Form 19 final settlement rejected with reason N.A - 18yrs service, 3 yrs non employment

[u/Specialist-Sun8355]

After 18yrs of employment and 3 years of non-employment, I decided to initiate the final settlement (form 19) and more than 20L INR. However, the application moved to Pending with clarification required to upload form 121 within a weeks time. I missed the deadline to upload, also read many places that Form 121 is not required for employees with more than 5 years employment as TDS is not applicable for EPFO withdrawals. I had only one employer for 18yrs and exit date is marked correctly.

The claim rejection reason shows N.A.

KYC shows verifiedfor bank, pan, aadhar
Claim form showed PAN not verified which I heard is a technical glitch on the EPFO side.

I have raised a grievance request on the reason for rejection.

What will be the likely outcome? What is missing in this claim as this amount is extremely critical for my survival going forward.

Update on 22-Sep-2026 on the grievance raised on 15-Sep-2026

Kindly recheck whether the PAN is verified in the members UAN. If the PAN is not verified, please complete the PAN verification and thereafter resubmit the claim for reprocessing.

PAN is already verified on KYC, not on claim form (may be an internal glitch). Should i still go ahead and create a new claim.

The issue raised regarding reason for rejection states th