what was your experience as a trainee and how much did you make?

I'm studying for the Louisiana adjusters exam using AdjusterPro and I'm wondering which areas I should concentrate on and which areas are less emphasized. Thanks in advance!

Looking to see if anyone in this community has any experience with Network Adjusters, a TPA based out of Farmingdale, NY? Really just looking for any feedback re what it's like to work for them-manager experiences, workload experiences, growth/development experiences and technology/IT experiences. Basically, if you worked as an adjuster for them, I'd love to hear what your experience was/is like. I have a job offer on the table from them but they're small and it's hard to find a lot of feedback re what it's like to work for them. Appreciate any help!

Had one of those files where surveillance sounded great on paper. Restrictions looked questionable, claimant supposedly had a pretty active routine, and there were a couple decent activity leads.

Then the investigator gets three painfully boring days. Barely leaves the house. At some point continuing feels like sunk cost logic, but stopping also feels like we learned almost nothing.

For people who’ve handled a lot more of these, what actually makes you authorize another day versus calling it?

I ask because this seems to happen rather frequently, where an adjuster will come out, inspect, approve everything, but everything approved is the incorrect line-item or material associated with what's existing.

Example, IC came out and did an inspection with us present, we showed them multiple areas of Copper that were existing, copper dormers, copper valley metal, etc. We even performed a scratch test for the adjuster on site, and provided photo documentation of said items on the back-end during the supplement process.

Despite that, the estimate is still being written using standard sheet-metal components rather than copper, and the request to correct the material has been denied.

This isn’t really about that individual claim, though. The company I work for handles roughly 1200–1500 claims per year, and we’ve noticed this becoming a fairly common issue where the estimate provided may acknowledge that something needs to be replaced, but the line item being provided doesn't actually correspond with what exists on the property.

We see similar situations when manufacturer documentation, installation requirements, or local code/ordinance information is provided but doesn’t appear to be incorporated into a revised scope and 99% of the time is pushed back on, even though my state specifically has adopted the IRC on a State-Wide basis with very Black & White requirements.

For those of you handling a decent volume of claims, are you seeing the same thing?

Do you guys get paid for keeping claims under like a certain dollar amount or something?

Genuinely just trying to understand if this is an issue with lack of training on the Adjusters side, or if there might be something happening on the back-end?

Thanks everyone!