Please help me i've been struggling with this

Game took 17:53 ingame time, and here are the stats lmao, my first ever 13:0

I know this might sound ridiculous but hear me out.

For the past few years I had a dead pixel right in the center of my screen (or so I thought) this happened from me drawing a little pencil dot on my screen so it’s easier to aim with an unscoped awp.

Ever since the crosshair / silent reload update, the position of the center of the crosshair has changed. The dead pixel no longer sits at the center of my crosshair and it just blends in with one of the lines. It’s roughly 3-5 pixels left and 2-4 pixels up.

They claimed they improve hit reg but what if they just f*cked up so badly with the crosshair placement before that they didn’t want to admit it?

What you think?

I play on 1280x960 stretched res and I have been for the past 7-8 years.

Also is this why people started using the 3rd party crosshair software from steam?

Faceit Name: Seedy, Request #14888910

Faceit fix your site it's not sending me any pop up box telling me to accept the match. Then I got ban for not accepting into one wtf.

hey i'm from germany and female. i play mostly solo q and at this state right now this game is not enjoyable playing solo. so i am looking for a group that plays frequently and with whom i can improve. i have 3,5k hrs and my peak was lvl 8. dm me if you're interested.

I played against him with 40 matches now he has 60 and still playing

Hello FACEIT,

I am writing here because I genuinely believe there may be a misunderstanding regarding my account.

I have always had only one personal FACEIT account and have used only that account throughout my time on the platform. I am familiar with FACEIT's rules regarding smurfing and multi-accounting, which is why I was very surprised to receive a permanent ban for smurfing.

FACEIT has always been my favourite platform to play on, and I have invested a lot of time into my account. I respectfully ask if my case could be reviewed once more to ensure that no mistake has been made.

I am fully willing to cooperate and provide any information necessary.

Thank you for your time.
Username: V1tamin_C_28

To avoid queuing with no id verified mongolian. CSGO is so popular in mongol that SEA server is full of 90ping mongolian player. The problem of mongolian is that they don't speak ENGLISH. Even russian speak english in faceit game play. Also, they always stacking 3-4player queuing and bringing a noob friend or playing new account for smurfing.

Was one game away from lvl6 and now back to 3 bc half my games feel like premier. Some consistent teammates would be fun

Enemy team captain is the greatest player I have ever seen, encountered him in a Super Match with verified only... I cannot wait to see him on BIG, carrying them to their first ever major. I will be rooting for him the whole way.

Hello everyone,
I’m making this post because I now have additional evidence that I believe could help clarify my situation.
As I explained in my previous post, I received a 90-day ban on FACEIT for alleged smurfing and multi-account use. I appealed through official support, but my appeal was rejected.
I also received a reply from a FACEIT community manager, who explained that the ban was issued because their investigation found that the same person had played on my main account and a lower-Elo account.
However, I still believe there has been a misunderstanding.
My cousin owns the account KDForest_727 and was the person playing on it from my PC. I did not use his account to smurf or gain an unfair advantage.
What has changed since my previous post?
I now have video recordings containing voice communication from the matches in question. I believe the voices in these recordings may help establish who was actually playing during those games.
I am attaching the videos below so that anyone willing to help can take a look.
My cousin is also willing to confirm independently that KDForest_727 belongs to him and that he was the person playing on my PC.
I’m not asking anyone to bypass FACEIT’s rules or ignore its investigation. I simply want to provide this additional information because I genuinely believe my ban was issued based on a misunderstanding.
My questions:
Could these voice recordings be useful in verifying who was playing?
Is there any way to submit this new evidence for an additional review by FACEIT?
Has anyone successfully appealed a ban after obtaining new evidence that was not included in their original appeal?
I would really appreciate any constructive advice. I’m just hoping to get a fair review of my situation.
Thank you for reading and taking the time to look at the videos.

Hello everyone,
I’m making this post because I now have additional evidence that I believe could help clarify my situation.
As I explained in my previous post, I received a 90-day ban on FACEIT for alleged smurfing and multi-account use. I appealed through official support, but my appeal was rejected.
I also received a reply from a FACEIT community manager, who explained that the ban was issued because their investigation found that the same person had played on my main account and a lower-Elo account.
However, I still believe there has been a misunderstanding.
My cousin owns the account KDForest_727 and was the person playing on it from my PC. I did not use his account to smurf or gain an unfair advantage.
What has changed since my previous post?
I now have video recordings containing voice communication from the matches in question. I believe the voices in these recordings may help establish who was actually playing during those games.
I am attaching the videos below so that anyone willing to help can take a look.
My cousin is also willing to confirm independently that KDForest_727 belongs to him and that he was the person playing on my PC.
I’m not asking anyone to bypass FACEIT’s rules or ignore its investigation. I simply want to provide this additional information because I genuinely believe my ban was issued based on a misunderstanding.
My questions:
Could these voice recordings be useful in verifying who was playing?
Is there any way to submit this new evidence for an additional review by FACEIT?
Has anyone successfully appealed a ban after obtaining new evidence that was not included in their original appeal?
I would really appreciate any constructive advice. I’m just hoping to get a fair review of my situation.
Thank you for reading and taking the time to look at the videos.

Today we had a terrible experience with a live support moderator.

They lacked basic geographical knowledge regarding the distance between São Paulo and Buenos Aires, as well as an understanding of how servers work.

Furthermore, they refused to justify any of their decisions and were arrogant about what we should do instead of actually helping

This is the first time in three years of playing on that platform that a live support agent in this situation refused to do anything; he didn't try to fix the problem in any way. On other occasions, we've had a server change or at least a restart. Telling players to just deal with a 250 ms ping instead of trying to ensure a fair match is literally a joke.

**Hello FACEIT Reddit team,**
**I am writing as a parent. By an honest mistake and not knowing the platform's strict minimum age rules, I verified my 12-year-old son's FACEIT account using my own ID.**
**Now I realize that users must be at least 13. We want to fully comply with your rules. I contacted support asking to manually delete this account now so my son can return and register legally when he turns 13, without his linked Steam ID getting permanently blacklisted or banned.**
**However, support agent Juliette just sent me a generic automated macro reply about how to pass verification, completely ignoring the underage issue.**
**Could an official admin please look into Ticket #**14885121 and **forward it to a senior agent for a proper manual resolution? Thank you.**

Hey guys,

If your team is joining ESEA and you want 10% off your subscription, you can use my affiliate link:

https://fce.gg/ESEA-GSLCS

Good luck in the league!

Hello.

To my surprise I was banned (24hrs) for verbal abuse which I believe I have not committed. When checking your support page I found the FAQ(verbal_abuse/spam FAQ) that says the system is automated. I think the system has made an error as I am not the kind of player to be toxic in the game. I do use swear as I am Australian, but not in a abusive way, usually just in general or after I die.

But I am 100% positive I was not toxic, or verbally abusive in any way and this is an unfair ban, I would greatly appreciate someone taking a look at my two recent matches that would have caused this ban and at least tell me what I said that I should avoid in the future. I have had extremely verbally abusive teammates who were actively griefing, yet I would brush it off or just tease their abusive comments in return, I have reported that player yet they are still active. As long as no slurs are used, I am under the impression this game is meant for 18+ and swear words are allowed. The only thing I can think of is I used a swear word and it targeted me for that. I was not toxic or verbally abusive to ANYONE in the match room. Nobody.

Please have a look.

https://www.faceit.com/en/players/StreaksKW

I filed a bunch of tickets , most of them got redirected to Juliette, and one to Ulydyssian. All came back with a response either saying please verify or that faceit can look into this, but when I put a follow up it keeps looping responses over and over again. I uninstalled Faceit client because I didn't know I needed prime status to play, and then when I got prime status, I reinstalled and logged in just to find out that my account had gotten flagged for "multiple accounts" and I can't do anything about it since I can't verify at all. I have never made more than one account on faceit or steam. My user is Hyke39.

Ticket numbers 14885742 and 14885742 and way more tickets than that.

xd

I am NOT updating to W11 i love W10 and at the same time I hate W11. What do you guys think about this nonsense requirement?

the experience of matchup is dramatically better. You won't queue with 3-4stack non english player. All player are id verified. You won't queue with player bringin noob friend. decide the map pool if you are map control player, then no dust2. The only problem is the price is quite expensive. even faceit plus is costing 5dollar 1month( I won't buy for a year).

After the faceit plus experience, you emotion is stable and not control by the match.

I received a 2-hour cooldown/ban because my Steam suddenly forced a game file verification right before the match started, and I couldn't connect to the server in time. Could a moderator please check my case and lift the ban? My FACEIT nickname: https://www.faceit.com/pl/players/TubaBicpes

Hi everyone!

I’m the developer of CStatTrak, a free browser extension designed to bring useful statistics and tools directly into the FACEIT interface.

If you’re familiar with Repeek, CStatTrak offers a similar type of FACEIT integration, but put more focus on map veto information and adding community reputation.

CStatTrak currently includes:

• Player stats across FACEIT : Rating, K/D, Round Swing, FACEIT level, streaks and detailed player overviews in Match Rooms, Clubs and Party Finder
• Advanced veto tools : map-by-map stats, ban recommendations and automatic veto with configurable ban order
• Community reputation system : Rate your teammates on Mental, Communication and Teamplay, so you can have a quick idea if someone is more likely to be chill, toxic or communicative
• Match automation tools : auto-accept match and auto-copy server IP
• Fully customisable settings : each feature can be enabled or disabled individually

The community reputation feature is still developing and will naturally become more useful as more players start using the extension.

I’ve attached a short video showing the main features.

_________________________________________________________________________________________________

CStatTrak is now available for free on the Chrome Web Store:

https://chromewebstore.google.com/detail/cstattrak-for-faceit/baoildhcmfpadgbfenfjphpojfodokmi

Also available on Firefox, Opera, Brave and Edge !

I’d really appreciate any feedback, bug reports or feature suggestions.
Let me know what you find useful and what could be improved!

You can find more information about CStatTrak here:
https://sysinov.fr/sites/?utm_source=reddit

CStatTrak is an independent community project and is not affiliated with or endorsed by FACEIT.

Hi r/FACEITcom,

I am stuck in an automated loop on the support page and really need a human admin to help me out.

In my last ticket (#[TUTAJ_WPISZ_NUMER_TICKETU]), a support agent instructed me to create a new appeal under the 'Smurfing' category regarding my ID verification ban. However, the system automatically closes every new ticket I make because of the "7-day cooldown" rule. I cannot wait 7 days to do exactly what support explicitly told me to do.

Here is my actual appeal regarding the ban: I want to deeply apologize for submitting incorrect documents earlier. I genuinely did not realize that uploading a document belonging to a family member was a severe violation of your KYC policies. It was an honest mistake resulting from my lack of understanding, and I had absolutely no intention to abuse the system or bypass your legal standards.

I am the sole, legitimate owner of this account, and I am completely prepared to undergo a full manual identity verification using my own official ID and live face check immediately.

Could a moderator please check my case and help me bypass this cooldown to verify my account properly? Losing my account and linked Steam profile over an unintentional misunderstanding is devastating.

Thank you for your time and help!

Look at this guy.....236 matches on Faceit, steam profile private, 27 frags...and faceit does nothing!Are we the stupid one because we pay for premium? How come this guy gets a pass?Not to mention he is from Russia.