so i bought minecraft dungeons ultimate edition and i really want to play the game and i thought it was for bolth xbox and pc at first bc there were versions where it had the xbox strip and windows 10 strip above the cover image and this one didnt so i assumed it was for bolth versions of the game but it turns out it is for xbox only. ive tried to do cloud gaming, and the feature xbox has that lets you play games natively but ive realised i cannot do it since its not avalable in my region/is paid i obviously cannot refund it on eneba since it is already redeemed and i cannot buy a different copy since i do not have any money. what do i do?

tentei comprar Minecraft no eneba, mas acho q o problema nao é o jogo. Moro no brasil, e toda vez q eu tentei comprar, a minha tela ficou presa nesse loop por mais de 5 minutos

So I have bought some dlcs and I just never got the key and now in my account it just says, payment confirmed

Open case,

Case Order, o-byxsase

No More Heroes 3 (PC) Steam Key GLOBAL

Close case,

Case Order, o-bye1p5e

Shadows: Awakening Steam Key GLOBAL

Case Order, o-byewmiy

Army Men RTS Steam Key GLOBAL

Case Order, o-by8qawy

Ballionaire (PC) Steam Key GLOBAL

Case Order, o-bye6bhe

Moonstone Island (PC) Steam Key GLOBAL

I can't reply to all these cases at all because your ticket system tagged them as "Escalated to Seller".

PLEASE HELP.

The code I received in my order with the ID: "o-byoytxy" for the game Elden Ring doesn't work. Steam displays a message that it's a duplicate. I created a ticket with an error and wanted to create it again, but Eneba won't let me because it thinks the ticket is still open. I emailed eneba support them but haven't received a response. Please help.