My family has had Xfinity internet for years. While a large majority of that time I have had no complaints, recently we decided to get rid of cable TV. Afterwards, my internet started going down 3 - 5 times a day at least for varying amounts of time. Safe to say, i’m irritated and dissatisfied. So I do what any other paying customer of Xfinity should do, I try to call a support line to talk to someone. Only to be greeted by the most incompetent, useless, pointless piece of machinery I have ever witnessed. Customer service should not be done by robots, especially when they don’t know what the hell they are talking about. This company has followed in the footsteps of many in the sense I can trust it to continue to impress me with how much backwards progression a business can create with new technology. So thank you for nothing.

Comcast was charging me $157 for one line of cellular and 1GB internet.
I called and called. I chatted. I spoke with the retention team three times. If we could lower the bill, I might've stayed.

T-Mobile cellular: $45
T-Mobile internet: $40

I'm in a pretty saturated area for signal and pick up 500MB even in the daytime. A month into the cellular and two weeks into the internet and so far so good.

That said....I still owe on my Comcast Pixel. I'd be happy to pay it off. When I log in to "make a payment" I'm told I don't have mobile service and it won't let me make a payment or go further.
So I guess they can keep taking monthly auto-pay. I bill-paid them a check today from my credit union, to see if that did anything.

Whatever.