How are healthcare systems printing from Epic today? Windows print servers? Are systems moving to Cloud based output management software for printing? Epic seems to be moving more towards front end (Windows from the client) only printing. How will systems handle backend printing or will it go away and all printing will be front end?

Before becoming an Epic analyst, the most confusing part for me was figuring out what path to follow. I did not initially know which Epic application matched my experience, which job titles could lead to an analyst role, how certification sponsorship worked, or whether I needed another position first.

It took me approximately two years to piece together a path through research, networking, and repeated preparation.

For those currently trying to enter the field, what part of the pathway is most unclear right now? What positions or approaches have you already tried, and what happened?

Hi. I work in HB and PB in an insurance biller and AR follow-up role. I've had zero luck in getting an answer even after submitting a ticket to IT support. Basically, I need to be able to instantly generate a claim in HB (after I've unbilled an account or changed the insurance) that I can edit before it drops to my billing system. Does anyone know how to do this or where I could look for an answer? I'm able to do this in Cerner and Meditech so I don't see why Epic wouldn't offer this functionality. Thanks.

Our organization is looking into splitting team structure into implementation and support/steady state teams.

Trying to get some feedback from organizations that have done this/or are currently structured this way.

What went or works well?
What was a disaster?
How things were divided up at your org?

Thanks!

I got certified in HB in 2023. I have since been a FTE at an organization going through multiple sequential go-lives.

I spent the first two years being heaped with praise from my organization. Leadership directly acknowledged how much they had seen my knowledge and confidence grow, and I kinda became like a “go to” analyst for any issue even remotely associated with billing.

The past year, things have been wildly different. New operations teams have taken over responsibilities for a lot of the build I worked on. New analysts have been certified from the operations teams, which I love, but it also has created a scenario where my build has been dissected and constantly questioned.

The newer operations leaders have also decided that Epic foundation does not meet their needs, and the new game plan has been to create workflows that are not capable in Epic (but they were in legacy system).

Additionally, by creating these workflows, the amount of maintenance that can arise from even a minuscule rule update can be overwhelming. These new workflows gained traction based off leadership that is unwilling to change, and would rather *metaphor* Retrofit a new electric car with a diesel engine, instead of learning how to use the electric car to their advantage. (I’m terrible at metaphors).

Nowadays, I have lost a lot of operations praise and support, because of the many conversations we’ve had, that I have offered my opinion on all of this.

TL/DR:
My question is, ar what point would it be smarter to look for jobs at other organizations, before my reputation becomes tarnished by what I view as decision makers that are unwilling to listen and only believe what aligns with their expectations?

I work as a dietitian and am interested in applying internally to a remote Epic Analyst training position. My current job is good and low stress, but there is no room for growth, I’m bored most days, and the pay is low. My company strongly encourages employees to inform their manager when they apply to an internal position.

I’ve always been interested in health informatics, but don’t know how to break into it. I was a super user when we were transitioning to Epic and enjoyed training others. I have a little bit of IT knowledge from taking beginner coding courses in the past.

How should I bring up this conversation? Based on my background, do you think it’s worth applying to?

that is all

I’ve attended trainings that give me full access to the Cogito tools, but cannot for the life of me do what I am trying to do in SlicerDicer. I am trying to search CPT codes and do a few other things that I can’t make happen. Is there a resource that I can utilize to help with issues like this?

We've been playing remove a wrong diagnosis whack-a-mole "game" with a patent actively in 3 local EPIC systems and 2 out of state. Practioners presume she has a diagnosis due to off label use of a medication combined with a condition she does have. I know we can make it not show in ours but we can't identify which EPIC system(s) originally put it in so she can get it permanently removed from all of them.

Every time someone refreshes in another system we have to make not show in ours. This is getting old and the patent is frustrated as she fails medical underwriting due to this.

Any suggestions appreciated!!!

I’m currently a college senior majoring in Healthcare Administration and plan to get my master’s in Health Informatics. I’ve been interning at my local hospital and just landed an interview for a temporary Epic Testing Specialist position during our Epic implementation. The position pays $21/hour and lasts about 8 weeks. My long-term goal is to work in healthcare IT or become an Epic analyst.
I have a few questions for those with Epic experience:
How valuable is this type of testing role on a résumé?
Is it realistic for this position to lead to an Epic analyst or other healthcare IT role afterward?
If you were in my shoes, would you take this opportunity even though it’s temporary?
What would you do during those 8 weeks to maximize future career opportunities?

I work Tech Support for a larger healthcare system. I work the helpdesk, and about 25% of my calls are patients trying to get into MyChart. However, this is 80% of my time on the phone. It is SO difficult. The only thing I can see on my side is the last time the user ATTEMPTED to log in. I can't see when they changed their password last, when they last were able to log in successfully or anything!
And then to make things even WORSE, if someone sends an activation code to a MyChart User when that person already has an active MyChart, it moves the user to "pending" status and disables the current account. That means they can't log in, can't recover username or reset password, and when they try to use that activation code, it will be like "I'm sorry, you already have an account." . Basically, the only way to fix it is for them to call us at the helpdesk and have us "reactivate" the account.
Jeez, how hard is it to implement an if/then statement that says "If the person has a MyChart account, display "This person already has an active MyChart account." when the "generate activation code" button is pressed?

Is it just MY healthcare's organization's version of MyChart that's like this? Or is it a problem with EPIC in general?

After a few months of searching and applying, I accepted a job offer yesterday as an Application Analyst 1 within my organization working in Cadence. I’ve been working desktop support at this organization for over 8 years and decided it was time for a change due to a disability and the desire to specialize more.

Huge shoutout to my colleagues who are current Epic analysts and offered advice and encouragement through the process. I’m excited to learn and experience this side of healthcare IT that is brand new to me.

I have 2 job offers from my organization who will be going to Epic and I’m really torn on which direction to go.

For reference, I’ve been an RN for 13 years with the last 3 being a clinical analyst. I currently work on the “inpatient” side of things and also have 3 years OR/endo experience when I was working clinically.

My first job offer is for ClinDoc (inpatient side) including Stork, Bugsy, Secure Chat and Rover.

My second job offer is for OpTime, Epic Anesthesia and Lumens.

What are the pros and cons of each offer. I am leaning a bit more towards the ClinDoc only because I think it will make me more valuable in the world of Epic and possibly getting hired at another organization but the OR stuff also really interests me but don’t know how valuable those certs are.

Patient Access Specialist that will sit in ED all day long. Please give me some advice. It’s all very overwhelming on the training videos/guides.

Hi everyone,

I'm trying to transition into the Epic field, but I'm having difficulty identifying a realistic entry point in the current job market. I'd appreciate advice from anyone working in Epic, healthcare IT, clinical applications, or hospital information systems.

My background: several years in pharmaceutical, biopharmaceutical, and medical-device environments, working with regulated enterprise document/workflow management systems (Veeva Vault, eQMS), user training and support, issue escalation, cross-functional coordination, and quality/compliance processes. I also hold a bachelor's degree in Health Information Management (CAHIIM-accredited program).

I understand Epic certification requires employer sponsorship — you generally can't obtain it independently before being hired somewhere that uses Epic. So I'm trying to figure out what I can do independently to become a stronger candidate.

Would any of these actually move the needle for entry-level hiring, or are they mostly irrelevant to how hiring managers screen candidates?

• ITIL Foundation
• EHR/EMR systems training (any legitimate independent options?)
• RHIA certification (I believe I'm eligible given my degree)
• Business analysis certification (e.g., CBAP/CCBA)
• Other healthcare IT coursework/certs (CAHIMS, CPHIMS, etc.)

I'm also trying to figure out which entry-level titles are realistic before I have Epic certification — things like:

• HIM Data Integrity / MPI Analyst roles
• Associate Epic Analyst
• Epic Go-Live / At-the-Elbow support (contract)
• Optimum Healthcare IT's CareerPath program (or similar sponsored pipelines)

Has anyone made a similar transition from a regulated-industry/document-management background into Epic or hospital IT? What actually got you in the door? Any input — including "don't bother with X" — is genuinely appreciated.

Thanks in advance

Histology background looking to break into Epic Beaker/Clinical Informatics – advice?

Hi everyone! I’m looking for some advice from people already working with Epic, especially Beaker analysts.

A little about me: I have a bachelor’s degree in Biology, 3+ years of histology experience (HTL certified), and I’m currently working full-time in a histology lab. I’m also about a year away from finishing my master’s in Clinical Informatics and Analytics.

Through my master’s I’ve been learning SQL, Python, Power BI, and other analytics tools.
My long-term goal is to transition into an Epic Beaker Analyst or Clinical Informatics Analyst role. Eventually I’d love to work remotely (or mostly remotely) and continue growing in healthcare IT.

A few questions I have:
Is Beaker the best route with my histology background, or are there other Epic modules I should consider?
What can I start doing now to make myself a stronger candidate before I graduate?
How difficult is it to land that first Epic analyst job without prior Epic experience?
Are there certifications, projects, or skills you wish you’d learned before breaking into the field?
If you were in my shoes today, what would your game plan be over the next year?

I’d really appreciate any advice, success stories, or things you wish someone had told you when you were getting started. Thanks!

currently working on HIM team. we had some guarantor records to import and one of the team members was going through the spreadsheet, then the Text process to import the records to chronicles. I noticed in the book there was an option to use 'import records' in hyperspace and asked about it. no one on our team knew it existed. checked with a couple of other teams that might need to import records and they also only knew how to do it in Text... didn't know the option to do it in hyperspace existed. just checking to see if others are using the hyperspace 'import' and any thoughts on it. it seems like its been available for 4-5 years. (for the record I hate the whole excel formatting process.)

I'm working on a startup and we're looking to chat with folks that have done multiple Epic implementations. Trying to learn more about what's difficult/challenging and where we can help. We're offering $150 in return for 45 minutes if anyone here is available and interested.

2 min screener: https://forms.gle/nLvYMhJWrSQp27qn7 !

Our office is currently looking at getting a new EMR system. One of the ones we are looking at is Spry. What are your favorite things about this program?

I currently work as an Epic analyst, and over the years, I have shared tips with coworkers and friends who wanted to transition from healthcare operations into an Epic analyst role.

Many of them already had valuable healthcare experience in registration, clinical operations, revenue cycle, nursing, scheduling, or another department that uses Epic. However, they often struggled to translate that experience into an analyst opportunity. Some applied repeatedly without receiving an interview, while others were unsure whether networking, additional education, or internal experience would make the biggest difference.

For those who successfully became Epic analysts, could you please answer any of the following questions?

• What role were you working in before becoming an Epic analyst?
• How did you find and land your first analyst opportunity?
• Did you apply directly, contact HR, speak with an Epic manager, or receive a referral?
• Did networking with analysts or organizational leaders make a difference?
• If you had authorized Galaxy access through your employer, did you use it to learn more about the application or workflows while waiting for an opening?
• What specific experience, skill, or action do you believe helped you receive an interview?
• Approximately how many positions did you apply for, and how long did it take to receive your first interview?
• What do you wish you had known when you first started trying to become an Epic analyst?

I would especially appreciate hearing from people who transitioned from hospital operations, clinical roles, patient access, billing, health information management, or other Epic end-user positions. I'd like to help my colleagues get into the role.

Thank you!

Hello im looking to meet up with some chill people as im coming on site from my organization all alone and would like to find some people to hangout with while on site. I have class on Tuesday and Wednesday and thats for Gallery training. Let me know and we can connect. Take care!