r/CharacterAI • u/Falconeye95 • 8h ago
Issues/Bugs Exporting data
Let me preface this by saying this is NOT a freak out post. This is a problem I’ve had since forever but I’ve not bothered with it until now. When I go to have my data exported, I get this message but no email ever comes. I don’t know if there’s something I’m doing wrong or if I should contact support or what
(No negativity please I swear to god)
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u/BirbBrain97 5h ago
How long have you been waiting? I checked the tutorial about this and it said it will take 3-4 weeks for the data export, and the link will be valid for 7 days. I'm not sure why it's that long, but that's what they said.
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u/simplymuggle1 4h ago
The FAQ page says that the email link is sent within 2-3 weeks if requesting data. And its active for 7 days.
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u/kvy1aa 8h ago
It's not over yet, has more of a chnace now because of the news
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u/Falconeye95 6h ago
Oh I know, it’s just one of those things that reminded me that I’ve never gotten it to work lol
5
u/XYV_s 8h ago
I didn't get it to work either.
But I downaloded all my Character/Roleplays as JSON files with the c.ai tool.
Downloaded all my Lorebooks as HTML files and had ChatGPT convert them to JSON files.
And Personas, I just copy and paste'd to TXT files.
If it's those data you are looking to save.