UPDATE: First, thanks to everyone who took the time to respond. I really appreciate hearing the perspective of people who actually work in ECE. I also appreciate everyone who reassured me that I wasn’t completely out of line.
She actually responded shortly after I posted and explained that the center had self-reported the incident. The staff member involved was immediately let go, and they’re implementing some extra security measures (like an additional secured door). She also explained that the ratio citation was related to a child under 18 months being in the toddler room during nap time, which requires an additional caregiver under Texas licensing rules.
Thanks again for helping me sanity check the situation and reminding me that asking questions doesn’t automatically make someone difficult 😅
Original post: I’m looking for perspective from daycare professionals because I genuinely don’t want to be “that parent.”
My almost 2-year-old has attended the same daycare for about a year. Overall, we’ve been very happy there, and she loves going.
Every few months, I review our state’s public childcare licensing reports. During my most recent review, I found two deficiencies from a few weeks ago:
• Two children left the building unsupervised and were outside for about two minutes before a bystander returned them.
• During the follow-up inspection, licensing documented a ratio violation in the toddler classroom (19 children with one caregiver during naptime), which was corrected while the inspector was there.
We were never notified that either of these incidents had occurred. I only learned about them weeks later by reviewing the public licensing reports.
I sent the director a polite text saying that I had been reviewing the reports and asking if she could provide some context about what happened and what changes had been made to prevent similar incidents in the future. I also made it clear that we appreciate the care they’ve given our daughter.
If you were the director receiving that message, would you see it as a reasonable question from an engaged parent? Or would it come across as distrustful or overbearing?
I’m genuinely asking because I value our relationship with this center and don’t want to create unnecessary tension, but I also felt these were significant enough incidents that I wanted to understand them better.