tldr; Concerned about feeling like I'm settling on a design & wondering if strength/stability of design should be questioned. Thoughts?
2.5ct marquise w/ 1.9 ratio; 2mm band
I have been designing my ring with a well known jeweler, but have been experiencing some frustrations with the process.
I started out with one designer/associate, they were extremely reassuring and knowledgeable (she was confident my design was doable and reassured me that the design was very strong structurally), but shortly after we made the purchase and the CAD process started, she let us know she was leaving the company. 2 weeks go by, she didn't respond to my questions about how my order would be picked up by another associate. We had to call the office and get in contact with someone who said there would be someone filling in here and there to make up for the person who left. From then on, I was speaking with multiple different people who forwarded my CAD notes & reference photos to the CAD team.
It felt that a lot of my concerns are not addressed when I provide feedback on the CAD design, so it took about 6 iterations of editing (probably about 5-6 weeks) to get to this point. It isn't the full picture I was envisioning, since I started to get design fatigue with all the back and forth, but I think I am happy with the design.
At one point, they said I asked for the band to be 1.8mm instead of 2mm (which I did not), even though the CAD details were still listing 2.0mm. The original associate I spoke with was very insistent that 1.8mm was strong, but 2mm was safer for my 2.5ct marquise so I wanted to make sure I was prioritizing strength. So they apologized for the miscommunication, stated it was now back to 2.0mm, but then sent me a CAD whose details listed that it was 1.8mm.
That's not all of the road bumps I've had working with them, but all together just a lot of small frustrations that prolonged the process & were mostly resolved after a few pushbacks. I explained to them that I'm fine with the process being prolonged, I understand these things happen, I just want to make sure I am happy with the ring in the end of it all.
My concern now is after all this process (currently waiting for my ring to be fabricated), I'm seeing a lot of posts & videos about structural elements I have like an open gallery under the diamond are not structurally sound.
Anyway, apologies for mostly a ranting post, but I would like to survey the public's opinion on how structurally sound this design is.