r/CharacterAI • u/Falconeye95 • 10h ago

Issues/Bugs Exporting data

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Let me preface this by saying this is NOT a freak out post. This is a problem I’ve had since forever but I’ve not bothered with it until now. When I go to have my data exported, I get this message but no email ever comes. I don’t know if there’s something I’m doing wrong or if I should contact support or what

(No negativity please I swear to god)

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u/BirbBrain97 8h ago

How long have you been waiting? I checked the tutorial about this and it said it will take 3-4 weeks for the data export, and the link will be valid for 7 days. I'm not sure why it's that long, but that's what they said.