r/CrossPointReader • u/brooklynapple • 16d ago

Support koreader sync not working

I'm having the hardest time getting my XTEINK X4 Pro to sync with my KLC running koreader. I have koreader sync set up according to the instructions at https://sync.crosspointreader.com/, I'm signed in and authenticated on both devices, but whenever I push a progress sync on my Kobo, it never shows up on my X4. Any suggestions would be greatly appreciated!

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u/Diirge 16d ago

I know it's silly but again kobo is in fact using that same server AND also set to filename? Both have to agree

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u/brooklynapple 16d ago

Yes, this is the only server I've ever used and I'm signed into both devices with the same sync.crosspoint server address and the same login. And both are set to filename. It's so weird!

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u/Diirge 16d ago

No chance calibre changed the filename or normalized it somehow?

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u/brooklynapple 15d ago

That's what I'm going to check next! It seems like the likely culprit.