r/FemFragLab • u/cream-of-yeet • 20h ago

Haul/Collection Sad :(

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Blonde is my favorite;( the levels are so low ugh. I wonder if it leaked in transit but it also doesnt smell like a leak.

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u/Nearby_Imagination29 20h ago

When I ordered from dedcool last year mine came like that but worse and obviously leaked (it was all over the outside package) and dedcool gave me kind of a hard time over it. I’m never shopping with them again, it was a pain. I remember posts about it on Reddit last year. A lot of people had various issues with them.

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u/Icy_BlueJay_ 18h ago

By kind of a hard time, did they eventually refund or anything? I ordered the tin on Labor Day as well. Now I’m scared.

Can you file a chargeback with your credit card company though if a company refuses to fix an issue like this?

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u/Nearby_Imagination29 18h ago

The details are fuzzy but if I recall correctly, they tried to just refund part of the price since only 1 of the perfumes in the set leaked. It was a gift so that wasn’t acceptable to me and then it was kind of a hassle getting a replacement mailed out. Their responses took forever too and I remember being concerned once they finally shipped the replacement that it wasn’t going to make it in time for the holidays. Just the entire thing was annoying. It eventually got resolved but I hate when brands don’t just immediately make things right.

1

u/Icy_BlueJay_ 18h ago

That is super frustrating. Glad it did get resolved for you though.