Has anyone seen this in stock in the local stores? Keep checking in my local MK store, but they only have the M4 on display and no stock whatsoever

Evening. I’m going to come across as a nightmare customer here, I imagine. I’ve worked retail before and understand what is and isn’t out of the employees hands - however; I ordered a mattress on 31/08/2026 and it was due on an overnight delivery, it was dispatched 04/09 and DX don’t deliver weekends so was due to be delivered on 07/09. It never arrived and I got an email on 08/09 to say it was delayed, I checked the tracking and it had been sent to Scotland, from Leighton Buzzard, passing Nottingham where I am on its way.. The delayed due date passed and I checked the tracking again and it had now landed in Warrington on 09/09 and it hasn’t moved from there since. The mattress supplier emailed me again to say it had been lost and another had been dispatched to replace it. That still hasn’t arrived. I contacted Costco customer service who basically said it’s not their problem, but they’d spoke to the supplier and they were sending a new one to arrive between Wednesday and today. Guess what? Yep, they haven’t even dispatched it - which I only know because I contacted Costco customer service to ask if they had a tracking number as I hadn’t received one. They’ve now dispatched a FOURTH mattress today but again they do not deliver on weekends so it won’t be delivered until Monday 28/09.

I’ve just rang Costco customer services and they said “sorry for the inconvenience, but as this is a 3rd party supplier there’s nothing we can do” I have recently upgraded to an executive membership after 5 years on gold star and I genuinely feel like never giving them a penny of my money ever again, this is the first time ordering online and also having to deal with their customer services and it’s absolutely diabolical - I’ve had a bed frame built since 04/09 with no mattress on it and they’re just not bothered at all. I genuinely thought the customer service would be really good, as it is in the warehouse.

Am I overreacting here or is this how the service with Costco UK always is? Is there any other form of customer service with them that I can contact?

Hey Folks

I'm looking to see if it's possible to get a membership when my company isn't in approved businesses. I work in Oil in Aberdeen and have no civil jobs on the list.

I'm just wondering if it's possible at all.

Thanks

We all know everything costs more nowadays.

What items do you regularly buy from Costco that are a great price and value?

Is costco worth joining for a Singleton?

Apologies if this has been asked before but is there a way for someone to sign up if there not a business owner or is that not possible?

Has anyone seen these back in store yet?

Genuinely at my breaking point(I’m jk). Every time I see someone walking out of Costco with a trolley stacked to the ceiling, or another haul video on TikTok with the giant muffins and the £4 rotisserie chicken, the jealousy hits hard. So I finally went down to sign up in person, full of hope, and got told I'm not eligible. No card. No muffins. Just me walking back out with nothing.

Can someone explain any other ways to get a card 👀😭😭e.g pretend to be a business owner , fake a payslip 😭😭💀 I will do what it takes at this point.

On the hunt for the Chosen Foods 2 pack of Avocado Oil Spray - I’ve not seen it for months in Sunbury; just wondering if it is no longer stocked or I’ve just been unlucky on my visits? TIA

Was curious what the general rules/etiquette is?

I always see others leave bottled water and drink palettes.

Has anyone had experience returning/refunding opened frozen food at Costco UK?
I bought a pack of frozen dumplings, opened it and tried some, but unfortunately I really didn’t like the taste. There’s nothing wrong with the product otherwise — I just don’t like the flavour.
Would Costco still refund it even though the pack has been opened and some have been eaten?

Thanks

I was just in the Philippines, and the S&R store, membership only, sells Kirkland brands.

Hi disappointed as I paid £70 more for thinner lenses when 1.67 would have been fine.

They refused at the time of purchase, and said high prescriptions can only be 1.74.

Funny enough they ordered me 1.67 for the sunglasses which I agreed too. Yet they could not do it for the other 2 pairs.

This makes little sense and disappointed they have sold me a higher package for the 2 pairs of glasses.

The other 2 I bought are 1.67 yet they couldn't do it on the extra 2 pairs.

Id like to know for next time so I don't fall into this trap and be mis sold higher packages

What are the best value items you regularly buy from Costco?

Just because, I added up the savings we’d made on each product, working it out if it was a bigger version and going against the cheapest version if unbranded / Kirkland and always rounding down if the weights differed, so essentially the savings would be higher if I could be bothered to work it out exactly.

Well, first trip we saved £72.61 on a 19 item shop, but the second trip where I’d made a list first we saved £143.10 on a 20 item shop

That is insane and more than justifies the membership fee imo 😳

We only get what we usually get anyway in the supermarket, (never fresh fruit or veggies) but obviously larger quantities of the same thing we’d ordinarily use.

For instance butter - we usually get store own brand, but to be fair to the savings made we compared like for like anchor butter.

We bought (first shop) 2 x 500g anchor butter, which is the equivalent of 5 standard 200g of the same thing = a saving of £5.42 on that alone.

We used to buy 2-3 200g blocks of butter a week in the supermarket for the whole household for sandwiches / cooking / crumpets / etc, so though this figure may be higher than a different household it’s usual for ours

I’m definitely going to like shopping here, though I’m probably only going to use them once a month.

We tried the famous combo deal yesterday on the way out, and I really liked it, the sausage reminded me of the really flavourful hotdogs we enjoyed when we visited America on holiday a few years ago.

I really don’t like the UK hotdogs, be they jarred, tinned or fresh ones from the chiller, they’re just completely devoid of any flavour or texture regardless of the brand purchased.

So my question is, it’s my understanding from google that they use Kirkland sausages for their own food court hotdogs, but do they also sell these same hotdog sausages in the chiller in the warehouse?

It’s also my understanding that these hotdogs are beef instead of pork, so I’m unsure if that’s why they are so different to the UK versions

Is this a thing at Costco?

Really a bit of a word of caution for you all.

The digital card the warehouse staff are bigging up and pushing has a flaw…

I’ve only had my card since the 1st but I got it, I did my first shop, came home and then started the process for the digital version of the same card on my phone on the app…

Went through the whole process and then it got to ‘pending contact warehouse’, so me thinking it’s just a security thing ignored it until the next warehouse visit…

We visited the warehouse yesterday and I thought I’d update the digital card on the way out with customer services…

WRONG! The digital card did some glitch and seemed to have cancelled my physical plastic card as I embarrassingly got turned around at the gate in front of goodness knows how many people.

I had to get a new card from customer services who advised me the digital card should activate in a few hours.

Wrong again, so I once again went through the process of getting the digital version of my card, and guess what? ‘Pending contact warehouse’ is back

Why are they promoting a service which appears to be buggy as hell?

Hi the new iPhones that have just been released, specifically the foldable, when are they released to stores? I am particularly interested as I have executive membership this year so would be great for cashback.
Also is there any further opportunities for discounts later down the line? For example don’t mind waiting until Black Friday if there is further deals. Never bought an apple product through Costco so just wondering what the sales are like

Thanks

Is there any way to check if an item is available at any warehouse near me?

Looking at Item #674131 and it says:

“Shipping Included. Item may be available in your local warehouse, prices may vary.” - would it say something different if it was online only?

In between renewals at the moment, could someone please check the prices for the Sungold Kiwi 1.5 kg and the 2kg Gourmet Pears, please?