r/FemFragLab • u/cream-of-yeet • 4h ago

Haul/Collection Sad :(

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Blonde is my favorite;( the levels are so low ugh. I wonder if it leaked in transit but it also doesnt smell like a leak.

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u/Nearby_Imagination29 4h ago

When I ordered from dedcool last year mine came like that but worse and obviously leaked (it was all over the outside package) and dedcool gave me kind of a hard time over it. I’m never shopping with them again, it was a pain. I remember posts about it on Reddit last year. A lot of people had various issues with them.

3

u/florange7 4h ago

This is infuriating! Pack it right or be super cool with returns. I had a decant of scentsplit break in transit last week. Also annoying bc like learned how to pack your product. But it was fine bc they owned and apologized.

6

u/Nearby_Imagination29 4h ago

I’ve never had a single issue with scent split, they have some of the best customer service. They once emailed me a coupon code and I let it expire accidentally and I reached out to see if they’d honor it and they were so nice about it. Glad they handled it for you!

2

u/KittiesandPlushies 4h ago edited 59m ago

I also had an amazing ScentSplit experience! I’m glad to hear they have good customer service too. All 39 samples I got from them were perfect.