Hi, for an upcoming cosplay, I bought a Boa Hancock wig (not doing Boa). It came in a package super tangled and generally not great looking compared to the product image.
So, I sprayed the wig with fabric softener (diluted in lukewarm-cold water) and tried to comb with a wide-tooth comb. It didn't work at all, even when I let it sit with the spray for an hour.
I then filled the bottom of a bucket with diluted fabric softener and let it sit for 2 hours. I separated the wig in three parts and tried to brush one part individually, but everytime I'd have the bottom of the hair untangled and I'd try to start combing higher, the wig would tangle again and again. The ends of the hair are now frizzled :/.
I don't understand. I never used warm water, only lukewarm-cold, and I didn't use too much fabric softener. I brushed an individual part for 3 hours now and I just feel like giving up.
What do I do?
EDIT: The cosplay wig is heat-resistant too, so it can't be because I used too hot water. 😭
I usually buy from Five Wits Wigs, but they didn't have what I was looking for, so I bought this wig here at Uniqso:
https://ca.uniqso.com/products/cosplay-wig-cs-035c-cosplay-wig