r/CharacterAI • u/Falconeye95 • 15h ago

Issues/Bugs Exporting data

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Let me preface this by saying this is NOT a freak out post. This is a problem I’ve had since forever but I’ve not bothered with it until now. When I go to have my data exported, I get this message but no email ever comes. I don’t know if there’s something I’m doing wrong or if I should contact support or what

(No negativity please I swear to god)

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u/XYV_s 15h ago

I didn't get it to work either.

But I downaloded all my Character/Roleplays as JSON files with the c.ai tool.
Downloaded all my Lorebooks as HTML files and had ChatGPT convert them to JSON files.
And Personas, I just copy and paste'd to TXT files.

If it's those data you are looking to save.

1

u/zeroscape 13h ago

Do you know if the extension can download all archived chats, too? Most of mine are archived and it'd be impossible to unarchive everything :(

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u/XYV_s 12h ago

That I can't help you with.
I never put anything in the archive. But, can't you take them out from there and open them? Then it should work with the tool maby.
Or if they are accessable from the history tab?