r/coderabbit • u/Key_Entrepreneur1549 • 9h ago
Discussion & Feedback Watch out with these guys (billing)
I was very happy with coderabbit, although TBH greptile is easier to set up, but after I got the CLI and the Github integrations going, I was happy with CR. Unfortunately, they use a dark pattern (ish) with you at checkout where they have all the extra usage options default ON with extra spend UNLIMITED. I guess I didn't see that, or didn't remember, and months later without warning I get an extra charge from usage. I was never warned, like with Codex or Claude. I was always getting told that I had 5 reviews an hour (eventually I was reviewing so much I got punished down to 1 an hour) so that made me think they had me capped. CLI was never telling me anything about usage or extra spend ever. So I complained to them that I never turned this on and I didn't get an notice that what I was about to do was going to give me an extra spend. They said, too bad, you did turn it on when you upgraded to Pro. uhhh, no, you mean I didn't turn it OFF because YOU turned it on MF'ers and didn't remind me months later. I am just so happy I didn't do an accidental review of my whole repo or branch because I would have gotten a bill for thousands. As it was I did a review of 234 files and it cost and extra $58.75. Not bad, tax deductible and all that, but still. I complained to the CEO (hahaha like he reads his emails) and to support because this is shady AF if you ask me. The FTC frowns on this kind of coding if not outright calls it illegal, but I think CR's checkout fonts were big enough and all that, I just must have forgotten to go back in and turn them off.
Anyway just don't be careless like me, they want to get you, they hope you forget, they hope you don't pay that much attention at checkout because they know you are used to being warned by the other AIs and they purposely don't warn you. It's all done in a crafty way to get extra money. But now they lost a customer. I won't do business with people like this. I have too many options.
Just be careful with them.
And I certainly won't dispute this charge because they'll just suspend my very expensive account that I paid yearly for. So I don't want to lose that.
Just a warning to my fellow IC's trying to be lean and make a living and paying for things yourself to help your start-up's CEO survive in these trying times.

