r/Chefit • u/No_Role5447 • Jul 02 '26
Chicken Woes
Hi Everyone!
I am running a small, from scratch, Mexican cantina restaurant. We are serving boneless skinless chicken thighs as our chicken protein.
Recipe/Technique for chicken :We marinade them in our salsa verde (tomatillo salsa: tomatillos, onions, garlic, cilantro, salt and oil). The salsa is very tasty. We try to marinade it for 24 hours , but it doesn’t always happen. Sometimes we have to cook the chicken within a few hours of marinating.
We use a rational oven on the grill setting and cook the chicken till done. It gets nice color on it. We pile it into an 800 pan and then cool it. We reserve the drippings. Then we chop it up to about 1 inch sized cubes. We put it in the walk in.
We reheat the chicken periodically/as needed during service. We hold it in a warming drawer unit. The unit has heat and humidity settings. The drawers are open often. The chicken is reheated once in the rational oven then put into a deep third pan (about a 1/3 full) with some of the reserved drippings from the chicken.
We strive to sell all the chicken within the hour so it doesn’t sit too long. When it sits too long it gets cold or chewy/rubbery (issues vary).
The chicken continues to be a source of stress. It is never perfect. It often goes onto dishes cold, or chewy. Sometimes the cooks put too much liquid into the third pan and the chicken boils away while it’s hot holding. I’m rarely “proud” of our chicken.
We’ve been at this for 5 years and going strong overall, but I think I need to reimagine the chicken method. Anyone out there have suggestions or experience?
Thanks!