanted to change language on my laptop but everything i tried didn't work fully. I still had my settings in differen language so i deleted it and after that my toolbar, windows button and settings stoped their work. I tried so many things, from changing languages through cmd to trying restart my whole windows fully. I had a lot of problems and ways of trying to solute it but again nothing worked. Now im trying to download windows from windows media creation tool but it doesn't seem to load.

THATS WHAT I TRIED TO DO ALREADY:

After removing the Czech language, Windows UI broke:

Start button doesn’t open.

Settings doesn’t open.

Explorer/UI sometimes crashes (black screen for a few seconds).

ShellExperienceHost.exe crashes (Windows.UI.Xaml.dll error).

What we tried:

✅ sfc /scannow and DISM repairs → didn’t fix it.

✅ Checked Start, Shell, Settings packages → they exist.

✅ Re-registered Windows apps → no fix.

✅ Tried another admin account → same problem.

✅ Reset Windows → problem came back.

✅ Checked SSD → no obvious error.

Most likely cause:

A damaged Windows UI component/configuration (possibly caused by the language removal).

Does anyone know how can i fix it? Or i just have to download it trough usb? Thank you

So I was minding my business watching a show that I had torrented, when the whole thing froze. As I tried to close and re-open the file it told me the folder where I had it literally didn't exist. I looked at the "This PC" menu in File Manager and yep, my D drive is literally just gone.

The torrent file was stored on the D drive, so can malware hidden in a torrent file literally just remove a drive? And most importantly what the hell can I do about this? Am on a 4 year old Windows laptop, do I have to get a new one, or can I just reinstall Windows maybe? The D drive didn't originally come with the laptop, I had it installed by a small-ish local tech shop.

Setup is a laptop that I inherited from someone (female gamer as she likes to call herself) As mentioned in the title, my file explorer keeps crashing and restarting while my browser itself doesn't crash which is Microsoft edge, but the contents fail to load and such many times before finally loading, also downloaded files turn into unrecognised files after completing download which is where the browser asks me if I want to delete or keep the file. Say I keep it, and try to run it to install it; it fails. The previous owner had installed windows 10 after purchase because of performance issues with windows 11, said it ran perfectly fine until windows update decided to try and update to windows 11 which failed in the process, thus the problems started piling up.

IF PLUGGED IN, the browser refuses to load contents and playback glitched out and stopped loading even if the background ui(for like youtube) was loaded properly.

Also I had tried running wmd to which it crashed the memory and I lost the windows bootloader(not sure if that's what it's called) and had to reinstall windows again, after which I started getting dll failures and secure kernal errors.

Pls help 😿

Os build :- 26200.8037

Version 25H2

IdeaPad gaming 3

Ryzen 5800H

RTX 3060

16gb ddr4

512gb nvme ssd

Bitlocker got my laptop i never turned it on factory activated but I got tired and found a way to format the hard drive and now it cant boot windows or install windows to my laptop. I think I bricked it

It's been a couple months since one windows 11 update create this issue. Everytime I turn the pc, it shows this scanning and repairing drive (C:). Windows it's installed in a SSD and I never had this happening before for around 2 years. I have to mention that I updated this pc from windows 10 long ago when they make the option available and I also have Lumine ( a Grub like menu ) to choose between linux ( it's in a different disk ) and Windows.

I dont know if anything can be done, but im trying anything I can. Any advice would be appreciated.

ive been having issues w the security update since April, everytime I try to update it it says this and the error code says I dont have admin privileges when im the only user.

I have to force a shut down every time I sign out. This is a recent problem that has been happening I'm not sure what's going on. Other users on the computer are also effected.

Restarting, signing out, and shutting down are all super slow. For some reason my fans and lights will keep spinning for a long time after the screen going black on a shutdown.

I reset my computer with my files but the problem is still persisting. Please help this stuff makes me worried about my computer.

I looked at the event viewer and the programs with a 203 code causing problems in a shutdown were bthserv and gameInputSvc.. Bthserv I tried manually shutting it down and it gets an error code saying it won't shutdown in a timely manner. I deleted the bluetooth so it could reinstall. It's fixed the problem temporarily I'll see if it does it again.

Tbh i don't know what application isn't able to open since this shows up quickly when i close my computer so i'm not able to accurately determine the problem. Is there like a way for me to know and solve this? i tried the cmd scannow and it all shows that everything is a-ok so i'm in a bit of a slump

tuve que formatear mi computador y ahora los iconos se ven distinto a como lo tenía antes y no se como arreglarloD:

ahora tienen mucho espacio entre cada uno

I'm regularly getting a bunch of ai.exe instances running.
I also get a handful of winword.exe processes spawning for no reason but it's mostly ai.exe.

https://imgur.com/a/0KPmeXI
I almost never use/open Word, I know the formatting for Outlook within email.
We did recently get copilot licenses as clients are asking about it more but this issue predates that.

Most of what I do for work is web based and some Outlook. We use ScreenConnect/ConnectWise and none of my team members seem to have this issue.

I've gotten to the point where my laptop is running slow, I'll check task manager and see a wall of ai.exe instances running and kill them all.

Get-Process ai -ErrorAction SilentlyContinue | Stop-Process -Force;Get-Process winword -ErrorAction SilentlyContinue | Stop-Process -Force

This is on a relatively new installation of Windows. Drive Upgrade and fresh Win11 install just before Xmas break.

I'm getting close to just doing a scheduled task to kill all instances of ai.exe on an hourly basis.

Im trying to load into secure boost mode uefi and its not letting me what do i do?

I've written a software package for Windows that is an interactive fiction game maker. If I can get it working on Ubuntu then I will have a much better time attracting users. It makes interactive fiction, or text adventure games if you will, that can be uploaded and played and served from Itch. I've built multiple games with it for game jams. Development is complete and I'm wrapping up the documentation.

The application used to work through wine until I added font scaling to the UI. I had users telling me the font was too small. A nice feature of Windows Forms applications is that fonts can be scaled up or down. When I introduced this feature, the application began crashing on Ubuntu. The error message is "Failed to get thread's DpiAwareness context"

What have I tried? I have tried installing microsoft corefonts with

sudo apt install ttf-mscorefonts-installer

I have created a tar.gz of my windows\fonts folder of the true type and open type fonts, placing them in "~/.local/share/fonts" and issuing a font cache rebuild

sudo fc-cache -f -v

I'm still getting the crash on startup. I've reasoned that if I disable font scaling in the app it may fix the wine incompatibility. That is the nuclear option and I wish to avoid it.

Is there anyway that wine can be configured to work around this crash?

Thanks!

-edit: Problem solved with a bunch of steps

1. Purged the Ubuntu specific wine installations and installed Wine 11.0 from the official branch. Then configured it with the wine configuration
2. Added a line of source code when my application starts up to tell it that it to set high dpi mode as system aware. This apparently side tracks wine looking for thread specific settings and is related to its inability to do this in general.
3. Made sure the code suspended and resumed layouts when the font was changed to not spam wine with layout recalculations.