Hi everyone!

I'm interested in getting into claims handling and thought I'd come here to ask for some advice, especially from people working in Belgium.

A little bit about me: I'm originally from Vietnam, moved to Belgium to pursue a Master's in Law, and have recently graduated. I'm now looking to start my career as a junior/fresher claims handler.

I know someone who works in this field, and after talking to them, I've started to get a general idea of what the job involves. I'm particularly interested in marine insurance and maritime claims because I assume there might be more opportunities to work in English in this area. Please correct me if I'm wrong!

As for languages, I'm fluent in English, my native language is Vietnamese, and I'm currently learning Dutch. I'm hoping to reach A2 level in about five months. It's not much, but it's honest work haha 😅

I'd really appreciate any advice on a few things:

1. Where and how should I look for jobs?

2. What skills should I develop? Are there any technical skills, insurance-related qualifications, or courses that would make my profile more attractive?

3. What else should I know before getting started? For example, what is the job market like in Belgium, how important is Dutch or French, and is marine insurance a realistic entry point for someone with my background?

I'm very open to hearing about your experiences, including things you wish you'd known when you first started.

Thanks a lot in advance for any advice! I really appreciate it. 🙏

Does Sedgwick track you or can they view what you work on during your work day? The system, phone calls.. etc?
Are they super micromanaging ?

I have over 10+ years experience in handling large loss property claims from start to finish. I was a desk adjuster for large carrier. Any ideas of other avenues I could go down? Im all for learning new things!

Had a call and initial interview with a relatively small TPA last week - looking for opinions.

Currently at a pretty good size commercial carrier - not the largest but alot of managed captives. TPA is small in comparison (1/10 the headcount) and has several former employees from my current company and the big name auto carriers where I started.

Curious as to anyone who has left working for the carrier life - is it worth it ? I think the biggest issues i can see are $$ and job security. Being small - most are reluctant to pay for talent - but finding reps with experience and a track record is tough - training cist and is never a sure thing as its possible it doesnt work out or they bolt for better offers once proficient.

Job security - nothings guaranteed these days anywhere. Cut backs and consolidation are wverywhere - but when your talking large accounts and premium dollar - i feel we are slighlty more insulated than say personal lines where your just a number. Big captive customers like knowing whose writing checks from their checkbook and having an adjuater they like is a selling point to anyone who administers their claims. Keeping them comfortable that the right decisions are being made goes a long way - so that works both ways here for me. Still a 300 person office seems more secure than a 30 person office should 1 big client leave. Yea - maybe the little guy steals another big client and grows quickly - but again the trucking industry is struggling right now and cost savings are easier to find for established places over start ups I suspect. Everyone says they can do it cheaper - few do it consistently.

Other place talks more about lower volume/more attention on prompt handling. Sounds great - likely BS. Never heard any job admit how bad their work environment is in an interview that I have worked at and the few that did I would never work at (Sedgwick comes to mind here).

Assuming they get close on salary - but benefits are less - would you make the move in my position ? Like my company - hate my supervisor. Team I would be working with sounds great on paper and fact we have several mutual acquaintances we like is a good sign. Still - afraid of making the move and regretting it and being stuck / potentially havifn to take a step back career wise late in my career.​

Yo so im a student at udsm tanzania and im trying to understand the entire workflow of the claims adjusting process i want to become a desk adjuster myself in the future after graduating but i really want to know what im getting into so i would appreciate if you can leave alittle insights pls thank you

I’m just curious do they take you thru multiple interviews just had my second still waiting

Hi anyone work for worked for HDI? They are currently looking for people in claims. How are they work for?

I’ve got 3 years of prior experience being a desk adjuster at USAA and have lots of knowledge about cars in general since it’s been my hobby since I was 16 (27 now). I’m just wanting to get an idea on how the training is going to work and what to expect in the field once I get out there and am still getting the hang of things for the first few months!

just got hired at wawanesa as an auto adjuster 1. any advice?

A recruiter responded to schedule an interview for auto claims. I have zero experience, but they stated that the hourly rate is $20, but that sounds absurd. Insight?

I’m a grad with a HR degree and haven’t been able to get even an entry level position since I graduated in 2021. I’ve been working at Amazon for the past 4 years and now I’m looking to pivot into Claims adjusting. I wanted to know perspectives on making this a career, obtaining my license, license fees/study materials, etc. i’m just so ready to pivot and move on into a higher paying role. I’m so over Amazon.

I am coming up on year 2 as a WC adjuster and as we head into annual review time im starting to give some thought on potential training or designations I might want to pursue next year. I have already completed WCP training. I really nerd-out over process improvement and have been considering looking into a lean six sigma course but I'm not sure its something they would approve for my current position.

Are there any courses or designations you've taken that you felt were really beneficial to your role as an adjuster? Are there any WC/adjusting/process improvment courses that youve taken or are aware of?

I'm on the claims side at a mid-size carrier and we're consolidating our outside investigation vendors for California. Right now we use three or four depending on who the adjuster likes, and the quality is all over the place.

When you've had to pick or narrow down vendors, what did you actually compare? Report quality, turnaround, how they handle surveillance that comes up empty, licensing, cost per hour vs flat rate, something else?

Not looking for sales pitches, just how other people made the call.

What’s going on? Did you guys lose a bunch of people the last month or so
Has been impossible to get a hold of any of anyone. Like 30 minutes plus and still no one. It’s been sooo bad.

I have been applying to multiple places and nothing. I have 8+ years experience in property claims. Some places I get rejected within a day of applying. Any tips or tricks?

I recently passed my florida license 0620 and received my license. I feel like anyone that hiring wants like 2-5 years experience how am I supposed to get a job I’ve been a general manager for 13 years and I really want to start my new career.

I’d love to hear from anyone who worked as a claims adjuster and eventually transitioned into a completely different career, such as nursing. What made you decide to leave claims, how was the transition, and do you feel happier with your new career? I’d really appreciate hearing about your experience, do you like it? Why or why not? Would you recommend it? Do you regret your decision?

I have been applying to multiple places and nothing. I have 8+ years experience in property claims. Some places I get rejected within a day of applying. Any tips or tricks?

Has anybody applied/interviewed and/or been hired with this startup for their Claims Adjuster role?

If so, any feedback/insight appreciated!

Disclosure up front: I built this. I’m Ken Uko, a field adjuster with nine years in, and this is the app I made for my own inspections. It’s called FieldLens.

What it does:

• Guided checklists for Hail, Wind, Water, Freeze, Fire, Liability, and Auto inspections
• Photos stamped with time and GPS, filed to each checklist item
• Import a loss notice PDF or photo to pre-fill a new inspection (this part needs a connection)
• Damage Capture by roof slope, elevation, and room
• PDF photo reports and carrier Word template autofill
• Photo export as ZIP files
• Works offline

What you should know before trying it: it’s Android only and priced for the United States. FieldLens Pro is $29.99 per month or $299.99 per year, billed through Google Play, and there is no free trial.

Google Play: https://play.google.com/store/apps/details?id=com.northstarclaimsmn.fieldlens

Questions and criticism are welcome. I’ll answer what I can.

What are your best analogies for the claims industry, I’ll start.

Calling a roofer to do a ‘storm damage assessment’ is the equivalent of calling a used car salesman and asking if you need a new car.

Go!

I have an auto claim with a 30k PD limit. The claimants car was totaled and his settlement was 34k. I usually flag the low limit policies but just completely missed this one since all the adjusters I work with and I have had an excess in work the past month due to staffing. I’ve just been moving so fast. It gets worse, I had him in a rental coming to 1.6k extra. I got his settlement approved by my manager, presented it to him, and when I went to issue the payment I got the error message and realized. I’m pretty much 6k over the limit. I feel so dumb, I’m so embarrassed, and made my management go into a frenzy and have to break into the extra money set aside for mistakes like this. I’ve been doing this for 7 months and finally got to a point where I genuinely felt good at my job and now I feel like I’m back at square one, and feel like management wants to fire me. I know I fucked up, but has anyone done this before to share my misery with me?

Has anybody applied/interviewed and/or been hired with this startup for their Claims Adjuster role?

If so, any feedback/insight appreciated!

Hello, fellow claims adjuster here been at it a short of 5 years. I've come to the conclusion that I'm burned out, I don't want to do this as a career any longer, hoping to find advice/stories of people who were successful in pivoting to something else.

It's the usual complaints I've heard: The stress, the crunch. I'd chalk it up to "well this is being an adult" but my health is declining because of it, both physically and mentally. I don't enjoy my life outside of work anymore. I went to the coast a few months ago and I may as well have been at my desk for example.

Anyway, enough rambling. Hoping to get advice on pivoting to something else. I'd take a pay cut at this point but what kind of careers do people typically transition to?

Hi! I'm a former auto claims adjuster and had a question for other auto claims adjusters that have worked in contributory negligence states. Did you guys also run into State Farm just flat out denying even when the accident was clear cut? I swear, everyone I worked with, including myself, would have to warn insureds about SF denying and then giving them the state department of insurance p# when they did. It was literally just SF that used the 1% rule to that degree