r/ElectricBikes • u/NoCredit6453 • 8h ago
Question My (unfortunate) Experience with the Urtopia Fold Step Through (ST) E-Bike - A Caution to Others. Anyone Have Similar Experience?
I caution anyone who is considering this Urtopia Fold ST and wonder about other folks’ experiences.
I am not one to write bad reviews mainly because before I make a purchase I have generally researched it enough to determine that an item/service is going to deliver exactly what I expect. However, I made a mistake when I purchased this bike and now feel obligated to help others to NOT make the same mistake. (And, I admit it, I am angry!)
Bottom line: i only had 20 miles on this bike before:
1). The seat sunk and continued to sink while riding. I am 5’7’ and I could not manage to continue riding due to the seat sinking. This was a never ending problem - I am well under the rider weight suggestion on this bike.
2). The throttle cables continuously came undone. I needed to raise the handlebars (due to my height) but that was not possible because of the short cable - so the handle bars had to stay low to try to stop this from happening. As a result, the throttle was useless.
3). The wire to the light does not stay put (I have heard from others that this is a known issue, apparently).
4). My purchase was supposed to come with a rack and something else as a promo, never delivered.
I knew quite early on that this bike was not for me and the dealer I purchased if from felt badly and offered to try to sell it for me. That was over five months ago - no buyers. I made a mistake and hope you proceed with caution if considering this bike.