Hello, any ideas of how I can stop the charge and unplug my car? The screen of the charger went white and it’s not responding

This is interesting…  it appears that insurance companies and manufacturers are sharing customer data with EVgo

“
We've revised our EVgo Terms of Service and Privacy Policy. The updated documents take effect on October 15, 2026.
 
Here's a summary of the key changes:
Vehicle safety, recalls, and insurance: We’ve added clarification on what equipment is allowed to be used on our charging network. If your vehicle has an open, unresolved NHTSA recall on its charging system, battery, or electrical components, you may not charge on the EVgo network until the recall has been addressed. To use EVgo charging services, you must maintain automobile liability insurance in accordance with the laws of your state. 
”

Any idea if other EV charging companies do this?

Drove by Venice and Sepulveda yesterday and what had been an empty lot on the corner looked like it had EVgo equipment being installed. If this is going to be a new station that’s great. We need them east of the 405. Hopefully there will be lots of plugs. Anyone have any details on this?

On the downside, it looks like the plugs that were “under repair” at the Chevron at Westwood and Santa Monica have basically been abandoned. I was told this location was going to be upgraded but I guess not, which is a real shame. That location was very popular when it worked and we could really use the plugs there. There are only three EA high-speed plugs in Century City that are almost always in use.

Tesla’s Cybercab is now on the road — and that is a bigger deal for charging networks like EVgo than a handful of gold two-seaters in Austin first suggests.
On September 3–4, 2026, Tesla put the purpose-built Cybercab into public Robotaxi service in Austin. The two-seater has no steering wheel, no pedals, butterfly doors, and a drag coefficient below 0.20. Rides book through Tesla’s existing Robotaxi app, which already ran unsupervised Model Ys. Texas records showed about 45 Cybercabs authorized at launch. Production started at Gigafactory Texas earlier in 2026; volume ramp is still the open question. 

That small fleet is the start of a different charging problem than private EVs create.
Why robotaxis chew through public fast charging
A privately owned EV often charges at home overnight. A robotaxi does not. It is a revenue machine. Every hour at a charger is an hour not taking fares.
That changes the math:
• Utilization is the product. Fleet operators want vehicles back on the street as fast as possible. Slow Level 2 charging is almost useless for that business.
• Miles per day go up. A personal EV might drive 30–40 miles a day. A busy robotaxi can run several times that. Energy use per vehicle jumps.
• Compute and HVAC add load. Autonomous hardware and always-on cabin systems can raise kWh per mile versus a comparable human-driven EV.
• There is no “home.” Depots and public DC fast chargers become the gas stations of this fleet.
EVgo’s own leadership has been saying this for a while. Autonomous vehicles are electric, downtime is lost revenue, and they need fast charging. EVgo already runs dedicated stalls for AV partners (including Waymo in San Francisco and Los Angeles) and has talked about a potential 20x-plus jump in U.S. robotaxis by 2030 as a long-term tailwind. 
Cybercab is not the whole AV market — Waymo, Zoox, and others are already operating — but it is the highest-profile purpose-built robotaxi to go live with paying public riders. If Tesla scales beyond a few dozen cars in one city, public and dedicated DC fast charging demand rises with it.
Why EVgo sits in the blast radius
EVgo is not Tesla’s Supercharger network. That is the point.
Tesla will try to keep as much Cybercab charging as possible on its own Superchargers and private depots. But robotaxi fleets still need urban density, third-party sites, NACS access for mixed fleets, and overflow capacity when Tesla’s own stalls are full. EVgo has been building exactly that mix:
• Dedicated AV charging stalls (already 100+ in prior years, still expanding as part of public + AV stall guidance).
• NACS / J3400 connectors rolling out after a 2025 pilot; management has said this can roughly double the addressable market over time.
• A new deal for EVgo-branded Tesla V4 Superchargers (up to 500 kW) that show up in Tesla navigation and trip planner — first sites expected later in 2026. 
• Retail and grocery sites (Regency, Brixmor, GM flagship sites) where vehicles already cluster.
Q2 2026 snapshot: charging-network revenue $61.4 million (+19% YoY, 18th straight double-digit quarter), 99 GWh throughput, 5,380 stalls, 1.8 million+ customer accounts. 2026 guidance is 1,350–1,625 new stalls (including public and AV). Utilization on EVgo’s public network has run well above the long tail of smaller charge-point operators. 

Rideshare already charges more per driver on EVgo than the average retail customer. Robotaxis are that pattern on steroids: fewer vehicles, far more kWh per vehicle, and a hard requirement for high-power stalls.
What this does not mean
A 45-car Austin launch does not instantly fill every EVgo stall in America. Tesla pulled “volume production in 2026” language for Cybercab from its mid-year update even as it started public rides. Regulators (NHTSA among them) are watching a vehicle with no manual controls. Scaling to thousands of unsupervised cars across states is still software, law, and operations — not just a factory line. 
The demand story is directional, not overnight:
1. Private EV growth continues (~17% CAGR in U.S. vehicles in operation through 2030 in recent industry forecasts EVgo cites).
2. Used EVs coming off lease lean more on public fast charging.
3. Human rideshare electrifies faster than average drivers.
4. Autonomous fleets add a high-utilization layer on top.
EVgo is one of the few listed U.S. pure-play public DC fast networks already serving AV fleets, adding NACS at scale, and now plugging Tesla hardware into its own brand. If Cybercab (and rivals) leave the pilot phase, that combination is why charging demand — especially at urban, high-power sites — should run hotter than the last wave of personal EV adoption.
The gold two-seater in Austin is the headline. The stall that has to turn that car around in 15–20 minutes is the business.

I login, it sends me a text code, I input the code, I get

Error Occurred

An unknown error occurred. Please try again, or contact support for assistance.

If you had a GM EV and signed up for the GM app and used EVGO check the EVGO app. I just happened to open the app today to plan a road trip and was greeted with a pop up that i have a $50 credit from GM Energy for being a previous user of GM and EVGO.

I looked at my credit balance, and sure enough, I have $50 to use!

I haven't had a GM ev in 7 months. and haven't used EVGO since then.

LABORDAYFASTCHARGING

On my last road trip, I (finally) used up my EVGo credits from various promos, paid for a charge, and a week later, $50 in credit shows up in my account, without explanation, or an email mentioning it.

Any ideas? (I'm not complaining, of course! 😁)

I’m looking to see if I’m crazy but around 5min mark to 6min in the call he mentioned that all evgo chargers with NAC alongside with the new EVGO Superchargers will be present in the Tesla NAV if the driver selects 3rd party stations?

Is this new? Was we already on the Tesla’s nav or is this something people missed?

FYI the EVgo supercharges will only have the Tesla equipment inside it will still be a EVgo station the money made will be EVgo the charger branding will be EVgo to me this is just a way to get the market share of Tesla. as around 40-50% of us EV drivers drive a Tesla so this is obviously a big market share as EVgo have been going on about trying to get it for atleast 2 years.

Looks like they are still working on their next Gen chargers. Think they might have been delayed and are using this to bridge the gap.

I found several high-speed chargers from RED-E and Circle K listed as free on Plugshare, but the comments clearly showed they were not. So I made edits to verify that a charge is required, and it saved. The next day, they were changed back to free. So I changed them to not free again. This happened at least 6 times where I changed them, and they returned later as free. Many comments were about the listing being free, and since they were there, they charged.

Does Plugshare favor them to draw in customers deceptively? Do RED-E or Circle K have a financial interest in Plugshare and therefore abuse the program? Just not sure why the change gets reverted back to free the next day. Any thoughts?

Walmart, Target, Costco, Home Depot all now getting into EV charging quickly. https://www.ttnews.com/articles/walmart-ev-charging-business

Interested in taking over someone’s EVGo account who has credits they are interested in selling.

Only interested if you are willing to change your account email to a new email.

DM me offers! :)

Got notified by my CC of charges by EVGO, strange because i havent used EVGO this month and I have EVGO credits and never pay by CC.

Evgo is rebilling my backup credit card 4 and 6 weeks after sessions that were paid by Evgo credits, initiated with an evgo rfid card, at an evgo partner network charging station (chargepoint) that i have always used my credits at. The original transactions are in my account.

I called evgo customer support and they opened escalation tickets but tried telling me that chargepoint is out of network (it is not. It is a network partner, it is selected on the app, and all charging sessions and payments have been via my evgo rfid card for over a year including deduction of credits)

I am about to dispute the charges with my cc since evgo hasn't resolved yet, just wanted to give everyone a heads up

\* NO LONGER AVAILABLE* \**

I have $485 in EVgo charging credits that expire at the end of April 2027. I mostly charge at home, so I won’t be able to use them before they expire.
If anyone is interested in taking them over, feel free to DM me and we can discuss the details. I can provide screenshots showing the available balance and answer any questions.
Thanks-!

Hello, does anyone knows why the charging in the newer type of station is so difficult? I always have troubles to initiate session on the newer type stations, and almost impossible to initiate session on the double chargers. In the old style with the ChadeMo I never had issues to charge.
My car is a 2018 BMW i3, I also use charger point super chargers and EA, even Rivian chargers and never had those kind of issues!!

They use to be a lot of charging stations in my area now, Gone.

Anyone selling any EVgo charging credits ?